Manager, Client Advice I

3 months ago

Markham, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you’ll be doing

As a member of the Personal and Business Banking team, you’ll develop and coach a team of client service and financial service professionals, working towards a shared goal - delivering an exceptional client experience and deepening client relationships. As a Manager, Client Advice, you’ll inspire team members to perform at their best, while supporting a “One Team” approach that connects each client with the right advice to meet their financial needs. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
- At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time_

How you’ll succeed- Client experience - Lead by example, show your team how to deepen client relationships and meet client financial needs while providing a high standard of service. Deliver the client experience by encouraging employees to quickly resolve client complaints, escalating when necessary, and manage hard to solve issues. Empower clients to utilize self-service channels.- Results driven leadership - Create a culture of collaboration across multiple client offers so that clients are served by those best able to meet their financial needs. Support the Banking Centre Leader in monitoring business performance, put action plans in place to close any gaps and work as one team with all partners to increase the banking centre’s overall performance.- People Leadership - Create a team oriented, positive and productive working environment by recognizing the contributions of your team. Lead and coach a successful client service and financial services team. Advocate CIBC within the community to recruit employees who share and demonstrate our values.

Who You Are- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.- You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results.- You are a caring and accountable leader. You’re passionate about developing and growing team members abilities. You have experience providing coaching and hands on support to meet team goals.- You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.- You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity- You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada). It’s an asset if you’ve completed any of the following: Branch Compliance Officer’s Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH) Wealth Management Essentials (WME); or Certified Financial Planner (CFP)- Values matter to you. You bring your real self to work and you live our values - trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
- Subject to plan and program terms and conditions

What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. Job Location

Markham-7021 Markham Road

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Relationship Management, Customer Experience (CX), Ensure Compliance, Financial Advising, Financial Products, People Management,

  • HR Manager I

    4 weeks ago

    Markham, Ontario, Canada Westmoreland Mining LLC Full time

    HR Manager I Job DescriptionJob Title: HR Manager IJob Summary: We are seeking an experienced HR Manager I to join our team at Westmoreland Mining LLC. The successful candidate will be responsible for managing local HR support and services for designated sites, ensuring operations meet or exceed site objectives, and integrating with other HR functions.Key...

  • English, Cantonese, Mandarin Small Business Advice

    2 months ago

    Markham, Canada TD Bank Full time

    **Work Location**: Canada **Hours**: 37.5 **Line of Business**: Personal & Commercial Banking **Pay Details**: **Department Overview** **Markham Contact Centre, Small Business Advice Centre (SBAC)** **Helping is at the heart of everything **we do **at **our **contact **centr **es **, **and **we’re **proud of the value that we can deliver **from 7am...

  • Clinical Data Manager I Lead

    3 weeks ago

    Markham, Ontario, Canada Everest Clinical Research Services Inc Full time

    About the Role: At Everest Clinical Research Services Inc, we are seeking a skilled Clinical Data Manager I Lead to join our team of professionals who are passionate about delivering high-quality clinical research services. This is a challenging and rewarding opportunity for individuals who are looking to grow their career in the clinical data management...

  • Associate Planner, Advice Connect-markham

    6 months ago

    Markham, Canada TD Bank Full time

    **Associate Planner, Advice Connect-Markham**: - 416240BR **Job Category - Primary** - Call Center **Work Location** - 3500 Steeles Avenue East Building 1 **Employment Type** - Regular **City** - Markham **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.5 **Workplace Model** - Hybrid **Pay Details** **Department Overview** TD...

  • Senior Full Stack Developer Opportunity with I Tech Computer INC

    2 weeks ago

    Markham, Ontario, Canada I Tech Computer INC Full time

    Job DescriptionWe are seeking a skilled Senior Full Stack Developer to join our team at I Tech Computer INC. As a key member of our development team, you will be responsible for designing and integrating website-related code, developing website architecture, and writing, modifying, integrating, and testing software code.Key Responsibilities:Design and...

  • Business Intelligence Data Analyst

    2 weeks ago

    Markham, Ontario, Canada I Tech Computer INC Full time

    About Us: At I Tech Computer INC, we are a leading provider of innovative technology solutions. We are committed to delivering exceptional services and products that meet the evolving needs of our clients.

  • Project Manager I

    6 months ago

    Markham, Canada Wesco Full time

    As a Project Manager I, you will manage and oversee all aspects of a project to ensure it is completed on-time and within budget. You are responsible for managing scope, cost, schedule, internal staffing and outside vendors. You will prepare reports for upper management regarding status of project, as well as work on projects/matters of limited complexity in...

  • Client Solutions Manager

    6 months ago

    Markham, Canada Gallagher Full time

    About Us: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a...

  • Business Intelligence Data Analyst

    2 weeks ago

    Markham, Ontario, Canada I Tech Computer INC Full time

    Job DescriptionWe are seeking a highly skilled Data Warehouse Analyst to join our team at I Tech Computer INC. This is a permanent, full-time position with an estimated salary of $65,000 - $80,000 per year.About the RoleThis role involves collecting data to identify areas for improvement within an organization's IT infrastructure. The successful candidate...

  • Senior Account Manager, Private Client Group

    4 weeks ago

    Markham, Ontario, Canada NFP Full time

    About the RoleThe primary objective of the Senior Client Manager is to develop and maintain strong, long-term relationships with clients in the Private Client / High-Net Worth segment. This involves providing exceptional service, identifying new business opportunities, and ensuring client satisfaction.Key Responsibilities- Develop and execute client...

  • Client Service Specialist/office Manager

    5 months ago

    Markham, Canada Andreoli Financial Services Inc. Full time

    **Andreoli Financial Services Inc.** is a family owned multi-generational business that has extensive expertise in the financial services industry, specializing in financial planning, retirement savings, and estate planning advice for individuals and, families. Our team is friendly and compassionate, respectful, collaborative, strategic and professional. We...

  • Project Manager I

    5 months ago

    Markham, Canada Wesco Full time

    As a Project Manager I, you will manage and oversee all aspects of a project to ensure it is completed on-time and within budget. You are responsible for managing scope, cost, schedule, internal staffing and outside vendors. You will prepare reports for upper management regarding status of project, as well as work on projects/matters of limited complexity in...

  • Project Manager I

    3 months ago

    Markham, Canada Wesco Full time

    As a Project Manager I, you will manage and oversee all aspects of a project to ensure it is completed on-time and within budget. You are responsible for managing scope, cost, schedule, internal staffing and outside vendors. You will prepare reports for upper management regarding status of project, as well as work on projects/matters of limited complexity in...

  • HR Manager I

    2 months ago

    Markham, Canada Westmoreland Mining LLC Full time

    HR Manager I is responsible for management, execution, and delivery of local HR support and services for a designated site(s). Assures operations and deliverables meet or exceed site objectives, follows corporate and operational strategies, and integrates as appropriate with other HR functions. This role has authority regarding personnel and organizational...

  • Data Analyst

    2 weeks ago

    Markham, Ontario, Canada I Tech Computer INC Full time

    About I Tech Computer INCI Tech Computer INC is a dynamic company that offers a comprehensive compensation package to attract and retain top talent.Job Title: Data Analyst - IT Infrastructure SpecialistSalary:$65,000 - $85,000 per year, depending on experienceJob DescriptionCompany OverviewWe are seeking a skilled Data Analyst - IT Infrastructure Specialist...

  • Client Relationship Manager, Commercial Banking

    2 months ago

    Markham, Canada Scotiabank Full time

    Requisition ID: 209063 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **Client Relationship Manager, Commercial Banking - Markham, Ontario** The Client Relationship Manager (CRM) contributes to the overall success of the Commercial Bank in Canada ensuring specific individual...

  • Corrosion Eit I

    5 months ago

    Markham, Canada Corrosion Service Company LTD Full time

    **Corrosion Service Company Limited (CSCL)** was founded in 1950 by Thomas R.B. Watson as the first Canadian firm to specialize in cathodic protection and corrosion engineering. Our founding philosophy was based on the principles of providing great customer service and developing a deep understanding of customer needs, these same core principles still guide...

  • Client Services Specialist

    6 months ago

    Markham, Canada Andreoli Financial Services Inc. Full time

    **Company: Andreoli Financial Services inc.** **Job Title: Client Service Specialist** **About Us**: **Andreoli Financial Services Inc.** is a small family owned multi-generational business that has extensive expertise in the financial services industry, specializing in financial planning, retirement savings, and estate planning advice for individuals and,...

  • Corrosion Eit I

    5 months ago

    Markham, Canada Corrosion Service Company LTD Full time

    **Corrosion Service Company Limited (CSCL)** was founded in 1950 by Thomas R.B. Watson as the first Canadian firm to specialize in cathodic protection and corrosion engineering. Our founding philosophy was based on the principles of providing great customer service and developing a deep understanding of customer needs, these same core principles still guide...

  • Quality Assurance Specialist I

    5 months ago

    Markham, Canada Everest Clinical Research Full time

    Everest Clinical Research (“Everest”) is a full-service contract research organization (CRO) providing a broad range of expertise-based clinical research services to worldwide pharmaceutical, biotechnology, and medical device industries. We serve some of the best-known companies and work with many of the most advanced drugs, biologics, and medical...