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Financial Coordinator
4 months ago
docbraces Hatheway Bridgewater has an exciting full-time opportunity We are looking for a talented Financial Coordinator to join our Bridgewater, Nova Scotia team. Canadian Orthodontic Partners provides support services to docbraces Hatheway Bridgewater and our national network of community-based clinics in delivering personalized Orthodontic treatment. We provide an enhanced level of patient care and service experience in our clinics putting patient care above all else. Come join a team that shares, collaborates and learns with a vision of becoming the icon of orthodontic excellence by building self-esteem, one beautiful smile at a time.
**What We Offer**:
- Competitive Hourly Wage + Quarterly Bonus
- Comprehensive Benefits Package including: Medical, Dental, Vision, and Orthodontic Coverage for employees and their families.
- Educational Reimbursement Program.
- Guaranteed shift hours and employees qualify for all Statutory Holidays.
- Real Career Growth Opportunities.
**What you'll be doing**:
- Organizes and updates paperwork and administrative requirements to collect payments.
- New Patient orientation - signed documents.
- Enter and update financial contracts into a software system.
- Resolve financial discrepancies and financial concerns.
- Update financial information in the Practice Management Software.
- Maintain and balance daily finances.
- Maintain positive relationships with insurance companies.
- Track any notes on the chart regarding insurance changes.
- Processing insurance claims and reconciling insurance cheques.
- Arrange payment agreements with new patients.
- Follow up on outstanding accounts.
- Prompt communications to patients’ inquiries.
- Manages and responds to all customer calls.
- Maintain daily, weekly, and monthly monitoring systems and checklists.
- Managing and resolving patient concerns/issues.
- Greet every patient was kindness, enthusiasm and interest ensuring that everyone feels welcomed.
- Communicate with the patients and guardians regarding their appointments. Provide answers pertaining to their orthodontic treatment, appointments, and office policies.
- Answer all incoming calls and make detailed notes regarding important conversations with patients and their responsible parties.
- Complete ‘New Patient Phone Slips’ when booking new patients for consultations.
- Gather insurance information and complete the insurance checklist.
- Book and organize patient appointments.
- Scan all information into the patient charts.
**What you'll need to be successful**:
- Administrative experience
- Must have customer service experience
- Some Financial experience
- Excellent interpersonal and communication skills; written and verbal, and an ability to make patients feel comfortable and at ease.
- Great time management and organizational skills.
If you are a dynamic, energetic leader with strong business acumen and the ability to maintain composure while managing competing priorities in a multi-site environment, we invite you to apply
We are an equal opportunity employer, dedicated to creating a diverse and inclusive culture. Everyone who applies will be considered, but only those selected for an interview will be contacted.