Social Media Coordinator

5 months ago

Toronto, Canada Hush Blankets Full time

**Company Description**
Hush is a true Canadian company that was founded in 2017 with one product offering, the Classic Weighted Blanket and has since grown to offer several products. At Hush, we are a small and highly collaborative team that works with one another seamlessly to enhance the customer experience. Our mission is simple: we want to help people reclaim their rest. Around the world insomnia and anxiety are only getting worse, and we want to fight back with products that help people get the sleep they need. As part of Sleep Country Canada’s industry leading sleep brands, Hush continues to grow its fantastic brand and product portfolio.

We are seeking a creative Social Media Coordinator to join our team at Hush Blankets. As Social Media Coordinator, you will capture all the fun within the office, create engaging content to expand brand awareness, track our social media performance and make educated decisions, while collaborating with all team members.

**Responsibilities**:
**In this role you will**:
Organic Content Management:

- Shoot organic content across social media platforms
- Edit organic content to be readily up-to-par for posting on platform
- Create captions and copy to be associated with each post
- Coordinate and schedule daily content to release across platforms
- Keep an eye on baseline analytics across platforms (link clicks, views, comments, shares, etc)
- Stay up-to-date on the latest trends across the social networks and implement them into the content strategy
- Update and monitor links in bio on social handles to align with either specific sales or collaborations.

Individuals Organic Management:

- Craft both the content that goes out on their handles as well as handling responses to comments that those posts garner
- Assist in reporting on how specific posts are doing in terms of engagement, and escalate any comments or discussions stirring from those posts that need to be dealt with
- Post, when needed, on behalf of some of Hush leadership team members personal social media accounts to keep their following engaged and up-to-date with the Hush latest news

Community Feedback Management:

- Scan comments across platform posts and responding in kind manner
- Respond to DMs and inquiries across our platforms to enhance customer experience
- Manage Hush VIP Facebook group, report any issues or discussions going on and comment to group members

**Qualifications** The Qualifications and Experience we like to see**:

- University degree in Marketing, Communication or any related field
- 1-2 years’ experience in social media marketing or content development
- 1-2 years’ experience in content publication
- Proficiency with video and photo editing tools such as Canva, Capcut
- Strong copywriting, copy-editing and communication skills
- Detail-oriented approach with ability to meet deadlines
- Understand social media KPIs
- Be up to date on trends in the digital content and social media space
- Creative and think out of the box
- Work well with a team
- Need to be comfortable on camera is required

**Additional Information** Why members of our team love working at Hush**:

- Medical, vision, and dental insurance
- Employee discount on our products
- Diverse and inclusive work environment
- Investment in training, mentoring and career development
- Hybrid and fun work environment

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