Talent Pool

6 months ago

Toronto, Canada Workplace Safety and Insurance Board Full time

Our people have different ways of working and lifestyles. We're committed to a mix of working in the office, in the field and from home. You have some flexibility in terms of where and how work gets done to help you balance your personal life and career goals.

**About the Workplace Safety and Insurance Board (WSIB)**
We're here to help. When an injury or illness happens on the job, we move quickly to provide wage-loss benefits, medical coverage and support to help people get back to work. Funded by businesses, we also provide no-fault collective liability insurance and access to industry-specific health and safety information. We are one of the largest insurance organizations in North America covering over five million people in more than 300,000 workplaces across Ontario. For more information, visit wsib.ca.

At the WSIB, you'll have the opportunity to:

- explore many career paths and follow your passion
- continuously learn and grow professionally
- be recognized for the great work you do
- participate in programs that support your health and wellbeing

You'll also receive a competitive salary, along with a comprehensive benefit package and defined benefit pension plan.

Bilingual designated roles - You may be eligible to receive a language bonus payment.

Starting salary: $94,583.02

We anticipate bilingual (French & English) and unilingual permanent opportunities in the following office locations:

- Guelph - Unilingual
- Guelph - Bilingual
- Hamilton - Unilingual
- Hamilton
- Bilingual
- Kingston - Unilingual
- Kingston - Bilingual
- London - Unilingual
- London - Bilingual
- North Bay - Unilingual
- North Bay - Bilingual
- Ottawa - Unilingual
- Ottawa - Bilingual
- Sault Ste. Marie - Unilingual
- Sault Ste. Marie - Bilingual
- St. Catharines - Unilingual
- St. Catharines - Bilingual
- Sudbury - Unilingual
- Sudbury - Bilingual
- Thunder Bay - Unilingual
- Thunder Bay - Bilingual
- Timmins - Unilingual
- Timmins - Bilingual
- Toronto - Unilingual
- Toronto - Bilingual
- Waterloo
- Unilingual
- Waterloo - Bilingual
- Windsor - Unilingual
- Windsor - Bilingual

**OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the **OPS Anti-Racism Policy** and the **OPS Diversity and Inclusion Blueprint** pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's **Human Rights Code**. Refer to the "How to apply" section if you require a disability-related accommodation.

**What can I expect to do in this role?**: Job Summary:
Responsible for the entitlement decision and overall management of claims through the development, implementation, communication and monitoring of comprehensive and integrated case management plans for all case activities.

Case Managers use a proactive case management approach to make and communicate decisions on benefits and services in a timely fashion that are consistent with relevant WSIB policy. Address worker and employer needs by actively listening, collecting, and providing relevant information, and helping the workplace parties understand their rights, responsibilities, and obligations.

Case Managers may be assigned to cases in the early phase of the case lifecycle or the later phase of the case lifecycle (including pre-1990 claims). Case Managers follow a structured case management framework, to enable them to achieve high quality entitlement decisions, return-to-work and recovery outcomes, and success with case planning and implementation.

**How do I qualify?**:
**Major Duties and Responsibilities**: 1. Make entitlement decisions based upon legislation, policy, and best practices and communicate these decisions verbally and in writing to applicable parties by:

- Proactively collecting information from workplace parties and healthcare providers required for eligibility decisions and responding to inquiries;
- Providing education on WSIB benefits, policies, and processes while informing parties of their rights and obligations under the Act, and of the consequences of non-compliance;
- Ensure appropriate earnings information is on file to determine the appropriate duration and level of benefits;
- Monitoring employer and worker compliance;
- Determining if a breach of obligations has occurred, levying penalties and fines, and adjusting benefits as appropriate; referring to and /or working collaboratively with internal resources for appropriate action, when required.

2. Develop, implement, and monitor comprehensive and integrated case management plans for all activity in the case required to achieve recovery, community integration, and where possible, re

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