Dispatcher/customer Service

6 months ago


Woodstock, Canada DGUR EXPRESS INC. Full time

1 Year Experience with Loadlink and DAT

Job Duties:

- Dispatch personnel according to written schedules and work orders, or as required
- Maintain contact with drivers throughout their shifts and address any routing issues they might have
- Ability to handle PAPS & PARS and make Manifests
- Update customers on the status of their orders
- Other duties as requested

Job Duties:

- Answer incoming customer inquiries
- Record and modify customer information within the database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
- Other duties as requested

Work remotely
- No

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$22.00 per hour

Schedule:

- 10 hour shift
- 8 hour shift

**Experience**:

- Dispatchers: 1 year (preferred)
- dispatching: 1 year (preferred)

Work Location: In person



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