Front Desk Clerk, Hotel
6 months ago
Education: Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
**Tasks**:
- Process group arrivals and departures
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Handle wake-up calls
- Provide customer service
**Work conditions and physical capabilities**:
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work Term: Permanent
- Work Language: English
- Hours: 32 hours per week
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