Pt Shipping Desk Agent

3 days ago

Ottawa, Canada Ceratec Full time

Accompagné d’une équipe dynamique et dévouée, notre nouvel agent assurera un service à la clientèle courtois et professionnel tout en démontrant une attitude positive au travail. Étant un excellent collaborateur, cette personne positionne le client au cœur de ses priorités et aligne ses actions en concordance avec les commis d’entrepôt à l’expédition, les représentants des ventes, les agents du centre d’appel ainsi que l’équipe de la salle de montre. Dans le but d’être efficace, un bon agent démontre beaucoup de diplomatie dans ses interactions avec les autres, ajuste son discours en fonction des intervenants et est en mesure de bien organiser et gérer son temps et ses priorités.

**Responsabilités**:

- Accueillir et assurer un service courtois aux clients en ce qui a trait à leur commande, aux retours de marchandises et tout autre besoin ;
- Produire et préparer la documentation relative à l'expédition des commandes des clients ;
- Assurer la fluidité des échanges internes d’informations liées aux commandes des clients principalement entre le comptoir d’expédition et le département d’expédition de marchandises ;
- Assurer les communications avec nos clients, à travers des échanges professionnels (via téléphone, courriel et télécopie) ;
- Effectuer de la saisie de données et de la recherche d'information dans les différents systèmes informatiques ;
- Assurer une facturation juste et effectuer quotidiennement le balancement de la journée ;
- Produire et traiter différents rapports, ainsi qu’effectuer différentes tâches cléricales, selon les demandes de son supérieur.

**Exigences**:

- Diplôme d'études secondaires complété, un atout si vous avez fait des études collégiales ;
- Minimum de 1 an d'expérience en service à la clientèle, incluant des transactions monétaires avec les clients ;
- Posséder une connaissance de base des logiciels de la suite MS Office et de l’environnement Google ;
- Un atout important si vous êtes à l’aise avec un logiciel de gestion d’entrepôt (WMS).

**Conditions de l'emploi**:

- Maîtriser le français et l’anglais ;
- Temps partiel : être disponible du lundi au vendredi idéalement entre 10:00/ 10:30 AM to 14:00/14:30PM pour compléter 20 à 24 heures ;
- Stationnement gratuit et accès facile à notre succursale en autobus ;
- Et bien sûr, une équipe dynamique et une ambiance amicale

****

Accompanied by a dynamic and dedicated team, our new agent will provide courteous and professional customer service while demonstrating a positive work attitude. An excellent collaborator, this person puts the customer at the heart of his or her priorities and aligns his or her actions with the warehouse shipping clerks, sales representatives, call center agents and the showroom team. In order to be effective, a good agent demonstrates a high degree of diplomacy in his interactions with others, adjusts his speech according to the stakeholders and is able to organize and manage his time and priorities well.

**Responsibilities**:

- Greet and provide courteous service to customers regarding their orders, returns and any other needs ;
- Produce and prepare documentation related to the shipment of customer orders;
- Ensure the smooth internal exchange of information related to customer orders, mainly between the shipping counter and the shipping department;
- Perform data entry and information research in the various computer systems;
- Ensure accurate invoicing and perform daily balancing of the day;
- Produce and process various reports, as wellas perform various clerical tasks, as requested by his/her superior.

**Requirements**:

- Completed high school diploma, an asset if you have a college education;
- Minimum of 1 year experience in customer service, including monetary transactions with clients;
- Basic knowledge of MS Office software and Google environment;
- A strong asset if you are comfortable with warehouse management software (WMS).

**Terms and conditions of employment**:

- Fluency in French and English;
- Part time: be available from Monday to Friday ideally between 10:00/10:30 AM to 2:00/2:30 PM to complete 20 to 24 hours per week;
- Free parking and easy access to our branch by bus;
- And of course, a dynamic team and a friendly atmosphere

**Job Types**: Permanent, Part-time

**Salary**: $18.00 per hour

**Benefits**:

- Company events
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Work Location: One location

  • Shipping Desk Agent

    7 days ago

    Ottawa, Canada Ceratec Full time

    **Main responsibilities**: - Ensure the smooth internal exchange of information related to customer orders, mainly between the shipping counter and the shipping department; - Ensure accurate invoicing and perform daily balancing of the day; - Perform data entry and information research in the various computer systems; The Shipping Desk Agent will also be...

  • Shipping Desk Agent

    6 months ago

    Ottawa, Canada Ceratec Full time

    Accompagné d’une équipe dynamique et dévouée, notre nouvel agent assurera un service à la clientèle courtois et professionnel tout en démontrant une attitude positive au travail. Étant un excellent collaborateur, cette personne positionne le client au cœur de ses priorités et aligne ses actions en concordance avec les commis d’entrepôt à...

  • Ottawa - Agent(E) Comptoir/ Shipping Desk Agent

    7 months ago

    Ottawa, Canada Ceratec Full time

    Accompagné d’une équipe dynamique et dévouée, notre nouvel agent assurera un service à la clientèle courtois et professionnel tout en démontrant une attitude positive au travail. Étant un excellent collaborateur, cette personne positionne le client au cœur de ses priorités et aligne ses actions en concordance avec les commis d’entrepôt à...

  • Agent Au Comptoir D'expédition

    7 months ago

    Ottawa, Canada Ceratec Full time

    Accompagné d’une équipe dynamique et dévouée, notre nouvel agent assurera un service à la clientèle courtois et professionnel tout en démontrant une attitude positive au travail. Étant un excellent collaborateur, cette personne positionne le client au cœur de ses priorités et aligne ses actions en concordance avec les commis d’entrepôt à...

  • Agent Au Comptoir D'expédition

    7 months ago

    Ottawa, Canada Ceratec Full time

    Accompagné d’une équipe dynamique et dévouée, notre nouvel agent assurera un service à la clientèle courtois et professionnel tout en démontrant une attitude positive au travail. Étant un excellent collaborateur, cette personne positionne le client au cœur de ses priorités et aligne ses actions en concordance avec les commis d’entrepôt à...

  • Shipping Desk Agent

    3 days ago

    Ottawa, Canada Ceratec Full time

    Accompagné d’une équipe dynamique et dévouée, notre nouvel agent assurera un service à la clientèle courtois et professionnel tout en démontrant une attitude positive au travail. Étant un excellent collaborateur, cette personne positionne le client au cœur de ses priorités et aligne ses actions en concordance avec les commis d’entrepôt à...

  • Leasing Agent

    1 week ago

    Ottawa, Canada Grandview Consulting Full time

    PT Float Leasing Agent Grandview Consulting and Management Reports To The Float Leasing Agent will report to the Director of Operations with a dotted line to the CEO of Grandview. Job Overview Leasing units in new Multi-Residential Rentals, Active Adults Lifestyle Communities, and Retirement Homes to prospective tenants. Specifically, qualifying leads,...

  • Front Desk Agent

    2 months ago

    Ottawa, Canada Quality Inn & Suites Full time

    **Job Summary** **Duties** - Greet and welcome guests upon arrival, ensuring a positive first impression. - Manage check-in and check-out processes efficiently, handling reservations and guest inquiries. - Provide information about hotel services, local attractions, and amenities to enhance the guest experience. - Handle phone calls promptly with excellent...

  • Front Desk and Staff Assistant

    7 months ago

    Ottawa, Canada Jameel Lalji - Desjardins Insurance Agent Full time

    **Front Desk and Staff Assistant - Desjardins Agent Team Member**: **Jameel Insurance & Financial Services Limited, Desjardins Agent** **Location: 5923 Hazeldean Road, Stittsville, ON** Type: Full Time in office **_ Please ensure you provide a cover letter along with your resume_** **Position Overview**: **_ We are growing again and have a new role...

  • Front Desk Agent

    7 months ago

    Ottawa, Canada NYNY Hair Salon Full time

    Job Title: Front Desk Agent Job Summary: Join our dynamic team at NYNY Hair Salon, a leading provider in Hair Salon solutions dedicated to providing clients with high quality services in an outgoing atmosphere. We pride ourselves on delivering exceptional service and innovative products to our valued customers. **Position Overview**: We are seeking a...

  • Front Desk Agent

    7 days ago

    Ottawa, Canada Travelodge Ottawa East Full time

    Join our Team as a Front Desk Agent! Monday to Friday, 3pm - 11pm Starting Hourly Rate $17.22 Hourly Rate following 3 Month Probationary Period $19.56 Medical benefits provided after 6 months Duties and responsibilities include, but not limited to: - Greeting and registering guests (assigning rooms, issuing room keys or cards) as well as taking...

  • Front Desk Agent

    18 hours ago

    Ottawa, Canada Travelodge Ottawa East Full time

    Join our Team as a Front Desk Agent! Monday to Friday, 7am - 3pm Starting Hourly Rate $17.60 Hourly Rate following 3 Month Probationary Period $19.56 Medical benefits provided after 6 months Duties and responsibilities include, but not limited to: - Greeting and registering guests (assigning rooms, issuing room keys or cards) as well as taking...

  • Front Desk Agent

    7 months ago

    Ottawa, Canada Les Suites Hotel, Ottawa Full time

    **THE ROLE**: The Front Desk Agent position is generally responsible for representing the hotel to the guest throughout all stages of the guest’s stay, determining the guest’s reservation status and identifying their duration of stay. He or she will also process the guest’s method of payment, be customer-service oriented, and work closely with...

  • Front Desk Agent

    7 months ago

    Ottawa, Canada Les Suites Hotel, Ottawa Full time

    **THE ROLE**: The Front Desk Agent position is generally responsible for representing the hotel to the guest throughout all stages of the guest’s stay, determining the guest’s reservation status and identifying their duration of stay. He or she will also process the guest’s method of payment, be customer-service oriented, and work closely with...

  • Front Desk Agent

    6 months ago

    Ottawa, Canada Les Suites Hotel, Ottawa Full time

    **THE ROLE**: The Front Desk Agent position is generally responsible for representing the hotel to the guest throughout all stages of the guest’s stay, determining the guest’s reservation status and identifying their duration of stay. He or she will also process the guest’s method of payment, be customer-service oriented, and work closely with...

  • Part-time Front Desk Agent

    7 days ago

    Ottawa, Canada Les Suites Hotel, Ottawa Full time

    **THE ROLE**: The Front Desk Agent position is generally responsible for representing the hotel to the guest throughout all stages of the guest’s stay, determining the guest’s reservation status and identifying their duration of stay. He or she will also process the guest’s method of payment, be customer-service oriented, and work closely with...

  • Front Desk Agent

    2 weeks ago

    Ottawa, Canada Cartier Place Suite Hotel Full time

    We are currently seeking a full time Front Desk Agent for our family owned and operated Hotel. Responsibilities and requirements include: - Greeting, communicating and accommodating all hotel guests with the highest customer service standard;. Guest reservations;. Review and correct all hotel transactions;. Review and correct all guestroom rates and...

  • Night Auditor/front Desk Agent

    5 days ago

    Ottawa, Canada Holiday Inn Express & Suites Ottawa East Orleans Full time

    We are looking for high energy, friendly and professional front desk agents for our beautiful Holiday Inn Express property in Orleans. Are you... - Experienced in customer service and managing a variety of customer inquiries both on the phone and the front desk - Experience working in a hotel environment - Able to work in a busy atmosphere - A Problem...

  • Shipping and Receiving Technician

    3 days ago

    Ottawa, Canada DEW Engineering and Development Full time

    DEW Engineering and Development is a multi-divisional technology company that designs and manufactures innovative products for global clients. DEW provides a wide range of services and products to our military and commercial customers including: design, test and evaluation; prototyping and development; and manufacturing. DEW offers opportunities for growth,...

  • Front Desk Agent

    7 months ago

    Ottawa, Canada Concord Hospitality Enterprises Full time

    **Description**: **Front Desk Agent / Guest Services Specialist** We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring...