Property Claims Analyst

3 months ago

Calgary, Canada Intact Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are
- here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

**About the role**

We are looking for a **Property Claims Analyst **to join our claims **Strategy and Transformation** team in the West

As a **Property Claims Analyst**, **you will leverage your technical knowledge and adjusting experience to complete internal file reviews of property claims. Each month, you will provide analytics and share insights into results to stakeholders. Through a solid understanding of property claims file handling and month reviews you will identify key technical strengths and opportunities for the property business.

This role requires a minimum of 2 days per week working within one of the Intact offices.

**What you’ll do here**:

- Complete monthly claims file audits through the Internal File Review program, leakage alerts and any other reviews as required.
- Identify opportunities to streamline processes, coaching opportunities and challenge status quo through recommendations.
- Analyze and present information clearly and concisely to diverse audiences within the organization. To answer specific business questions, summarizing key issues and topics.
- Build and maintain strong working relationships with multiple teams within the claim’s organization. Work effectively with all levels of leadership.
- Facilitate working sessions with experts from different fields and levels of leadership.
- Coach individuals and teams to technical property claims handling aspects in both structured as well as ad-hoc environment.
- Participate in the development of business practices and tools, as well as department initiatives.
- Provide support to the Property teams where necessary.

**What you bring to the table**:

- 5+ years of claims adjusting experience personal and commercial property, with a focus on commercial property.
- Experience with additional lines of business considered an asset.
- Experience in quality assurance considered an asset.
- CIP completed or in progress (preferred).
- Excellent written and verbal communication skills with the ability to effectively present information, influence decisions and coach others.
- Excellent analytical skills and high attention to detail.
- Strategic thinker with the ability to drive results and influence stakeholders.
- Superior problem solving and persuasion skills.
- Forward thinking, with an innovative mindset.
- Working knowledge of claims system and Microsoft office programs (Excel, PowerPoint, Word).
- Self-driven and highly organized with the ability to prioritize work and exercise independent thinking.
- Ability to quickly pivot and adapt in an ever-evolving business.
- Post-secondary education preferred.

LI-Hybrid

**What we offer**

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

**We are an equal opportunity employer**

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

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