Customer Service Associate
2 months ago
Our work-from-home program offers all the stability and professionalism of our call centers, named among the top outsources in the industry. We provide a base hourly wage, extensive paid training and coaching and the same benefits as working in our offices.
If you have a passion for making a difference, then Fusion BPO is the place for you
If you are competitive and performance driven, then you will want to join our team.
The Entry-Level Inbound Customer Service Representative's Day to Day
- Answering the customer care calls for any customers who may be looking for a refund and general information.
- Transferring or reassigning tickets to appropriate departments for issues with specific needs
- Work with the team to achieve specific call center goals in our pursuit to provide world-class customer care.
The Entry-Level Inbound Customer Service Representative Requirements
- Dynamic and able to work in a team setting as well as independently.
- Excellent English Skills (verbally and written).
- Strong typing and grammar skills.
- Knowledge of basic computer tools.
- Ability to multi-task.
- Punctual with a sense of responsibility.
Training:
- Brand and Product training as well as Soft skills and system navigation
The Entry-Level Inbound Customer Service Representative Position Offers
- Easy work with a great team
- Low stress environment
- Permanent positions
- Possibilities for growth within our team.
- Paid training
- Friendly staff
- Continuous training and coaching.
- A warm and supporting environment
- Monday to Sunday 12pm-2am shifts
If a dynamic and encouraging environment is what you are looking for, please send us your resume and please mention Job Offer: “Entry-Level Inbound Customer Service Representative ”
**Benefits**:
- Dental care
- Extended health care
- Vision care
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Montréal, QC: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Pay: $15.75 per hour
**Benefits**:
- Dental care
- Extended health care
- Vision care
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Weekends as needed
- Weekends only
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: Hybrid remote in Saint-Laurent, QC H4M 2X6
Application deadline: 2024-10-14
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