Help Desk Analyst/from Home

2 weeks ago


Saskatoon, Canada SuOn International Academy Full time

**Your key responsibilities will be to**:

- Monitor and respond to issues and requests received via phone or customer portal
- Provide remote and customer facing support for initial diagnosis and troubleshooting
- Liaise with customer throughout to ensure satisfactory resolution of problem

**Requirements for Success**:

- Ability to prioritise and control workload
- Excellent communication and interpersonal skills
- A positive can do attitude

**Job Types**: Full-time, Part-time, Permanent

Pay: $19.69-$36.10 per hour

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay
- Retention bonus
- Signing bonus

Work Location: On the road


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