Client Concierge

3 weeks ago

Victoria, Canada Royal Bay Dental Co. Full time

Are you looking for a new and exciting opportunity to be a part of a team creating the culture and work environment you’ve always dreamt of?

Royal Bay Dental Co. is growing and seeking to fill it's next Client Concierge position to create a world class team and experience at our state of the art dental practice.

The Client Concierge position is a hybrid role of concierge customer service alongside business administration qualifications. The individual who is likely to find the most success in this position would embody a high level of interpersonal skills, a kind and social nature, and an understanding of the business foundations that accompany this role. For your best success in this role we are only considering applicants at this time who have previous dental experience and familiarity with billing, dental insurance and dental coding and terminology. A strong foundation in accounts management would be an asset for this position as well.

A few of the core values we aim to embody are,
- Protect our culture, energy and wellbeing
- Meaningful work and meaningful relationships
- Lifelong learning and development

Experience in a customer service position or a strong ability to display the interpersonal, communication, organization and professional skills are valued criteria for the Client Concierge position.

In this role you will be,
- The point contact for client communication
- Maintaining and creating provider schedules
- A source of knowledge and information for client inquiries
- Collecting payment and ensuring accuracy of accounts
- Understanding and managing insurance plans
- Accommodating and available to ensure exceptional client experiences

Within this opportunity you can expect to find a culture and working atmosphere that is intentionally designed to be safe, positive and inspiring with a group of individuals on the frontier of their own growth and expansion.

**Salary**: $27.00-$40.00 per hour

**Benefits**:

- Dental care
- Paid time off

Schedule:

- Monday to Friday

**Experience**:

- Dental: 1 year (required)

Work Location: In person

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