Building Damages Specialist

2 weeks ago

Winnipeg, Canada Red River Mutual Full time

**COMPANY PROFILE**:
Red River Mutual is a progressive insurance company with a focus on our customers and employees. We believe everyone has a right to feel safe and protected, and to know that someone is looking out for them. So, we treat our employees like family members - we’ll be honest with them, support them, offer a listening ear, admit when we’re wrong and be a positive force in their lives and in our communities.

**LOCATION**:Altona or Winnipeg, MB

**SCHEDULE**:Full-time
***

**REPORTS TO**:Claims Manager, Altona

**DIRECT REPORTS**:N/A

**PURPOSE OF POSITION**:
The Building Damages Specialist’s primary focus is to have expertise on removal and repair or replacement of damaged buildings that are insured by the company. The Building Damage Specialist is knowledgeable with the pricing of building remediation, repair and replacement and must have the ability to enforce RRM procedure and protocol on contractors.

**KEY RESPONSIBILITY AREAS**:

- Scoping Building Damage _
- Travel to loss sites with claims specialists, independent adjusters (IA's), contractors, and policyholders.
- Document the detailed scope of work for contractors to utilize for pricing/bidding.
- Mentor and teach claims specialists how to scope claims
- Confirm with policyholder that scope of work is complete and accurate
- Scope and approve additional repair or damage if it arises. Additions to scope can occur after the contractor has started the remediation work and additional damage is discovered.
- Large Loss Tendering _
- Prepare Tender documents for contractors to bid on for claims over 100K
- Distribute Tender package to contractors
- Assist claims specialist/independent adjuster with returned tender packages
- Review Estimates & Conduct Evaluations _
- Review and approve estimates from submitted to RRM by contractors
- Watch estimates for duplication of charges and services
- Watch estimates for charges for work unrelated to claim
- Review additions to estimates if they arise
- Provide claims specialist or IA with control evaluations of repair costs in rural areas or when a second estimate cannot be obtained.
- Provide homeowner pricing for building repairs when requested
- Provide Actual Cash Value (ACV) pricing for ACV policies
- Miscellaneous_
- Scope and list building code upgrades for claims specialist or IA.
- Collaborate with Environmental companies to develop scope of environmental remediation work.
- Tender environmental remediation work to companies who perform environmental abatement such as mold and asbestos remediation.
- Review tenders and award work
- Work with Environmentalist to determine safe air quality after remediation
- Assist Vendor Management Specialist in developing protocol for contractors to follow when working on claims
- Assist in developing fair pricing for contractors
- Assist with selecting preferred contractors
- Assist claims specialists and IA's with policyholder when warranty issues arise

**QUALIFICATION AND SKILLS:
- Institute of Inspection Cleaning and Restoration Certificate (IICRC) is required
- Technical training as a journeyman carpenter is considered an asset
- Minimum of high school diploma education is preferred
- Class 5 Drivers License is required (proof will be required upon presentation of offer)
- Ladder Safety and Fall Protection training required (provided by Company)
- Experience in Xactimate/Corelogic is considered an asset
- Building construction knowledge is preferred
- 5+ years' experience in building construction, engineering, environmental remediation, or other relevant industry is required.
- Strong decision making abilities
- Ability to analyze and navigate complex documentation
- Strong customer service skills, and ability to diffuse hostile situations
- Strong time management skills

We thank all applicants for their interest; however only those selected for an interview will be contacted.

***
**1-800-370-2888** (toll free).

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