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Sales Audit Representative

6 months ago

Vancouver, Canada MEC Mountain Equipment Company Full time

**THE OPPORTUNITY**

At MEC, we believe the transformative power of the outdoors makes us better humans and drives us to do good for the planet. We are here to inspire and support everyone in getting active outside, matching people with gear and advice that instills confidence. We offer more than products; we offer passion for the outdoors. We play with purpose

Our business model is dependent on impassioned and well-trained outdoor enthusiasts and as such we look for individuals who live our purpose and fit with MEC ethos and lifestyle. If you are that person, we’d love to connect with you. Join us

Inclusivity at MEC

MEC is an equal opportunity employer and committed to building an inclusive community of staffers. We’re proud to work with our people to create a diverse workplace, where everyone feels like they belong and has the opportunity to be successful. We welcome of all applicants to join our diverse team. Tell us what you need during the hiring process, and we’ll do our best to accommodate you.

**THE ROLE**

The Sales Audit Representative is responsible for daily auditing of store and eCommerce transactions, reviewing any errors and making corrections. Also responsible for the verification of electronic payment types: Cash, credit cards, gift cards and other payment types. Responsible for succinct communication with stores and all related internal departments to help maintain a high level of customer care.

The Sales Audit Representative is expected to be highly organized and detail oriented, persevering, assertive, enthusiastic, and approachable. The individual must be able to manage and prioritize multiple tasks simultaneously in a fast-paced work environment.

**Responsibilities and Duties**
- Reconcile daily cash and balancing to sales reported, including reviewing GL sales postings, store floats, and third party reports from credit cards, gift cards, Paypal, Klarna, HBC Marketplace
- Ensuring any sales audit discrepancies are investigated, reported, resolved and procedures are improved upon
- Manage dropped, denied, chargeback recovery, and other erred transactions and manually charge or refund members accordingly to maintain accurate books and records
- Auditing store float counts, store deposits, petty cash, offline GC counts, tax exemptions, and non-merch sku payments
- Act as a key liaison between retail stores, eCommerce, and finance to ensure established policy and procedures around cash control and sales receipt are being followed
- Managing gift card activations for external and internal promotions, gift cards on hold and mis-issued gift cards
- Address sales audit inbox for any internal or member inquiries/issues around sales and collection
- Assisting with system upgrades and transaction testing, including taking initiative in creating efficient processes
- Assisting with treasury set-up for new store locations and other ad hoc treasury related tasks
- Ensure proper filing of sales audit support documents as required by CRA and privacy law
- Assist with internal and external audits and external party examination requirements related to sales

**THE QUALIFICATIONS**
- Post-secondary education; degree in Business, Finance or Economics is required
- Knowledge of any ERP system
- Strong knowledge of Microsoft Excel
- A team player who gets results by collaboratively working with people as a problem solver and decisive decision maker
- Excellent verbal and written communication skills; strong analytical and problem solving skills
- Self-motivated, deadline orientated with strong organizational skills
- Ability to work independently, work with others and contribute to a team environment

**THE PERKS**
- Work-life flexibility
- Hybrid work environment
- Generous annual vacation allotment
- Paid Care time (Wellness/sick)
- Maternity and Parental leave top-up
- Staff Discount and amazing deals straight from vendors
- Free staff gear rental program
- Access to a learning platform and educational assistance support
- Career development opportunities
- Field experience days, team away days and much, much more

At our Home Office located in Vancouver, you’ll also love:

- Show up as you are—Athleisure wear
- An open office layout
- choose where you sit.
- Well stocked kitchens filled with premium coffees and teas (and ALL the milks)
- Onsite fitness equipment, change rooms with showers and bike storage