Counter Sales Representative
3 weeks ago
Since launching in 2009, Independent Mechanical Supply (IMS) has become GTA contractors’ preferred distributor of plumbing, hydronics, and PVF products. We’re proud to have one of the largest product selections in the industry. Our customers love both our selection and working with our team.
The Counter Sales Representative is responsible for taking care of customer requests (i.e. product information, quotation request, order entry, customer and vendor returns) that come in directly or indirectly from customers or through the Outside Sales Representatives. Individuals will interact directly with customers providing excellent customer service while interpreting customer requests and handling requests accordingly.
**Core Responsibilities**:
- Customer returns
- Order Entry
- Contacting vendors for pricing, stock checks, RMAs
- Order Picking
- Accurately enter customer requests for quote/orders/customer returns into IMS’s ERP system as requested by customer and management;
- Providing accurate information to customers and troubleshoot when required;
- Providing customers with a positive experience delivering the best possible service with complete solution alternatives that includes involving peers and specialists to meet customer expectations;
- Working cooperatively with Inside Sales peers and with other individuals and departments within the Company;
- Developing relationships with vendors that will create favourable business conditions (greater margin and accurate delivery dates) for Independent Mechanical Supply;
- Developing relationships with customers that positions Independent Mechanical Supply as their first choice for purchasing material;
- Coordinating customer returns with the customer and our vendors to minimize the negative impact to the customer and vendor while maximizing profitably for Independent Mechanical Supply;
- Working with other departments (Heating/Project Quotations/Order Desk/Warehouse) to ensure customers’ orders/quotes are timely completed to our best ability and accuracy;
- Participate and support all Inside Sales promotions;
- Following up on customer orders and helping to maintain and update the “Open Order Report”
- Maintaining a professional, respectful and collaborative attitude towards customers and co-workers
- Participate in educational opportunities within the requirements of the position
- Complete all assigned duties from the “Daily Counter Checklist”
**Secondary/Less Frequent Responsibilities**:
- Accuratly and efficient detailing and receiving of inbound material, re-stocking, and putting away of material
- Stock Put Away (Counter Returns/Received Counter Po’s)
- Loading and unloading delivery and courier vehicles (as required)
- Work with the supervisor team to ensure great communications, collaboration, and smooth responsibility hand-offs from one functional group to the other, (i.e., shipping, receiving, and counter Sales.
- Use of a forklift when required
- Pipe fabrication such as cutting, threading, and/or grooving
- Pick outgoing orders in an accurate and timely manner
- Identify inventory discrepancies and facilitate investigation
- Assist Warehouse with other tasks when required
- Work closely with members of the Outside Sales Team
Other
- Other duties as assigned
Mandatory Requirements
- Years of Industry Experience (plumbing and heating product knowledge): 2+
- Education: High School diploma
- Able to enter orders on the computer proficiently
- Able to communicate with customers professionally and effectively both in writing and verbally
- Excellent customer service skills
- Ability to manage multiple priorities in a deadline driven fast paced environment
- Able to be highly organized, efficient, and to pay attention to detail
- Ability to work one half Saturday a month
Nice to Have
- Basic Excel, AS400 experience
IMS is a mid-sized company with a small-company feel. We’re professional, but relaxed, and strive to maintain an open work environment with an accessible senior leadership team. We also value giving our people opportunities to advance. If you’re interested in learning and growing, this is the place for you. Independent Mechanical Supply is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Please let us know if you require accommodation at any stage of the hiring process.
Upon completing three months, you will gain access to a comprehensive range of benefits provided by IMS, including extended health care, dental care, disability insurance, life insurance and access to an employee assistance program.
-
Counter Sales Representative
3 weeks ago
Oakville, Canada Robertson Electric Wholesale Full timeRobertson Electric is currently looking for a **Counter Sales Associate** to support our Oakville Branch! **About Us** **Scope of the position** The Counter staff is responsible for looking after all customers that come in, entering orders, and picking customers' orders. They must possess strong electrical knowledge and product information. **A few...
-
Counter Sales Representative
4 weeks ago
Oakville, Canada Robertson Electric Wholesale Full timeRobertson Electric is currently looking for a **Counter Sales Associate** to support our Oakville Branch! **About Us** **Scope of the position** The Counter staff is responsible for looking after all customers that come in, entering orders, and picking customers' orders. They must possess strong electrical knowledge and product information. **A few...
-
Retail Sales Representatives Part Time
4 weeks ago
Oakville, Canada Impact Sales Full time**Job Description: Territory Sales Representative** **Oakville/Burlington/Milton Areas** **Title**: Sales Representative - Part Time (must have own car) **Job Objective**: Responsible for all merchandising and sales activities within the territory. Also promotes products, sells & secures orders when needed, from existing and prospective customers, through...
-
Counter and Warehouse Support Representative
4 weeks ago
Oakville, Canada Independent Mechanical Supply Inc. Full timeSince launching in 2009, Independent Mechanical Supply (IMS) has become GTA contractors’ preferred distributor of plumbing, hydronics, and PVF products. We’re proud to have one of the largest product selections in the industry. Our customers love both our selection and working with our team. The Counter and Warehouse Support Representative is...
-
Architectural Sales Representative
1 month ago
Oakville, Canada HNR Solutions Inc Full timeJob Overview: We are seeking a motivated and results-driven Sales Representative to join our team. As a Sales Representative, you will be responsible for generating leads, building relationships with potential customers, and closing sales. This is an exciting opportunity to contribute to the growth of our company while earning a competitive salary and...
-
Technical Sales Representative
4 weeks ago
Oakville, Canada THE ECONO-RACK GROUP 2015 INC. Full time**Job Summary**: Reporting to the Director National Sales, the Technical Sales Representative is responsible to achieve sales targets by identifying and satisfying customer requirements through innovative Konstant products and solutions. Technical Sales Representatives are the first line of contact with all new and existing customers, with the objective of...
-
Sales Development Representative
1 month ago
Oakville, Canada ATG Pharma Inc Full timeThe Sales Development Representative is accountable and responsible for selling products, parts and/or services through the achievement of opportunity-based sales quotas. The Sales Development Representative will leverage exceptional telephone sales and communications skills. This individual will generate the creation of sale leads, initiation of prospect...
-
Inside Sales Representative
1 month ago
Oakville, Canada autologiQ Full timeautologiQ provides auto repair financing for vehicle owners across Canada. Through our partnerships with auto shops, we help people extend the useful life of their vehicle in an affordable way. Our program is used by all the major brands in the auto and tire industry. We are currently looking for an inside sales representative to provide an exceptional...
-
Telus Sales Representative
5 days ago
Oakville, Canada Aventas Full time**Aventas** is on the hunt for motivated sales representatives to join our growing team! We are Canada's **FASTEST **growing sales and marketing organization with 6 locations and over 140 sales reps. In 2023 we were able to help our client Telus acquire over **150,000** customers through face-to-face interactions. We view our business as an...
-
Automotive Sales Representative
4 weeks ago
Oakville, Canada Twin Oaks Auto Full timeSales Representative **Duties**: Your duties will be selling cars and general help with daily operations. Prior sales with omvic license is preferred, but not required if willing to learn. Clean drivers license is required however. Background checks will be done. **Salary**: $31,000.00-$116,742.52 per year Schedule: - Monday to Friday - Weekends as...
-
Full Time Sales Representative
1 month ago
Oakville, Canada Aventas Full time**Aventas** is on the hunt for motivated sales representatives to join our growing team! We are Canada's **FASTEST **growing sales and marketing organization with 6 locations and over 140 sales reps. In 2023 we were able to help our client Telus acquire over **150,000** customers through face-to-face interactions. We view our business as an...
-
Solar Sales Representative
1 month ago
Oakville, Canada MySolar Full timeMySolar is one of the fastest growing new solar companies in Canada. Our ownership and management team has been working with hundreds of thousands of Canadian homeowners to save on bills and reduce carbon emissions for well over a decade. The single greatest way to achieve your energy independence and reduce harmful emissions is through harnessing solar...
-
Oakville, Canada Uwmississauga Full timeWe are currently seeking a Customer Service And Sales Support Representative for our company’s rapidly expanding marketing and advertising team. Local start-ups and national brands alike call on UW Mississauga to launch new products and services, acquire new customers, and help with existing customer retention through their innovative marketing and...
-
Sales Representative ONTARIO- Pharma
1 month ago
Oakville, Canada EightSix Network Inc Full timeXediton is a specialty pharmaceutical company with a focus on meeting the needs of patients, physicians, and partners. We are committed to developing, partnering, and making available new and established medicines to promote the health of Canadians. We are located in Oakville, Ontario. For more information, please visit www.xediton.com To apply, please ...
-
Sales Representative ONTARIO- Pharma
4 weeks ago
Oakville, Canada EightSix Network Inc Full timeXediton is a specialty pharmaceutical company with a focus on meeting the needs of patients, physicians, and partners. We are committed to developing, partnering, and making available new and established medicines to promote the health of Canadians. We are located in Oakville, Ontario. For more information, please visit www.xediton.com To apply, please ...
-
Sales Representative ONTARIO- Pharma
4 weeks ago
Oakville, Canada EightSix Network Inc Full timeXediton is a specialty pharmaceutical company with a focus on meeting the needs of patients, physicians, and partners. We are committed to developing, partnering, and making available new and established medicines to promote the health of Canadians. We are located in Oakville, Ontario. For more information, please visit www.xediton.com To apply, please ...
-
Sales Representative ONTARIO- Pharma
4 weeks ago
Oakville, Canada Xediton Pharmaceuticals Inc Full timeCompany Description:Xediton is a specialty pharmaceutical company with a focus on meeting the needs of patients, physicians, and partners. We are committed to developing, partnering, and making available new and established medicines to promote the health of Canadians. We are located in Oakville, Ontario. For more information, please visit...
-
Sales Representative ONTARIO- Pharma
4 weeks ago
Oakville, Canada Xediton Pharmaceuticals Inc Full timeCompany Description:Xediton is a specialty pharmaceutical company with a focus on meeting the needs of patients, physicians, and partners. We are committed to developing, partnering, and making available new and established medicines to promote the health of Canadians. We are located in Oakville, Ontario. For more information, please visit...
-
Sales Representative ONTARIO- Pharma
4 weeks ago
Oakville, Canada Xediton Pharmaceuticals Inc Full timeCompany Description: Xediton is a specialty pharmaceutical company with a focus on meeting the needs of patients, physicians, and partners. We are committed to developing, partnering, and making available new and established medicines to promote the health of Canadians. We are located in Oakville, Ontario. For more information, please visit To apply,...
-
Outside Sales Representative Gta
6 days ago
Oakville, Canada Maxxmar Window Fashions Full time**Territory Sales Representative** - **GTA including Etobicoke-Mississauga-Oakville-Niagara Region-St.Catherines.** Our well positioned, rapidly growing manufacturing company requires a sales professional experienced within the home improvement market. Sales Representative Job Responsibilities: - Plans and organizes a monthly schedule to call on existing...
