Cloud Support Specialist

5 months ago

Winnipeg, Canada Manitoba Hydro Full time

**CLOUD SUPPORT SPECIALIST**

**WINNIPEG, MB**

**_ Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers_**

**_ Great Benefits_**
- Competitive salary and benefits package.
- Defined-benefit pension plan.
- Nine-day work cycle which normally results in every other Monday off, providing for a balanced approach to work, family life
- and community.- Partially remote work schedule (Providing the option to work remotely 3 days per 2 week period), depending on nature of

work, operational requirements and work location.

Manitoba Hydro is a leader among energy companies in North America, recognized for providing highly reliable service and
exceptional customer satisfaction. Join our team of Manitoba's best as we continue to build a company that supports innovation,
commitment and customer service.

As a key member of the Technology Platforms Team, reporting to the Cloud Platform Specialist, in the Information Technology
division, you will play a key role in helping modernize our organization with cloud-based technologies. The cloud platform team at
Manitoba Hydro is focused on building and maintaining the shared infrastructure that enables our teams to deliver great experience
to our customers. As the Cloud Support Specialist, you will solve exciting technical challenges by analyzing, designing, and
troubleshooting vital services, platforms, and infrastructure while always thinking about reliability, scalability, resilience, security, and
performance.

You will be responsible for deploying, configuration, managing, monitoring, and automating cloud-based resources on IaaS and
PaaS platforms. Close and concise collaboration with software development, product teams, etc. will be critical aspect of this
position.

**_ Responsibilities:_**
- Assist in the deployment, configuration, and management of Azure infrastructure, including (not limited to) virtual machines,

storage accounts, and networking resources.
- Monitor and optimize resource utilization to ensure efficient operation and cost-effectiveness.
- Collaborate with cross-functional teams to configure and maintain various Azure services such as Azure App Service, Azure
- SQL Database, Azure Blob Storage, and more.- Ensure the proper integration and functionality of Azure services within the overall solution architecture.
- Implement and adhere to security best practices for Azure environments, including identity and access management,
- encryption, authentication, and compliance standards.- Participate in regular security audits and assessments to identify and address potential vulnerabilities.
- Work closely with the Security team to implement industry's security best practices.
- Provide support for Azure-based solutions, troubleshooting issues and responding to incidents in a timely manner.
- Collaborate with senior team members to analyze and resolve complex technical problems.
- Develops, automates, and maintains tools using an automate-first mindset to improve quality and repeatability of software and
- infrastructure configuration development and deployment.- Learn and utilize automation tools and scripting languages (e.g., PowerShell) to streamline repetitive tasks and enhance
- operational efficiency.- Contribute to the development of automation scripts for deployment, configuration, and maintenance processes.
- Create and maintain detailed code of our Azure environment in Terraform.
- Support teams adopting DevSecOps by assisting with building pipelines, support Azure DevOps, Github, etc

MANITOBA HYDRO IS COMMITTED TO DIVERSITY AND EMPLOYMENT EQUITY

Reference Code: CO56831579-01

**_ Qualifications:_**
- A four-year degree in Computer Science or Computer Engineering from a university of recognized standing with two years

cloud experience demonstrating the skills and qualities required by this position.
OR
- A two-year diploma in Computer Programming Technology from an institute of recognized standing and four years of cloud

experience demonstrating the skills and qualities required by this position.
- Any of the following Cloud certifications; Azure Security Engineer, Azure Solutions Architect, Azure Administrator, or similar

GCP/AWS certifications
- 6+ Months Experience in cloud computing infrastructure (IaaS and PaaS), ideally with Azure
- 6+ months creating and maintaining CI/CD pipelines in Azure DevOps and/or GitHub.
- 6+ Months Experience with infrastructure as code tools such as terraform, chef, puppet, etc.
- Experience with monitoring & logging technologies, KQL and best practices
- Have general scripting skills (PowerShell), along with knowledge of programming languages such as Java, Python,
- JavaScript, and C#.- Strong problem-solving skills and a proactive approach to learning.
- Basic Knowledge of networking concepts and protocols.
- Ability to work in a flexible work environment that embraces rapid change, emphasizes continuous learning, and attacks new

challenges.

**_ Salary Range_**

Starting salary

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