Help Desk Analyst/from Home
2 weeks ago
**Your key responsibilities will be to**:
- Monitor and respond to issues and requests received via phone or customer portal
- Provide remote and customer facing support for initial diagnosis and troubleshooting
- Liaise with customer throughout to ensure satisfactory resolution of problem
**Requirements for Success**:
- Ability to prioritise and control workload
- Excellent communication and interpersonal skills
- A positive can do attitude
**Job Types**: Full-time, Part-time, Permanent
Pay: $19.69-$36.10 per hour
**Benefits**:
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Overtime pay
- Retention bonus
- Signing bonus
Work Location: On the road
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