Associate Customer Strategy Manager

1 week ago

Toronto, Canada Mondelēz International Full time

**Are You Ready to Make It Happen at Mondelēz International?**

**Join our Mission to Lead the Future of Snacking. Make It With Pride.**

You are the custodian of space for Mondelēz International products in all our retail environments. To implement our snacking vision and to drive category growth, you provide comprehensive reviews and make category-led recommendations. You ensure that retail and space expertise influences the right decisions on new packaging, shelf, and fixture layout to maximize Mondelēz International distribution.

**How you will contribute**

You will:

- Produce range review recommendations and post-evaluations in collaboration with category and customer development managers including: location, fixture layout and space Develop customer relationships to work collaboratively on range & space decisions, in-store trials
- Develop, agree and measure space targets & movement, in collaboration with category and customer development managers
- Run quarterly space reviews for a category & customers as per existing alignment in the team and develop best practice case studies
- Have an up to date understanding of Share of Space performance and key drivers for Growth/Decline
- Provide a comprehensive review of category/customer position, opportunities & risks for space as a part of Account Planning process
- Develop space recommendations for Big Bets & key Category-led projects
- Develop approaches to improve the quality of analysis & recommendations, e.g. modular plans

**What you will bring**

A desire to drive your future and accelerate your career and the following experience and knowledge:

- Shopper missions by channel, fixture interaction and barriers to purchase by format/cluster and drivers of purchase in the store
- Customer and category
- Project management in a supply chain or commercial context
- Analytical skills
- Organizing and prioritizing
- Problem solving and finding new and innovative solutions
- Teamwork
- Having an open mind and driving for results

**Be a part of a Customer Strategy team focused on championing category growth by developing a strong trusted partnership with our retailers and grounded in a consumer/shopper mindset.**

**Role Highlights**:

- This position requires a **deep understanding of the retailer strategies** as well as the strategies of the competitive set in order to make sound recommendations.
- Strong ability to **translate external market and consumer knowledge** into drivers of growth for the customer
- ** Recommending assortment & shelving strategies** and tactics for all items in the advisorship category.
- A **champion of driving a strong assortment** to maximize category and customer’s sales and profits; leading the planogram progress with the customer to grow the category and implementing best-in-class shelving principles.
- Provide **expert category knowledge** on performance, innovation, market insights, trends and consumer data. This includes the development and maintenance of best-in-class reporting insights and platforms
- Bringing Mondelez best in class local, Regional and Global knowledge to the retailer on assigned categories.
- Developing and implementing “best practice” category management with guidance from the team lead.

**What you’ll need to succeed in the role**:
**Experience**:

- Bachelor’s University Degree in a related field
- Minimum 3 years experience in Category Management / Category Advisor/ Customer Insights
- Minimum 1 year customer facing role is strongly preferred
- Account Management and Shopper Insights experience an asset
- Analytic storytelling skills: integrating and interpreting data and insights from multiple disparate sources into a concise action-oriented recommendations and strong presentation skills to bring recommendations to life.
- A background and understanding of the FMCG environment is critical.
- Snacking experience (Biscuit, Confectionary, NPF/bars) an asset
- Attention to detail and the ability to meet deadlines with mínimal supervision.
- Ability to manage multiple projects simultaneously under tight deadlines

**Technical Capabilities**:

- Strong proficiency in Syndicated Market Research Data and Analytic tools (NielsenIQ MarketTrack & Homescan, Nielsen Connect platform, LDIA, Retail Link, IRI, Dunnhumby, Numerator)
- Excellent Space Planning / JDA Pro Space skills
- Advanced skills in Excel, Powerpoint & Tableau

No Relocation support available

Business Unit Summary

With several brands that are among consumer favourites, including Cadbury, OREO, Christie and Maynards, we are one of the largest snack companies in Canada. Many of our iconic brands are ranked first, second or third in their categories, and our manufacturers and pastry chefs have an enviable mission to create and manufacture chocolate, cookies, crackers and candy in our iconic factories and locations across Ontario. A company with many ambitious growth targets, we have invested close to $250 million in our Ontario

  • Associate Customer Strategy

    7 days ago

    Toronto, Ontario, Canada Unilever Full time

    Background & Purpose of the JobThe Associate Customer Strategy & Planning Manager (CS&P) is the voice of the customer and the shopper in the Personal Care unit. They are responsible for ensuring channel and customer insights are incorporated in the development of category and brand plans as well as building executions against those plans in the context of...

  • Associate Customer Strategy

    2 weeks ago

    Toronto, Canada Unilever Full time

    Background & Purpose of the Job: The Associate Customer Strategy & Planning Manager (CSP) is the voice of the customer and the shopper in the Beauty & Wellbeing Business Unit. They are responsible for ensuring channel and customer insights are incorporated in the development of category and brand plans as well as building executions against those plans in...

  • Associate Customer Strategy

    6 days ago

    Toronto, Ontario, Canada Unilever Full time

    Background & Purpose of the JobThe Customer Strategy & Planning Manager (CSP) is the voice of the customer and the shopper in the Personal Care unit. They are responsible for ensuring channel and customer insights are incorporated in the development of category and brand plans as well as building executions against those plans in the context of retailer...

  • Associate Customer Strategy Manager

    7 days ago

    Toronto, Canada Mondelēz International Full time

    **Job Description**: **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It With Pride.** You are the custodian of space for Mondelēz International products in all our retail environments. To implement our snacking vision and to drive category growth, you provide comprehensive reviews and...

  • Associate Customer Strategy Manager

    7 days ago

    Toronto, Ontario, Canada Mondelēz International Full time

    Job Description:Are You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It With Pride.You are the custodian of space for Mondelēz International products in all our retail environments. To implement our snacking vision and to drive category growth, you provide comprehensive reviews and make...

  • Associate Customer Strategy

    3 weeks ago

    Toronto, Canada Unilever Full time

    Background & Purpose of the Job The Customer Strategy & Planning Manager (CSP) is the voice of the customer and the shopper in the Personal Care unit. They are responsible for ensuring channel and customer insights are incorporated in the development of category and brand plans as well as building executions against those plans in the context of retailer...

  • Sales Strategy Associate

    4 weeks ago

    Toronto, Canada Upfield Full time

    **Title**: Sales Strategy Associate **Location**: Downtown Toronto(480 University Ave, Toronto, ON) **Schedule**: FTE (Hybrid, 2 days on-site) **About Upfield** We are Upfield, a global expert in plant-based dairy with a portfolio currently including butters, creams and spreads and with an ambition to further expand in to adjacent categories. We believe...

  • Sales Strategy Associate

    3 hours ago

    Toronto, Canada Upfield Full time

    **Title**: Sales Strategy Associate **Location**: Downtown Toronto(480 University Ave, Toronto, ON) **Schedule**: FTE (Hybrid, 2 days on-site) **About Upfield** We are Upfield, a global expert in plant-based dairy with a portfolio currently including butters, creams and spreads and with an ambition to further expand in to adjacent categories. We believe...

  • Strategy Associate

    2 weeks ago

    Toronto, Canada Jonas Software Full time

    **Strategy Associate - CORA Group** **COMPANY OVERVIEW** Constellation Software Inc. has several operating groups which currently service customers in over 100 different markets worldwide. Headquartered in Toronto, Canada, and offices in North America, Europe, Australia, South America and Africa, it has over 50,000 employees generating consolidated...

  • Associate Manager, Investing Marketing Strategy

    2 weeks ago

    Toronto, Canada Questrade Financial Group Full time

    Questrade Financial Group (QFG) of Companies is committed to helping Canadians become much more financially successful and secure. We are everything a traditional financial institution is not. Our vision is to revolutionize financial services for the benefit of Canadians by providing the most innovative and cost efficient financial services online. That’s...

  • Customer Strategy Manager

    2 weeks ago

    Toronto, Canada Mondelēz International Full time

    **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It With Pride.** You will support our growth and the delivery of excellent business results. You will be responsible for converting in-depth shopping and retail environment insights into category, retail and customer strategies and...

  • Customer Strategy Manager

    1 week ago

    Toronto, Canada Mondelēz International Full time

    **Job Description**: **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It With Pride.** You will support our growth and the delivery of excellent business results. You will be responsible for converting in-depth shopping and retail environment insights into category, retail and customer...

  • Manager, Strategy

    7 days ago

    Toronto, Ontario, Canada Capital One Canada Full time

    161 Bay Street , Canada, Toronto,Toronto, Ontario,Manager, Strategy & Analytics Our Capital One BA Team. Yes, we're a credit card company. But we're more than that too. We're driven by what our customers want, and how to make their lives simpler. We're always looking for creative ways to offer digital solutions that make sense for our customers. With your...

  • Strategy Associate

    7 days ago

    Old Toronto, Ontario, Canada EWS Group Full time

    CORA Group (Collective Organization Redefining Advancement) operates as a portfolio within Constellation Software, positioned within North America to many industries including Collection & Recovery, Food Service, Construction, Wine/Retail, Moving & Storage, Loyalty, Legal, and Long-Term Care Pharmacy industries. Adding to its 1000 employees, CORA is...

  • Strategy Associate

    4 weeks ago

    Toronto, Canada Softchoice Full time

    Why you’ll love Softchoice: We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their...

  • Sales Strategy Associate

    7 days ago

    Toronto, Ontario, Canada Upfield Full time

    Location: Downtown TorontoFTE (Hybrid, 2 days on-site)About the positionThe Associate will be responsible for supporting customer and category planning functions within Sales Strategy, and working closely with the x-functional Go To Market team in areas of key account management, shopper marketing, category management, insights, brand strategy and net...

  • Associate, Strategy

    7 days ago

    Toronto, Ontario, Canada CPP Investments Full time

    Company DescriptionMake an impact at a global and dynamic investment organizationWhen you invest your career in CPP Investments, you join one of the most respected and fastest growing institutional investors in the world. With current assets under management valued in excess of $500 billion, CPP Investments is a professional investment management...

  • Associate Director, Strategy

    3 days ago

    Toronto, Canada Mindshare Full time

    **Mindshare** **Title**:Associate Director, Strategy **Team / Department**:Strategy Mindshare is a global media agency with offices in over 86 countries. In Canada, we are a passionate team of over 200 people with offices in Toronto, Montreal and Vancouver with a singular focus on helping our clients find a sustained path to Good Growth. We aim to be our...

  • Associate Director, Strategy

    3 days ago

    Toronto, Canada Mindshare Full time

    **Mindshare** **Title**:Associate Director, Strategy **Team / Department**:Strategy Mindshare is a global media agency with offices in over 86 countries. In Canada, we are a passionate team of over 200 people with offices in Toronto, Montreal and Vancouver with a singular focus on helping our clients find a sustained path to Good Growth. We aim to be our...

  • Manager, Customer Success

    1 week ago

    Toronto, Canada myBlueprint Full time

    Join us on our mission to engage every student in their journey from education to career._ **About myBlueprint** We're creating an active and engaging learning environment for all students, and are excited about what's next. Come grow your career with us! **About the Opportunity** Reporting to our Director of Customer Success, you will play an integral...