People & Culture Manager

1 week ago

Toronto, Canada Covenant House Toronto Full time

**People and Culture Manager**

**Hybrid, Downtown Toronto**

**Full Time, Permanent**

**Level 9**

**Purpose of role**:
The People and Culture (HR) Manager is responsible for the organization-wide leadership of several Human Resource functions and programs for the full employment lifecycle. This position will manage and deliver programs including training and development, benefits, wellness initiatives, recruitment, compensation, labour relations, short-term and long-term case management, and performance management succession. They will also be responsible for working with frontline and Senior Management to develop the annual roadmap for Training and Development with support from the Director, People and Culture.

**Responsibilities**:

- Manage Benefits (Medical, Dental, RRSP, EFAP, Inkbot)
- WSIB Management full cycle
- Manage STD and LTD claims with third party and HR Business Partners
- Manage Organizational Polices and Procedure
- Ensuring policies and procedures are implemented and that there is appropriate communication between HR and payroll departments regarding any changes
- Develop and implement a variety of wellness initiatives to take care of the mental, physical and spiritual health of staff that are working: at home, off-site, in the office, in the frontline environment
- In partnership with the leaders from across the agency, create annual training roadmaps for the Agency
- Create and deliver innovative and engaging training as needed; both in person and online (utilizing advanced PowerPoint and interactive media tools)
- Co-ordinate the Agency’s annual training for UMAB, First Aid, and other mandated training
- Identifying and developing annual departmental goals and objectives for training in partnership with Senior Management; support the Associate Director preparing the annual budget and monitoring expenditure
- Oversight of training reporting and proactive reporting for Board and Management Reports
- Develop and implement a peer mentor program
- Develop and implement Supervisor and Manager Training Modules for online and in person delivery
- Create and maintain a learning resource center on our current staff portal, with an eventual transition to SharePoint
- Spearhead change management components of transitioning the HR Department to new technological systems and take a leadership position in process change and improvement through automation
- Other duties as required

**Qualifications and Experience**:

- Post-secondary degree in Human Resources Management. Certified Human Resources Professional (CHRP) designation preferred
- Past experience in a non-profit environment is preferred
- HRIS experience and implementation an asset
- Experience working in fast-paced working environment
- Excellent computer skills, including Microsoft Office, Microsoft Excel
- Demonstrate professionalism and good judgement with them ability to maintain a high level of confidentiality
- Established ability to develop and build relationships quickly and demonstrate a sense of urgency and commitment to provide the highest level of service possible
- Self-motivated, with strong communication skills, organizational, time management and team-based project experience
- Satisfactory current Vulnerable Sector Check and Criminal Records Check

**What we Offer**:

- Meaningful work.
- Competitive compensation.
- Benefits such as Health, Dental, Vision, Personal Days, Employee Assistance Program, Tuition Reimbursement and more.
- Employee perks which include discounts on gym membership, city bike rentals, auto & home insurance and more.

**About Covenant House Toronto**

Covenant House helps youth ignite their potential and reclaim their lives. As Canada’s largest agency serving youth who are homeless, trafficked or at risk, we offer the widest range of services to hundreds of young people every day.

More than a place to stay, we provide life-changing care with unconditional love and respect. We meet youth’s immediate needs and then we work together to achieve their future goals. We offer 24/7 crisis shelter transitional housing options on-site and, in the community, health and well-being support, training and skill development, and ongoing care once youth move into the community.

For over 40 years, Covenant House has been dedicated to its mission of serving youth on the street and to protect and safeguard all youth with absolute respect and unconditional love. Since 1982, Covenant House has supported more than 100,000 young people.

At Covenant House Toronto we believe in a workplace culture of inclusion that is welcoming, respectful and safe for all staff. It is critical to Covenant House Toronto success to eliminate barriers and promote the inclusion of equity groups. Equity groups have been, and continue to be, underrepresented and marginalized in the workforce, leadership roles, and in some specific occupations. Equity groups include but may not be limited to Indigenous persons, racialized people, gender

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