Moa/receptionist (Patient Care Team)
3 months ago
_Coast Therapy_ is home to an integrated team of medical, sport and wellness practitioners. We are a vibrant organization committed to patient-centered care, and dedicated to optimizing function and quality of life for our patients. We have 3 locations in the Tri-Cities, 2 in Ridge-Meadows, and our newest in East Vancouver.
- **Our patients place their care and trust in us**_. **Kindness, empathy and professionalism** are vital. If you are energetic, friendly, polite, professional, and motivated, then we are eager to have you join our _**Patient Care/ Office Assistant**_ team
- **What you will be doing**:_
- Greeting patients and guests in a supportive, welcoming and professional manner, while maintaining strong relationships and confidentiality that promote trust and client satisfaction
- Developing and maintaining an exceptional working knowledge of the therapies and services offered at Coast Therapy.
- Ensuring information is accurate and consistently communicated to clients, prospective clients and staff to support business growth
- Maintaining a clean hygienic and tidy environment in the reception area, treatment rooms and surrounding common areas
- Scheduling, booking and taking payments for all patients. **Accuracy and attention to detail are very important**
- Responding to our online booking requests with accuracy and promptness
- Performing on-going, shift-specific duties (administrative and other)
- **Experience and Skills required**:_
- Conscientious and professional, with respect for detail and a desire to consistently do a great job.
- Must be pro-active and self-motivated, with the ability to work in a diverse, fast paced, and dynamic environment. Multi-tasking and organization is not just a word, but a necessary reality for our clinics.
- Excellent communication skills (written and verbal)
- Computer literacy, including Microsoft office
- MOA certificate of achievement, or equivalent in-clinic experience is an asset but not necessary
- Experience with _Janeapp _or other practice management software is an asset but not necessary (otherwise must be trainable, willing to take direction and learn).
- **Some of the Perks**:_
- Supportive team environment working alongside medical and health professionals
- Professional, clean, health-conscious environment
- Flexible schedules, with our willingness to accommodate educational and family needs
- May be eligible for benefits (position dependent)
- Opportunity to actively participate in the professional practice community with social and community events
**Wage/Salary**: _Dependent on experience, qualifications and job description_
**Hours/Locations**: We are hiring full-time evenings Tuesday to Friday (3pm to 9pm) and Saturdays at our Port Coquitlam location. Preference will be given to those with flexibility and availability, and those looking for longer term &/or to settle into a career position.
**PRIVACY and CONFIDENTIALITY**:
Pay: $18.00-$20.00 per hour
Expected hours: 20 - 25 per week
Additional pay:
- Overtime pay
**Benefits**:
- Company events
- Extended health care
- Flexible schedule
- Paid time off
Flexible language requirement:
- French not required
Schedule:
- Evening shift
- Night shift
- Weekends as needed
Application question(s):
- Please confirm that you are able to work all of the following shifts at our Port Coquitlam Location:
Port Coquitlam
Tuesday to Friday 3-9
Saturday 8-4
Work Location: In person
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