Business Development Manager

3 weeks ago

Surrey, Canada Chartwell Retirement Residences Full time

Surrey, British Columbia
- Contract (Full-Time)
- Ref: Surrey-99071-137061
- February 13, 2023

**At Chartwell, we’re all about Making People’s Lives Better for our residents, their families, and our employees. Join an exceptional group of diverse, caring, and passionate people who are inspired to make a difference in their own lives and are dedicated to delivering an experience that is personalized, memorable and feels like home for more than 30,000 residents across the country.**

**Scope of the Position**
The Business Development Manager role at Chartwell is an exceptional opportunity for an enterprising, self-directed Sales/B2B professional who brings demonstrated experience in sales, a sense of urgency, a drive for results, and who genuinely enjoys interacting with seniors.
The Business Development Manager’s primary responsibility will be to drive qualified move-in referrals for a portfolio of properties by building a network of community influencers, increasing participation at regional events, and establishing community outreach opportunities with corporate markets. A dynamic and motivated individual who is able to deliver effective presentations to targeted groups, work independently, and also work within a team environment focused on customer service.
The Business Development Manager will be responsible for building and nurturing a referral network to support Chartwell properties in the greater Vancouver area including Langley, Surrey, Burnaby, Mission,and North Vancouver.

**Key Activities**
- Create, retain and grow a portfolio of strategic networking partnerships
- Conduct business development activities with key referral sources to drive new business and achieve quotas of new initial contacts and permanent move-ins
- Develop and foster professional relationships with members of the local healthcare community, real estate community, and financial community
- Consistently build up the sales pipeline with qualified prospects from referrals
- Source, evaluate and implement strategic sponsorships and partnerships with key groups and organizations to promote brand awareness and achieve determined business outcomes
- Research companies and identify their key decision makers and alignment with Chartwell’s mission, vision and values
- Maintain existing referral relationships with community partners by providing support, information, education and guidance to increase number of referrals
- Maintain and document business development activities in the CRM (Yardi-Senior CRM)
- Participate and volunteer at local area events and provide information to the general public and community organizations
- Coordinate and deliver presentations to groups and organizations
- Integrate local Retirement Living Consultants (RLCs) into referral relationships
- Identify potential referral sources and educate, nurture and develop relationships in a defined market
- Identify and complete networking activities as per the regional business development plan; maintain and update the plan consistently to reflect activities; ensure adherence to allocated budget
- Actively participate in weekly management/leadership meetings to provide updates regarding networking activity, community events and other related information
- Practice our corporate values of R.E.S.P.E.C.T
- Other related duties, as assigned

**Qualifications**

**Experience**:

- A minimum of 3 years previous experience in business development and building community relationships in a results-driven environment
- Demonstrated history of success in outside sales with a focus on senior services or healthcare
- Established network of professional business development relationships in the Vancouver area highly preferred
- Proven ability to maintain highly effective referral relationships with a large number of professional sources
- Experience in senior housing highly preferred

**Education**:

- Post-secondary education in related field is considered an asset
- Professional sales training is considered an asset

Skills & Abilities:

- Excellent communication skills both verbal and written
- Solid organizational, planning, problem solving, follow through and detail skills
- Ability to multi-task, network and promote services
- Results focused in a pro-active busy environment
- Ability to plan, organize, and execute business development and community integration plans
- In-depth knowledge of the greater Vancouver area communities and surrounding areas
- Computer literate with knowledge of related software programs (e.g., Microsoft Office - Excel, Word

and Power Point, Google docs). Comfortable with CRM software (e.g., Yardi).
Special Requirements
- Must live within commuting distance to Vancouver
- Must possess flexibility to participate in evenings and weekend events and functions
- Valid provincial driver’s license required as is access to a vehicle
- Criminal Reference Check and Vulnerable Persons Check

Chartwell’s commitment to diversity and inclusivity is

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