Inside Property Claims Adjuster

6 months ago

Calgary, Canada Intact Full time

Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés.

Intégrez un milieu où vous disposerez des ressources nécessaires pour apprendre et évoluer, en plus d’être valorisés pour qui vous êtes : chez Intact, la diversité est une force. Vous pouvez compter sur nous pour vous aider à atteindre vos objectifs avec des outils, des possibilités et de la flexibilité. C’est notre promesse aux employés.

Notre formule hybride permet de maintenir un équilibre entre le télétravail et les avantages des interactions en personne.

Poursuivez votre lecture pour découvrir comment vous pouvez façonner l’avenir, réussir en équipe et évoluer avec nous.

**À propos du poste***

We're looking for an** Inside Property Claims Adjuster** to join our growing team in the West

As an **Inside Property Claims Adjuster** you will work with customers who have experienced a personal property loss, helping them through the claims process. Demonstrating empathy, care, strong listening skills, and organization effectiveness, you will guide the customer through the process to get them back on track quickly and efficiently.

Why claims? The work our adjusters do is meaningful and matters to every individual and family we support though the claims process. One of our adjusters who was in Atlantic Canada supporting customers through Hurricane Fiona said it best" "_Some people wonder why we do what we do, but when a moment like this comes along you see the difference we can make in someone's life."_

**What you'll do here**:

- Analyze information gathered, interpret insurance policy wordings, determine coverage and assess damage
- Develop an action plan to ensure all aspects of the claim are addressed
- Manage all financial components for the claim, including setting reserves and ensuring prompt and equitable settlements in line with Intact's policies and standards
- Provide clear and concise information and direction to vendors
- Work with experts including appraisers, engineers, and others to help drive progress throughout the claim
- Provide a superior quality of customer service to external and internal customers, and answer queries relating to the claims process
- Keep up to date on Intact's insurance products, appraisal and investigation techniques and services

**What you bring to the table**:

- Minimum 1 year Auto or Property claims adjusting experience is required
- Xactanalysis experience is an asset
- Basic construction knowledge is an asset
- Adaptable and agile in a rapidly evolving business
- Demonstrates a passion for customer service with strong written and verbal communication skills
- Self motivated and capable of working in a fast paced environment
- A forward thinker who is able to foster new ideas
- Superior organizational skills and results-driven
- Demonstrated negotiation and conflict management skills
- Ability to learn and work effectively in a hybrid environment

LI-CB1

**Ce que nous offrons***

En travaillant chez nous, vous aurez tous les outils pour donner le meilleur de vous-même chaque jour. Voici ce à quoi vous pouvez vous attendre en devenant un membre permanent de notre équipe:

- Un régime complet d’avantages financiers qui reconnaît vos succès
- Un régime d’achat d’actions des employés parmi les meilleurs de l’industrie, avec une cotisation de contrepartie correspondant à 50 % des actions nettes achetées
- Un régime de retraite et d’avantages sociaux flexible et complet, et un service de soins de santé virtuels
- Des aménagements de travail flexibles
- La possibilité d'acheter jusqu'à cinq jours de congé supplémentaires chaque année
- Un compte de dépenses mieux-être pour favoriser un mode de vie sain et actif
- Un accès à des outils et à des ressources qui vous aident à rester en santé physiquement et mentalement, à accueillir le changement et à communiquer avec vos collègues
- Un écosystème d’apprentissage dynamique en milieu de travail, offrant des parcours d’apprentissage, du contenu interactif en ligne et des programmes inspirants
- Des réseaux inclusifs dirigés par des employés pour informer, inspirer, faire entendre, établir des relations et offrir des occasions de perfectionnement
- Des dirigeants et des collègues inspirants qui vous soutiennent et contribuent à votre développement
- Un programme d’action communautaire, car ce qui vous tient à cœur fait partie de ce qui vous rend unique et la façon dont vous redonner à la collectivité doit l'être tout autant

**Égalité d'accès à l'emploi***

Chez Intact, nous valorisons la diversité et créons un milieu de travail inclusif et accessible où tous se sentent appréciés, respectés et écoutés.

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