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Full-time Print Optimization Officer

4 months ago

Ottawa, Canada Algonquin College Full time

Department:
Publishing Centre (Michael Heaslip)

Position Type:
Full-Time Support

Salary Range:
$30.87-$35.77-Hourly

Scheduled Weekly Hours:
36.25

Anticipated Start Date:
May 29, 2023

Length of Contract:
n/a

Posting Information

Support Staff employees, as defined by the full-time Support Staff Collective Agreement, will be given first consideration.

Posting Closing Date:
May 16, 2023

Please note: jobs are posted until 12:01 am on the job closing date.

**Job Description**:
Working with the Manager, Print Services the incumbent is responsible for the oversight and support of the College’s multi-function device and printer fleet. The incumbent acts as the primary contact within Print Services for all departmental inquiries related to the printer fleet including printer change requests, removals and additions, and budget related questions. The incumbent will review and process student print refund requests. As required, the incumbent will generate reports on usage requested by Print Services and Campus Services management and academic department managers and budget officers and generates month-end financial reports for monthly fleet print activity for submission to finance.

The incumbent will participate in huddles, scrums and meetings as well as other AC Way methodology with key College stakeholders to work to ensure a reliable print service and continuously work to improve the campus printing experience for the College community.

In consultation with the Manager Print Services, the incumbent participates in developing new business for the Print Shop. The incumbent meets with departments and college staff to promote print shop products and services, seeks and identifies opportunities for growth in print revenue and follows up with clients to ensure we are meeting client expectations.

Required Qualifications:
- Minimum two (2) year diploma or equivalent in Print Services, Business, or related program;- Minimum five (5) years customer service representative experience in a commercial, in-plant or quick-print environment, or from within a design or graphic arts agency;- A combination of experience working in Adobe Creative Cloud (InDesign, Acrobat, Illustrator, Photoshop), MS Office (MS Excel, MS Word) within a Windows Environment;- This position is paid at Payband G
- Vacancy is for P00911

This position requires regular on-site work at Algonquin College’s Woodroffe (Ottawa) Campus.