Administrative Assistant

2 weeks ago

Kanata, Canada Canadian Association of Chiefs of Police Full time

**Administrative Assistant**

**Full Time, Location: Ottawa Capital Region**

**About Us**:
The Canadian Association of Chiefs of Police (CACP) is the recognized voice of police leaders in Canada, both nationally and internationally. We support today’s police professionals and help develop the police leaders of tomorrow. We are a national, non-profit association representing over 1,300 police leaders from across the country. Our initiatives are focused on strategic issues and priorities of relevance to police at all levels, including municipal, regional, provincial, federal and First Nations police services. We work with partners, stakeholders, and government agencies to advance legislation, regulations and policies that support crime prevention, law enforcement, and public safety.

The national office consists of a small but mighty team of less than 10 people committed to working together to support and serve our members. Joining the CACP means becoming part of one of the proudest long-standing national professional associations in Canada. This position is an opportunity to join a cohesive team that embraces new ideas with a collaborative spirit to help create opportunities for police leaders to meet, share knowledge, grow and advance the profession. Working at CACP offers the close-knit, supportive environment of a small operation, with the impactful and exciting work (and pace) of a much larger organization.

**The Role**:
The Administrative Assistant is responsible for providing a wide range of general administrative support to the CACP office and its members as well as supporting membership processing. The position also provides reception services in both official languages, and other front desk duties. This position presents an exciting opportunity for someone who enjoys working in a fast-paced environment with exposure to current and emerging issues facing our police leaders.

**Your duties and responsibilities**:
Provides reception services in both official languages including greet, meet and respond to visitors at reception and provides telephone customer service for members and the public; also regularly monitors the general office voice mail.

Processes incoming and outgoing mail and courier packages.

Manages and maintains correspondence through filing, creating new files, closing old files and ensuring appropriate storage and archiving of closed files.

Prepares letters, memorandums as directed by the Office Manager and Executive Director.

Orders and maintains office supplies and ensures office equipment is properly maintained.

Responsible for membership invoicing. This includes preparation and distribution of annual membership invoices, new member invoices, processing payments, preparing deposits, and following up on unpaid invoices.

Assists in the identification of recruiting possible new members.

Maintains and updates membership and committee database and reports on membership status. Prepares membership lists for annual directory.

All staff work as a team in partnership to ensure daily office functions are fulfilled by performing other duties as assigned.

**What you bring to the role**:

- A 2 year college diploma in Office Administration or an equivalent combination of education/experience in administrative assistant skill set;
- Minimum 5 years administration experience;
- Demonstrate proficiency and knowledge of general administrative and clerical processes and procedures (such as word processing, invoicing, data input, formatting, electronic and hard copy filing, travel, etc.) ;
- Able to communicate proactively and clearly in person, over the phone, and in writing;
- Excellent verbal and written communication skills in English;
- Excellent verbal communication skills in French;
- Positive, friendly, and professional attitude;
- Advanced proficiency in various software such as Microsoft Office suite of products;
- Able to plan and organize your work,
- Able to work effectively under time constraints and meet deadlines,
- Strong customer service orientation;
- Ability to carry out detail-oriented tasks accurately and independently; and
- Willingness to work in a team environment, assisting team members and contributing to the overall objectives of the team.

**To Apply**:
**Benefits**:

- Company pension
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Kanata, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Administrative experience: 5 years (required)

**Language**:

- French (required)

Work Location: One location

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