Multi Family Key Account Manager Jl23

6 months ago


Surrey, Canada Trail Appliances Ltd. Full time

Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 11 showrooms, a Clearance Centre, and offices in Richmond and Annacis Island. Join our team of trailblazers

**What you will be doing**:

- Meet and exceed sales and revenue targets within assigned permits and territory
- Generate business by visiting customer offices and building sites, and contacting builders, developers, designers and other industry contacts (road time is expected)
- Prospect and develop new accounts while maintaining sales within existing accounts, in order to achieve monthly sales and revenue targets
- Manage full cycle customer relationships, including prospecting, contracting, payment, delivery, and post-delivery follow up, generating residual, repeat, and referral business
- Facilitate solutions to customer inquiries and issues in a prompt and professional manner
- Provide clients with accurate and timely product specifications
- Act as a “go to” for all accounts. Build relationships by providing exceptional service
- Organize time logically and efficiently so as to maximize productivity and daily sales output

**Experience & Skills Required**:

- Excellent relationship builder
- Consultative sales approach
- Proven track record of exceeding targets
- Strong customer service skills
- Excellent organizational skills
- Great communicator - verbally and written
- Fluency in Mandarin, Cantonese, Farsi or Punjabi is an asset
- Results and solution focused, with strong problem solving and time management skills
- Comfortable working in any environment from construction site to a boardroom
- Capable of understanding a dynamic, growing marketplace
- Ability to manage inter-departmental communications in order to achieve shared objectives
- Ability to communicate the company’s core value propositions in an effective manner, in order to create a distinct advantage in the marketplace.

INDHP

We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?


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