Pa Level 8
6 months ago
**RESPONSIBILITIES**:
- Support deployment and configuration of library hardware and networking:
- Deploy/configure/maintain/monitor locally hosted and virtual server environments
- Configure and monitor file and tape backup systems (eg. Veeam)
- Configure and monitor database servers
- Utilize automated monitoring and deployment tools (eg. Nagios, Ansible)
- Create/maintain VHosts and Domains
- Create/maintain SSL certificates for existing and new sites/domains
- Support deployment and configuration of Library systems and software:
- Integrated Library System (eg. Evergreen ILS)
- E-resource access and authentication system (eg. EZproxy)
- Content management systems (eg. Drupal, Wordpress)
- Repository Systems (eg. Islandora)
- Interlibrary Loan System (eg. Relais)
- Databases (eg. MySQL, Postgres)
- Respond to staff support needs
- Liaise with ITSS staff on security, network, and support issues as they arise
- Work with contractor(s) supporting the library’s computing infrastructure
- Liaise with vendors and contractors on support related issues
- Create and update local documentation
**Work Conditions**:
- Will require some off-hours work due to the nature of the systems that this role is responsible for
- Sitting for extended periods of time
- Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components
- Accessing server rooms on campus external to the library
**QUALIFICATIONS**:
- Bachelor degree in Computer Science, Business Information Technology, or equivalent combination of relevant education and experience
- At least 3-5 years’ relevant experience developing, implementing or managing IT systems in the context of organizations (e.g. ILS, digital repositories, content management systems, etc.)
- Demonstrated experience supporting Linux environments
- Experience configuring and using automated monitoring and deployment tools
- Experience configuring and using file backup solutions (eg. Veeam)
- Demonstrated experience managing hardware infrastructure (local servers and virtual)
- Experience with programming languages (e.g. Perl, Python, PHP, bash) and APIs
- Demonstrated project management skills and ability to work independently or in a team
- Excellent problem-solving, analytical and organizational skills
- Experience and a strong commitment to delivering outstanding user experience
- Strong written and verbal communication skills
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