Service Advisor

6 months ago

Regina, Canada Capital Auto Mall Full time

Company:
Capital Ford Lincoln Inc.

Capital Ford Lincoln Regina has a permanent full-time position open for a Service Advisor

The Service Advisor acts as the go-between for Service Technicians and customers facilitating a transparent and seamless customer experience.

Job Responsibilities:

- Greet customers in a friendly manner when they arrive
- Determine vehicle needs based on customer information, vehicle walk-around, visual inspection and test drive if required
- Educate and assist customers in coordinating recommended maintenance of their vehicle
- Provide accurate cost and time of completion estimates for all diagnosis, vehicle repairs and recommended maintenance services
- Produce repair orders for customers, including cost and time estimates, with full transparency
- Ensure proper authorization from customers for all work/diagnosis performed
- Communicate frequently with technicians and parts associates to ensure timely completion of work
- Check on progress of vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services
- Meet or exceed targeted sales goals & the targeted customer satisfaction index
- Provide an exceptional customer experience to drive loyalty
- Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines
- Ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer

At Capital, we understand the importance of family and work-life balance. We believe that our employees are our most valuable asset, and we strive to create a supportive and inclusive workplace. As such, we offer a variety of family-oriented programs, including:

- Prescription, Dental, Eye Care, Paramedical, Life insurance
- Short and Long term disability coverage
- Regular family-friendly social events
- Group RRSP options
- Flexible work schedules to accommodate family commitments
- Maternity leave top-up program
- Employee and Family Assistance Program
- Competitive wage plan

**Requirements**:

- Maintain an energetic, professional, and positive personality throughout the workday
- Confident working with customers and staff from diverse backgrounds
- Effective listening skills when speaking with guests and Technicians
- Desire to provide a high level of customer service
- Valid Driver’s License
- Ability to set and achieve targeted goals
- Demonstrated communication, consultative, interpersonal, and organizational skills
- Prior experience preferred but not required

At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.

Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location.

Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.

  • Service Advisor

    3 months ago

    Regina, Canada Taylor Motors Full time

    **Summary** The Service Advisor is responsible for creating great first impressions and guides the customers through the maintenance scheduling process and repair of their vehicles. The Service Advisor is a great listener and is a master at executing all the service processes with due diligence and customer service and safety in mind. The Service Advisor...

  • Service Advisor

    3 months ago

    Regina, Canada Taylor Audi Full time

    **Summary** The Service Advisor is responsible for creating a great first impression and guiding the customers through the maintenance scheduling process and repair of their vehicles. The Service Advisor should be a great listener and a master at executing all the service processes with due diligence and customer service and safety in mind. The Service...

  • Service Advisor

    4 months ago

    Regina, Canada Alsport Sales ltd Full time

    **Job Overview** As a Service Advisor at Alsport Sales, Regina, you will be the primary point of contact for our customers seeking service and repairs for their motorsport and powersport vehicles. You will be responsible for understanding customer needs, scheduling service appointments, and ensuring that service work is completed efficiently and to the...

  • Service Advisor

    6 months ago

    Regina, Canada Warner Industries Full time

    Warner Industries Group of Companies, a leader in the Commercial Truck, Trailer, and Bus industries, is seeking a hard-working, loyal, and dependable Service Advisor to join 1 of our 2 Regina Service Teams. With 42 years of experience, Warner Industries is dedicated to providing exceptional customer service and maintaining a strong presence in the...

  • Service Advisor

    7 months ago

    Regina, Canada Warner Industries Full time

    Warner Industries Group of Companies, a leader in the Commercial Truck, Trailer, and Bus industries, is seeking a hard-working, loyal, and dependable Service Advisor to join our Regina Trailer Service Team. With 50 years of experience, Warner Industries is dedicated to providing exceptional customer service and maintaining a strong presence in the...

  • Service Advisor

    4 months ago

    Regina, Canada Warner Industries Full time

    Warner Industries Group of Companies, a leader in the Commercial Truck, Trailer, and Bus industries, is seeking a hard-working, loyal, and dependable Service Advisor to join our Regina Truck Service Team. With 50 years of experience, Warner Industries is dedicated to providing exceptional customer service and maintaining a strong presence in the...

  • Service Advisor

    6 months ago

    Regina, Canada Inland Truck & Equipment Full time

    **DRIVE YOUR CAREER WITH INLAND** - Inland Truck & Equipment is an industry-leader in the heavy-duty truck & equipment sales, service and parts marketplace. As a rapidly growing company with over 1700 employees across 44 locations in North America, Inland offers exciting employment opportunities that can help you drive your future!This position is located at...

  • Service Advisor

    6 months ago

    Regina, Canada Inland Truck & Equipment Full time

    **DRIVE YOUR CAREER WITH INLAND** - Inland Truck & Equipment is an industry-leader in the heavy-duty truck & equipment sales, service and parts marketplace. As a rapidly growing company with over 1600 employees across 40 locations in North America, Inland offers exciting employment opportunities that can help you drive your future!This position is located at...

  • Service Advisor

    6 months ago

    Regina, Canada Driving Change Automotive Group Full time

    **Overview**: **Location: Bennett Dunlop Ford - Regina, SK** **Customer Service Advisor - Automotive** **Salary Range $35,000-$75,000 (Depending on Qualifications)** - This is an exceptional time to join one of Canada’s Best Managed Companies! At Bennett Dunlop Ford, we are all about great experiences for our employees and customers. As part of the...

  • Service Advisor

    7 months ago

    Regina, Canada Warner Industries Full time

    Warner Industries Group of Companies, a leader in the Commercial Truck, Trailer, and Bus industries, is seeking a hard-working, loyal, and dependable Service Advisor (Truck) to join our Regina Service Teams. With 50 years of experience, Warner Industries is dedicated to providing exceptional customer service and maintaining a strong presence in the...

  • Service Advisor

    6 months ago

    Regina, Canada Dilawri Group of Companies - Saskatchewan Region Full time

    **REV UP YOUR CAREER** with Dilawri Group Our team is expanding! Dilawri Group is now actively searching for a** Service Advisor** to join our team in Regina. **WHAT DILAWRI OFFERS YOU** - Competitive compensation - Generous benefit package - Pension Plan - Career growth opportunities - Exclusive Dilawri Offers **ABOUT THE ROLE** - Responsible for...

  • Service Advisor

    4 months ago

    Regina, Canada Dilawri Mitsubishi Full time

    **REV UP YOUR CAREER** with Dilawri Group Our team is expanding! Dilawri Group is now actively searching for A** Service Advisor** to join our team at **_Dilawri Mitsubishi_**. **WHAT DILAWRI OFFERS YOU** - Competitive compensation - Generous benefit package - Pension Plan - Career growth opportunities - Exclusive Dilawri Offers **ABOUT THE ROLE** -...

  • Automotive Service Advisor

    4 months ago

    Regina, Canada OK Tire Park Street Full time

    **Overview** OK Tire Park Street is a family-owned business since 1992 located in Regina, SK. We are professional and innovated and our goal is to provide exceptional service to our clients ensuring their vehicles operate safely and efficiently and are reliable on the road. We are more than tires! We focus on all aspects of maintenance and repair. Our team...

  • Service Advisor/scheduler

    7 months ago

    Regina, Canada Warner Industries Full time

    Warner Industries Group of Companies, a leader in the Commercial Truck, Trailer, and Bus industries, is seeking a hard-working, loyal, and dependable Service Advisor/Scheduler to join our Regina Trailer Service Team. With 42 years of experience, Warner Industries is dedicated to providing exceptional customer service and maintaining a strong presence in the...

  • Service Advisor

    6 months ago

    Regina, Canada Falcon Equipment Full time

    **Why join the Falcon family?!** - Extremely competitive salaries - Amazing benefits packages - Financial Health - RRSP matching - Flexibility - Job Security - Sustainable work - Growth opportunities If you’re a heavy-duty equipment service advisor, service representative, service writer, or an automotive service advisor with a minimum of 5 years’...

  • Customer Service Advisor

    6 months ago

    Regina, Canada Driving Change Automotive Group Full time

    **Overview**: **Customer Service Advisor** **Location: Bennett Dunlop Collision** **Salary: $40,000-$50,000 per year (Dependent on qualifications)** This is an exceptional time to join one of Canada’s Best Managed Companies! Step into your future with a progressive, high performing Automotive Dealer Group. If you’re ready for...

  • Automotive Service Advisor

    3 months ago

    Regina, Canada T Squared Automotive Repair Inc. Full time

    T Squared Automotive Repair is looking to fill a position for an Automotive Service Advisor. We are looking for someone who takes pride in their work and puts quality and service above all else. We are a small 6 bay shop in Regina, Sk that is working to change how the mechanic industry is seen. We focus on customer service and quality work. We currently...

  • Service Advisor

    6 months ago

    Regina, Canada Dilawri Group of Companies - Saskatchewan Region Full time

    **REV UP YOUR CAREER** with Dilawri Group Our team is expanding! Dilawri Group is now actively searching for a **Service Advisor** to join our team in Regina. **WHAT DILAWRI OFFERS YOU** - Competitive compensation - Generous benefit package - Pension Plan - Career growth opportunities - Exclusive Dilawri Offers **ABOUT THE ROLE** - Responsible for...

  • Customer Service Advisor

    6 months ago

    Regina, Canada Bennett Dunlop Ford Full time

    **Location: Bennett Dunlop Ford - Regina, SK** **Customer Service Advisor - Automotive** **Salary Range $35,000-$75,000 (Depending on Qualifications)** This is an exceptional time to join one of Canada’s Best Managed Companies! At Bennett Dunlop Ford, we are all about great experiences for our employees and customers. As part of the Driving Change...

  • Quick Lane Service Advisor

    6 months ago

    Regina, Canada Bennett Dunlop Ford Full time

    **Location: Regina, SK** **Position: Quick Lane Advisor** **Salary: $38,000- $50,000 per year** This is an exceptional time to join one of Canada’s Best Managed Companies! Step into your future with a progressive, high performing Automotive Dealer Group. If you’re ready for something new & exciting, the Driving Change Automotive Group might be the fit...