Moa/receptionist (Patient Care Team)

1 month ago

Coquitlam, Canada Coast Therapy Full time

_Coast Therapy_ is home to an integrated team of medical, sport and wellness practitioners. We are a vibrant organization committed to patient-centered care, and dedicated to optimizing function and quality of life for our patients. We have 3 locations in the Tri-Cities, 2 in Ridge-Meadows, and our newest in East Vancouver.
- **Our patients place their care and trust in us**_. **Kindness, empathy and professionalism** are vital. If you are energetic, friendly, polite, professional, and motivated, then we are eager to have you join our _**Patient Care/ Office Assistant**_ team
- **What you will be doing**:_
- Greeting patients and guests in a supportive, welcoming and professional manner, while maintaining strong relationships and confidentiality that promote trust and client satisfaction
- Developing and maintaining an exceptional working knowledge of the therapies and services offered at Coast Therapy.
- Ensuring information is accurate and consistently communicated to clients, prospective clients and staff to support business growth
- Maintaining a clean hygienic and tidy environment in the reception area, treatment rooms and surrounding common areas
- Scheduling, booking and taking payments for all patients. **Accuracy and attention to detail are very important**
- Responding to our online booking requests with accuracy and promptness
- Performing on-going, shift-specific duties (administrative and other)
- **Experience and Skills required**:_
- Conscientious and professional, with respect for detail and a desire to consistently do a great job.
- Must be pro-active and self-motivated, with the ability to work in a diverse, fast paced, and dynamic environment. Multi-tasking and organization is not just a word, but a necessary reality for our clinics.
- Excellent communication skills (written and verbal)
- Computer literacy, including Microsoft office
- MOA certificate of achievement, or equivalent in-clinic experience is an asset but not necessary
- Experience with _Janeapp _or other practice management software is an asset but not necessary (otherwise must be trainable, willing to take direction and learn).
- **Some of the Perks**:_
- Supportive team environment working alongside medical and health professionals
- Professional, clean, health-conscious environment
- Flexible schedules, with our willingness to accommodate educational and family needs
- May be eligible for benefits (position dependent)
- Opportunity to actively participate in the professional practice community with social and community events

**Wage/Salary**: _Dependent on experience, qualifications and job description_

**PRIVACY and CONFIDENTIALITY**:
Pay: $18.00-$20.00 per hour

Expected hours: 25 - 35 per week

Additional pay:

- Overtime pay

**Benefits**:

- Company events
- Extended health care
- Flexible schedule
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- Evening shift
- Night shift
- Weekends as needed

Application question(s):
Work Location: In person

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