Tools Support Specialist

6 months ago

Winnipeg, Canada Ubisoft Full time

**Job Description**:
The Winnipeg studio is on the hunt for passionate and experienced problem-solvers to support our team in the creation of leading-edge tools.

**What you’ll do**

You are the development team’s go-to for support and problem solving on production tools. Reporting to the Lead Programmer, you develop, support and manage the test plans; run tests; and report your findings back to the team so the tools that build our games are always functional. You’re a resourceful troubleshooter, bring a methodical approach to your work and have rigorous attention to detail. You believe in our studio’s core values and want to be part of a collaborative team.
- Develop, maintain, and manage the test data sets.
- Establish test plans and create test cases for editors/tools/engines.
- Report bugs, validate bug fixes.
- Create test reports for tools and build versions, provide feedback for continuous improvement.
- Support testers on the QC teams in the debugging phase.
- Work with our team’s various disciplines to troubleshoot workflow issues.
- Develop other tools or scripts for the needs of the project.
- Identify and develop automated solutions for repetitive testing tasks.

**What you bring**
- Strong interpersonal and communication skills
- Minimum of 1 to 3 years’ experience in testing, ideally in the video game industry.
- Experience in C#, Python, and MS DOS Batch files
- Understanding of software production pipeline and tools (game experience a bonus)
- Knowledge of source control (Perforce, Git, TeamCity, etc), and continuous integration systems (QuickBuild, Jenkins, etc.)
- Experience with task management software (Jira, Asana Trello, etc.), Active Directory, Windows API

**Any of the following would be a bonus**:

- Experience in game development toolsets (Unreal Editor, Unity, etc.)
- Experience with 3D modeling tools (Maya, Blender, 3DS-Max)
- Knowledge of art production tools (Photoshop, Gimp)
- Modern video game console experience (PlayStation 4 or 5, Xbox One or Series X/S, mobile)
- Scripting Experience (with C#, Python, or Powershell)
- Passion for video games

**ADDITIONAL INFORMATION**

**The Studio**

Ubisoft Winnipeg is a technology studio with a unique mission: develop new technologies that change the way we build our worlds. We are the only Ubisoft studio focused on developing technology that empowers game creators at all Ubisoft Studios to build even better, more immersive worlds. Our tools have been used across our major brands such as Far Cry, Assassin’s Creed and Watch Dogs.

We are a part of Ubisoft’s 20,000 team members, working across more than 40 locations around the world, and are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. The team’s dedication and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come.

**Who We Are**

Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves.

To get there, we are creating a safer, more inclusive work environment, giving back to the communities where Ubisoft operates by collaborating with local non-profit partners, and by working to reduce the environmental impact of our business. Read more about our commitment to social impact here.

Please read our Code of Conduct prior to applying. It is our collective responsibility at Ubisoft Winnipeg to maintain a respectful and inclusive work environment and be the best possible place to work and grow. Knowing and respecting our Code of Conduct’s principles and guidelines is key to achieving that goal.

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