Dispatcher/customer Service
6 months ago
**Customer Service Representative**
Truck It Personnel is looking for an experienced Dispatcher/Customer Service responsible for Dispatch Aggregate Tractor Trailers handling customer requests, answering questions, providing service support and so much more.
The position is based out of our Concord, ON office and works closely with our drivers and customers in the field.
Responsible for ensuring the highest customer service by dispatching tractor trailers to customer job sites, within the GTA, in a time-efficient manner.
**Key Responsibilities**:
- Handle all customers tractor trailer orders for job sites.
Construction experience;
- Liaise with personnel at all yard locations to schedule all in-bound trailer drop-offs and out-bound Waste Trailers.
- Dispatch Aggregate Tractor Trailers (and Brokers daily.
- Update all paperwork.
- Enter inventory daily.
- Ensure run sheets for Tractor Trailer Brokers are accurate.
- Assist with all phone calls/orders in Dispatch area.
- Work closely with the Logistics Manager and Account Representatives to ensure high levels of customer satisfaction.
**Schedule**: Monday - Friday - 6am to 4pm or 8am to 6pm
**Pay Rate**: $23.00 through $25.00 per hour
**Job Types**: Permanent, Full-time
**Salary**: $23.00-$25.00 per hour
Flexible Language Requirement:
- French not required
Schedule:
- 10 hour shift
- Day shift
- Monday to Friday
- Morning shift
Ability to commute/relocate:
- Concord, ON L4K 1J4: reliably commute or plan to relocate before starting work (required)
**Experience**:
- dispatching: 2 years (required)
- customer service: 2 years (required)
- construction: 1 year (required)
- aggregate: 1 year (required)
Work Location: In person
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