Temporary Administrative Support Clerk

5 months ago

Scarborough, Canada Toronto Zoo Full time

**Branch: Health & Safety Services**
**Duration: 1-3 months based on operational needs**
**Hours of Work: 40 hours per week**
**Number of Positions Open: 1**

Looking for a career with a dynamic organization that is committed to protecting wildlife? We are interested in dedicated individuals who are positive, enthusiastic, and passionate about connecting people, animals, and conservation science to fight extinction. Your Toronto Zoo makes animal well-being a priority in all operations and shows respect for all wildlife.

**Basic Function**: The Administrative Support Clerk is responsible for providing administrative support to the Health & Safety Services Branch. The role includes security and reception duties for the Administrative - Support Centre, back-up communications support to the Control Office, secretarial function to the Health & Safety Committee and assistance to visitors entering the Zoo Operations Complex. This position will assist and provide support in implementing the Strategic Plan.

**Responsibilities**:

- Provides administrative support duties within the Security & Safety Branch as directed by the Manager/designate.
- Maintains confidential files on security and safety matters and internal investigations.
- Develops, using Branch reports, monthly, semi-annual, and year end reports.
- Answers telephone enquiries from staff and public in a courteous and efficient manner.
- Screens removal of Zoo property from the Administrative Support Centre and reports any violations to the Manager.
- Performs as Gate Keeper for guests and staff entering the Zoo.
- Receives visitors to the Zoo Operations Complex and refers them to the appropriate office.
- Provides support to the Safe Driving Program such as checking abstracts and declarations, proctoring exams for driving and marking of exams, setting up in-vehicle assessments, typing up of VOP etc.
- Maintains access control system and prevents unauthorized access and soliciting.
- Issues and controls distribution of sensitive keys.
- Handles lost and found enquiries and follow-up.
- Acts as Secretary to the Joint Health & Safety Committee as directed.
- Compiles information for Health & Safety status report and Guest Safety report for submission to the Board of Management.
- Assists in emergency situations as directed by Branch Manager or designate.
- Provides back-up overflow communications for the site Control Office as required.
- Provides relief to the Communications Officer as directed.
- Prepares written reports on any significant incidents that occur during the shift.
- Ensures the Zoo’s Core Competency Framework for your position is anchored and integrated into daily behaviours, goals and objectives.

**Qualifications**:

- Must have 1-year post-secondary education or equivalent amount of training and related experience.
- Must have 1-3 years of work experience in office administration.
- Must be knowledgeable in the use of computerized programs and systems, including Microsoft Office 365.
- Well-developed interpersonal skills, along with strong communications skills
- Must have a working knowledge of the Ontario Occupational Health & Safety Act and WHMIS legislation.
- Must be able to work weekends and holidays.
- Must be able to deal with staff and public in a courteous, efficient manner.
- Capable of meeting the physical demands of the position.
- The Toronto Zoo values the importance of inclusive recruitment practices and strives to create a workplace that reflects and celebrates the rich diversity of our city. Please let us know if you require specific accommodations to be in place before you begin the interview process. _

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**Job Type**: Permanent

Work Location: In person

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