Claim Specialist

3 weeks ago


Winnipeg, Canada Scootaround Inc Full time

**Claim Specialist**
Scootaround is looking for an
- **Airline Claim Specialist** to join our Airline Division Team in Winnipeg.

**What You Will Do**
As an Airline Claim Specialist, you will act as the first point of contact between our airline partners and their passengers. You will use your superior people skills and problem-solving abilities to assist airlines with their damaged mobility equipment claims. You will be responsible for effectively managing airline claims by responding to and finding solutions to inquiries and keeping client files current.

**What That Actually Involves**
- Prioritize airline and passenger inquiries in a timely and solution-oriented manner.
- Coordinate and follow up routinely with airlines, passengers, manufacturers, and vendors.
- Research appropriate vendors to provide timely solutions for claim resolution.
- Accurately obtain and document intake details.
- Accurately and professionally document the details of the claim in the notes.
- Prepare work and purchase orders, manage quotes, and follow up on invoices to complete the claim and ensure the supporting documents are uploaded.
- Work with the Airline Division Supervisor to ensure all inquiries from Quality Assurance are resolved in a timely manner.

**What You Will Need**
- Bilingual is an asset, French or Spanish.
- A minimum of three (3) years of customer service experience (call centre or insurance claims environment an asset).
- Excellent verbal and written communication skills, telephone manner and IT literacy.
- A minimum typing speed of 45 WPM
- The ability to maintain calm and professional manner when communicating with distressed passengers.
- Strong attention to detail and grammar to enter passenger and client data with accuracy.
- Exceptional organizational and time management skills.
- The ability to work in a fast-paced team environment.
- Creative approaches to solving complex problems.
- Flexibility and the ability to work all shifts including evenings, weekends, and statutory holidays.

**Additional Information**
- Excellent benefits package.
- Fun, flexible, team-oriented environment.
- Competitive salary.Hybrid, 2 days in office, 3 at home.
- Must have reliable internet speed of 5Mbps for download and minimum for upload to work at home.

**Who We Are**
Scootaround is North America’s leading mobility enhancement company. We rent, repair and service scooters, wheelchairs, walkers, oxygen, and all other types of personal mobility equipment in over 2,500 locations across North America and recently moved to directly selling mobility equipment through our online store and call centre. Since 1997, Scootaround has been a proven innovator in developing solutions for travelers requiring personal mobility equipment. Today, Scootaround is the only company in the world uniquely positioned to accommodate a growing demographic utilizing these services worldwide.

If you thrive on helping people, think about choosing a rewarding career where you will have the opportunity to connect with people in challenging situations.


  • Claim Specialist

    1 month ago


    Winnipeg, Canada Scootaround Inc Full time

    **Claim Specialist** - Scootaround is looking for an - **Airline Claim Specialist** to join our Airline Division Team in Winnipeg.**What You Will Do** - As an Airline Claim Specialist, you will act as the first point of contact between our airline partners and their passengers. You will use your superior people skills and problem-solving abilities to assist...

  • Claim Specialist

    4 weeks ago


    Winnipeg, Canada Scootaround Inc Full time

    **Claim Specialist** Scootaround is looking for an - **Airline Claim Specialist** to join our Airline Division Team in Winnipeg. **What You Will Do** As an Airline Claim Specialist, you will act as the first point of contact between our airline partners and their passengers. You will use your superior people skills and problem-solving abilities to assist...


  • Winnipeg, Canada People Corporation Full time

    We are seeking a Claims Adjudication Specialist to join our team in Winnipeg, MB. This is an exciting time to join People Corporation. Our high level of acquisition activity and our consistent organic growth continue to define and further enhance our benefits, pension, and HR products and services and how they are delivered to our clients. As a key member...


  • Winnipeg, Canada Canada Life Assurance Company Full time

    Claims Review Specialist **Description: - Permanent Full Time- We are looking for a Claims Review Specialist!- Reporting to the Supervisor, Claims Review the Claims Review Specialist is a key member of the Audit and Claim Verification team responsible for completing claim audit processes for a key Canada Life client. The main function of a Claims Review...


  • Winnipeg, Canada Scootaround Inc Full time

    **Bilingual Claim Specialist** - Scootaround is looking for an **Bilingual **Airline Claim Specialist** to join our Airline Division Team in Winnipeg. **What You Will Do** - As an Airline Claim Specialist, you will act as the first point of contact between our airline partners and their passengers. You will use your superior people skills and...


  • Winnipeg, Manitoba, Canada Scootaround Inc Full time

    Claim Specialist Scootaround is looking for an Bilingual Airline Claim Specialist to join our Airline Division Team in Winnipeg. What You Will DoAs an Airline Claim Specialist, you will act as the first point of contact between our airline partners and their passengers. You will use your superior people skills and problem-solving abilities to assist airlines...


  • Winnipeg, Canada Scootaround Inc Full time

    Claim Specialist Scootaround is looking for an Bilingual Airline Claim Specialist to join our Airline Division Team in Winnipeg. What You Will DoAs an Airline Claim Specialist, you will act as the first point of contact between our airline partners and their passengers. You will use your superior people skills and problem-solving abilities to assist airlines...


  • Winnipeg, Canada Scootaround Inc. Full time

    Scootaround  powered by  WHILL is looking for an Bilingual Airline Claim Specialist to join our Airline Division Team in Winnipeg.  What You Will Do As an Airline Claim Specialist, you will act as the first point of contact between our airline partners and their passengers. You will use your superior people skills and problem-solving abilities to...


  • Winnipeg, Canada Scootaround Inc. Full time

    Scootaround  powered by  WHILL is looking for an Bilingual Airline Claim Specialist to join our Airline Division Team in Winnipeg.  What You Will Do As an Airline Claim Specialist, you will act as the first point of contact between our airline partners and their passengers. You will use your superior people skills and problem-solving abilities to...


  • Winnipeg, Canada Scootaround Inc. Full time

    Scootaround  powered by  WHILL is looking for an Bilingual Airline Claim Specialist to join our Airline Division Team in Winnipeg.  What You Will Do As an Airline Claim Specialist, you will act as the first point of contact between our airline partners and their passengers. You will use your superior people skills and problem-solving abilities to...

  • Claims Specialist LB

    2 weeks ago


    Winnipeg, Canada Canada Life Full time

    Permanent Full Time We are looking for a Claims Specialist. Are you looking to make a difference? To use your analytical ability to make decisions? As a member of the Living Benefit Claims department, you will be responsible for adjudicating individual disability and critical illness claims with the goal of accepting all payable claims in accordance with...

  • Claims Specialist LB

    2 weeks ago


    Winnipeg, Canada Canada Life Full time

    Permanent Full Time We are looking for a Claims Specialist. Are you looking to make a difference? To use your analytical ability to make decisions? As a member of the Living Benefit Claims department, you will be responsible for adjudicating individual disability and critical illness claims with the goal of accepting all payable claims in accordance with...

  • Claims Specialist LB

    2 weeks ago


    Winnipeg, Canada Canada Life Full time

    Permanent Full Time We are looking for a Claims Specialist. Are you looking to make a difference? To use your analytical ability to make decisions? As a member of the Living Benefit Claims department, you will be responsible for adjudicating individual disability and critical illness claims with the goal of accepting all payable claims in accordance with...

  • Claims Specialist

    1 week ago


    Winnipeg, Canada HEB Manitoba Full time

    **Claims Specialist (**14 month term) **Help us serve 89,000 of Manitoba’s healthcare professionals. We are HEB Manitoba, one of the largest pension and benefit plans in the province.** At HEB Manitoba, our Disability & Rehabilitation (D&R) department takes a supportive and proactive approach to providing industry-leading service to our members. We are...

  • Claims Specialist

    1 month ago


    Winnipeg, Canada HEB Manitoba Full time

    **Claims Specialist (**14 month term) **Help us serve 89,000 of Manitoba’s healthcare professionals. We are HEB Manitoba, one of the largest pension and benefit plans in the province.** At HEB Manitoba, our Disability & Rehabilitation (D&R) department takes a supportive and proactive approach to providing industry-leading service to our members. We are...


  • Winnipeg, Canada Red River Mutual Full time

    **COMPANY PROFILE**: Red River Mutual is a progressive insurance company with a focus on our customers and employees. We believe everyone has a right to feel safe and protected, and to know that someone is looking out for them. So, we treat our employees like family members - we’ll be honest with them, support them, offer a listening ear, admit when...


  • Winnipeg, Canada Johnston Group Full time

    **Johnston Group** provides employee benefit solutions to over 30,000 companies, ranging from one employee to thousands across various product lines, including Chambers of Commerce Group Insurance Plan, Canada’s #1 employee benefits plan for small businesses. JG is a platinum member of _Canada’s Best Managed Companies_ and was named one of _Manitoba’s...


  • Winnipeg, Canada Manitoba Public Insurance Full time

    Overview: Reporting to the Manager, Operations Compliance and Analytics, the Operations Analytics Specialist is responsible for the development, implementation, and maintenance of reporting designed to monitor and control physical damage claims costs. This position is the key liaison with senior business leaders, including the Chief Risk Officer and Chief...


  • Winnipeg, Canada Canada Life Assurance Company Full time

    **Job Description**: The Drug Claims Management team is looking for an experienced and passionate Drug Specialist with experience in drugs claims payment. The Drug Specialist is responsible for a variety of tasks including handling inquires on complex drug claims, managing numerous processes related to the drug benefit, reporting, and communicating with...


  • Winnipeg, Canada Manitoba Metis Federation Full time

    POSTING # 24-10-002 NATIONAL OCCUPATION CODE 11200 POSITION TYPE FULL-TIME Reporting to the Director of Human Resources, the Disability Management Specialist is responsible for overseeing and administering disability and WCB claims and leaves of absences by communicating with the appropriate parties. Job Duties/Competencies: Administer and...