Parts Advisor

2 weeks ago


Calgary, Canada Charlesglen Toyota Full time

Charlesglen Toyota - Alberta's Celebration Destination, family-owned and operated, and one of the largest dealerships in Calgary is looking for a hardworking, eager-to-learn, grow, and reliable individual for a full-time Parts Advisor position.

**WHAT WE OFFER**Competitive compensation-
- On-site Café-
- Free luncheon on Saturdays-
- Employee Discounts - Parts, Service and vehicles (conditions apply)**SCHEDULE**:
Our dealership is open from Monday to Saturday, and the schedule for the position:
Mon-Fri | 8:00 am - 5:00 pm

**WHAT YOU GET TO DO**

Reporting to Parts Manager, you will be responsible for providing high-level quality customer service and ensuring all guests have an enjoyable experience by liaising with the Technicians to keep customers up to date regarding their service appointments.- Assist customer (internal & external) in determining parts required for repairs in the process-
- Confirm required parts for repair with the Shop Foreman, before ordering out-of-stock items-
- Quote parts, as well as in-house service costs using R&R Quick Quote, to customers over the counter or by phone-
- Address customers in a timely and courteous manner to ensure that they perceive quality customer service-
- Assist walk-in customers in choosing necessary parts, suggesting companion parts and specials-
- Having a complete working knowledge of shipping and receiving duties-
- Ensuring customers are aware of our product lines-
- Retrieve parts purchased from stock-
- Determine the availability of items that are not in stock-
- Restock items that are not currently needed-
- Issue credit for parts returned; ensure invoice/numbers are available to verify purchase and pricing before having it signed off by the Parts Manager-
- Work with other departments to meet customer needs-
- Update parts and accessories displays on an ongoing basis-
- Any other duties requested by management**WHAT YOU BRING TO US**:
- Grade 12 education or GED-
- Automotive experience is an asset-
- Ability to work in a high-paced environment with attention to detailSafety is paramount - you contribute and adhere to a safe workplace-
- Ability to Lift upwards of 50 Pounds-
- Advanced computer skills.- G3 Auto Group is committed to _providing_ equal employment opportunities to all individuals, regardless of their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by applicable law. We value diversity and believe that a diverse workforce enhances our ability to innovate, serve our customers, and create a more inclusive and dynamic workplace._
- We strive to create a work environment that promotes fairness, equity, and respect for all employees and applicants. Our commitment to equal opportunity employment is reflected in every aspect of our employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and disciplinary actions._


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