Order Fulfillment Specialist Ii
1 month ago
JOIN OUR TEAM
Metro Supply Chain is a strategic supply chain solutions partner to some of the world’s fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data-driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 19 million square feet operating out of more than 175 sites across North America and Europe with a team of 9,000, it is one of Canada’s largest privately owned supply chain solutions companies. Metro Supply Chain is a 2024 winner of the Canada’s Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.
Monday to Thursday (6:30AM to 4:30PM) ** Must be available on statutory holidays**
JOB SUMMARY
The Order Fulfillment Specialist II (OFSII) is responsible for accurately fulfilling customer orders in a Pick to Light (PTL) / Pick to Cart (PTC) environment, focusing strongly on accuracy, pace and overall customer service.
RESPONSIBILITIES
- Prepare shipping tote with clear plastic bag and appropriate shipping label.
- Utilize RFID Equipment in conjunction with Red Prairie WMS to initiate Pick.
- Accurately pick and place necessary quantities within prepared shipping totes as indicated by Pick to Light technology/ RFID prompt.
- Verify that appropriate product is picked to meet customer order requirements.
- Adhere to customer order requests; special packing requirements / special label requirements / special staging requirements.
- Use Pick to Light technology or RFID acknowledgement to confirm work completion.
- Weigh completed totes on integrated scale.
- Audit and adjust picked inventory as necessary.
- Communicate pick location inventory discrepancies.
- Assist in rectifying discrepancies.
- Seal completed totes and stage to allocated ship stage locations.
- Meet predetermined KPIs (Key Performance Indicators) without compromising accuracy/ health and safety.
- Maintain an organized work area; remove cardboard boxes/ trash as necessary throughout the course of the workday.
EXPERIENCE
- Minimum one (1) year of warehouse experience.
- Previous experience with Warehouse Management Information System, Radio Frequency ID (RFID) such as Red Prairie an asset.
COMPETENCIES
- Customer Centricity
- Fostering Culture
- Collaboration
- Problem Solving & Decision Making
- Managing Through Change
- Developing Self & Others
- Planning & Results Orientation
- Communication
- Always Improving Mindset
EDUCATION
- High school diploma and/or training; or equivalent combination of education and experience.
Why Join Us
- Work in an environment where safety is our first priority
- The opportunity to build a career with a growing company
- Medical, dental, and vision coverage for you and your family
- Life and disability insurance
- Wellness programs to support your family’s well-being
- A Retirement Savings Program with a company match
- Company team wear allowance
- Employee Appreciation Day
- Company sponsored social events
- Community volunteering
Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.
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