Service Writer

1 month ago


Red Deer, Canada NationaLease Full time

Calmont is Canada's one stop shop for transportation solutions. We are proudly based in Edmonton with branches throughout Alberta, Saskatchewan, Manitoba and Ontario. We provide products ranging from all Bobcat Equipment to Volvo Heavy Duty Class 8 Trucks.

If you are looking for a rental, lease or to own, Calmont provides full sales and service for your needs.

We offer employees a great compensation package with excellent individual and family benefits. If you’re interested in being part of a passionate team with opportunity to kick start your career, send us your resume We would like to thank all applicants in advance for their interest, only those selected for an interview will be contacted.

What You’ll Do

WHY CALMONT

At Calmont, you are more than just an employee, everyone is a respected and valued member of our team. We provide a supportive work environment which enables personal and professional growth.

ABOUT THE ROLE

Join our team and experience a rewarding and challenging work environment with skilled and supportive teammates. We are currently accepting resumes from dedicated and energetic individuals who are looking for a challenging and rewarding career as a Service Writer at our Calmont Equipment branch - Red Deer.

As a Service Writer, your primary responsibility is to manage the day-to-day administrative and clerical functions of the service department. As the first point of contact, you will represent the service department and the company to our customers. Some of the job duties include, but are not limited to:
Greeting and assisting all customers that enter the service area.
Engaging with customers and acting as liaison for the service department.
Contacting customers when additional work is required ensuring that work is authorized.
Following-up on status of repairs to ensure units will be ready when promised.
Advising customers of the status of repairs and any delays when required.
Working with service personnel to provide accurate quotes on costs of repairs.
Providing work orders to Shop Foreman for scheduling.
Reviewing all work orders to ensure all charges are fair, equitable, properly documented, and shop supplies are accounted for.
Ensuring all work orders are closed in an expeditious manner within monthly and yearly timelines.
Performing other duties as assigned.

What We’re Looking For

DESIRED SKILLS AND EXPERIENCE

High School Diploma or GED.
Minimum of 2 years Customer Service experience.
2 - 5 years prior Service Department technical experience or mechanical background preferred.
Energetic and friendly with excellent verbal and written communication skills.
Self-starter with the ability to prioritize and organize workload in a fast paced environment.
Excellent attention to detail with the drive to meet tight deadlines.
Experience with CDK Software considered an asset.

WHY YOU SHOULD APPLY

If you are committed to excellent customer service and enjoy working in a fast-paced environment, then this may be the opportunity for you At Calmont, we believe in a healthy work-life balance and we are pleased to offer a competitive compensation package, along with a first-class benefits package for the correct individual.


  • Service Writer

    7 days ago


    Red Deer, Canada Norcan Fluid Power Full time

    Norcan is a complete hydraulic service and sales company established in 1974 and is now 8 branches throughout western Canada. We service customers in a variety of industries: Marine, Forestry, Mining, Material Handling, Original Equipment Manufacturing, Agriculture, and Production facilities. We are in a growing industry with a diverse set of skills and...

  • Service Writer

    1 month ago


    Red Deer County, Canada Rocky Mountain Equipment Full time

    **JOB TITLE**:Service Writer **POSITION TYPE**:Permanent, Full-Time **BRANCH**: Red Deer, AB **REPORTING TO**:Service Sales Manager The Canadian agriculture industry is growing, and you could be part of the momentum with Rocky Mountain Equipment (RME). The largest independent dealer of Case Construction equipment and New Holland in Canada, RME consists...

  • Service Writer

    4 weeks ago


    Red Deer, Canada Summit Truck Equipment Full time

    **JOB PURPOSE**: The Service Writer helps keep everything in line within the service department. From scheduling, work orders to connecting with customers and technicians to get the work done, the service department runs smoothly because of this critical role. You will be required to act as a liaison between the customer, Service, Parts and Sales...

  • Service Writer

    1 month ago


    Red Deer, Canada Ok Tire Red Deer - Timberlands Full time

    **Service Writer** **Job Summary** **Requirements**: **Proven experience as a Service Writer or similar role** - Familiarity with vehicle repair manuals and diagnostic systems. - Ability to handle multiple tasks in deadline-driven environment. - Strong organizational and time management skills. - Good written and verbal communication skills. - Proficiency...

  • Service Writer

    4 weeks ago


    Red Deer, Canada woodys rv world Full time

    Woody’s RV World Red Deer is looking for a full-time RV Service Writer. **Minimum Requirements**: - Excellent customer service skills - Proficient computer skills - Ability to work unsupervised - Must be organized and self-motivated - Possess strong written and verbal communication skills - Motivated team player with a strong sense of commitment to the...

  • Service Writer

    2 weeks ago


    Red Deer, Canada Impact RV Full time

    Impact RV & Collision is a brand new company operating out of **Red Deer**! We are now hiring and looking for an Service Writer/ Administrative Assistant to join our team. **We are urgently hiring for this position!** **Responsibilities**: - Transfer estimates into IDS (internal software) - Open and update work orders. - Strong MS Office, computer and...

  • Service Writer

    1 month ago


    Red Deer, Canada Calmont Group Full time

    **WHY CALMONT** At Calmont, you are more than just an employee, everyone is a respected and valued member of our team. We provide a supportive work environment which enables personal and professional growth. **ABOUT THE ROLE** Join our team and experience a rewarding and challenging work environment with skilled and supportive teammates. We are currently...

  • Technical Writer

    1 month ago


    Red Deer, Canada Badger Daylighting Corp. Full time

    **Description** Technical Writer, Engineering assists with creation, maintenance, and revision of engineering documentation, across media types and platforms, to help drive continuous improvement in the design, manufacturing, and support of Badger Daylighting equipment. - Create and maintain manuals needed to understand the functionality of a product,...

  • Rv Service Advisor

    4 weeks ago


    Red Deer, Canada Rangeland RV & Trailer Sales Full time

    Salary plus bonus-earnings of $65,000 + annually **Experience in the RV industry is an asset. You must possess excellent customer service skills!!** Job Description is as follows: Meet & Confer with all service customers Complete service orders Delegate work to technicians from work orders Perform estimates for time and parts required Complete work...

  • Service Manager

    1 month ago


    Red Deer, Canada Brandt Full time

    Brandt is currently seeking a Service Manager for our Red Deer location. The Service Manager will be responsible for managing the sales and delivery of heavy duty equipment after-market support services (component diagnostics, repair, and replacement). This includes managing all aspects of the service department and day-to-day activity of foremen, leadmen,...


  • Red Deer, Canada Red Deer Mechanic Inc Full time

    Wage based on experience... A positive attitude and great personality are required. You will be required to answer phones, greet customers, make up work orders, estimates and invoices, price out and order parts etc. Must have decent spelling and math skills. This is a busy shop. You must be able to work at a fast pace and prioritize tasks. Willing to train...


  • Red Deer, Canada Ok Tire Red Deer Timberlands Full time

    The qualified applicant should have 2+ years of experience in the tire and automotive industry with day to day accounting experience. Basic computer skills. - Must be highly energetic, creative, self-starting leader. - Must have strong interpersonal skills including the ability to earn credibility and build relationships with customers, suppliers and...


  • Red Deer, Canada MR MOTORS Full time

    We are a growing Automotive Dealership in Red Deer, looking for an Experienced Parts and Service Advisor who works together with the team towards the goal of MR MOTORS. Key Responsibilities: Ensuring customer expectations are met while achieving optimum profitability - Maintaining a safe and accountable workplace - Working closely with Service Team -...


  • Red Deer, Canada Brandt Full time

    Our Red Deer Branch - Field Heavy Equipment Technician Our Red Deer branch is looking for an exceptional individual to join our service department as a Field Heavy Equipment Technician for our Agriculture Division (John Deere). Duties & Responsibilities: Diagnose, repair & maintain all systems on agricultural equipment such as Tractors, Hay tools, and other...


  • Red Deer, Canada Brandt Full time

    Our Red Deer Branch - Field Heavy Equipment Technician Our Red Deer branch is looking for an exceptional individual to join our service department as a Field Heavy Equipment Technician for our Agriculture Division (John Deere). Duties & Responsibilities: Diagnose, repair & maintain all systems on agricultural equipment such as Tractors, Hay tools, and other...


  • Red Deer, Canada Brandt Full time

    Our Red Deer Branch - Field Heavy Equipment Technician Our Red Deer branch is looking for an exceptional individual to join our service department as a Field Heavy Equipment Technician for our Agriculture Division (John Deere). Duties & Responsibilities: Diagnose, repair & maintain all systems on agricultural equipment such as Tractors, Hay tools, and other...


  • Red Deer, Canada Brandt Full time

    Our Red Deer  branch is looking for an exceptional individual to join our service department as a  Field Heavy Equipment Technician for our Agriculture Division (John Deere).   Duties & ResponsibilitiesDiagnose, Repair & Maintain all systems on agricultural equipment such as Tractors, Hay tools, and other Ag & Turf implements. This includes,...

  • Trailer Technician

    1 month ago


    Red Deer, Canada Transx Ltd. Full time

    Trailer Technician Hourly Rate Range**:$22.20 - $30.00** **Benefits**: - Hourly Rate Range**:$22.20 - $30.00**: - Additional hourly premiums available (shift ad skill-based) - $3,000.00 Sign on bonus program - $500.00 Tool and PPE allowance - $300.00 Boot allowance - 25-40 hours of annual training and supports **education reimbursement**: - **...


  • Red Deer, AB, Canada Brandt Full time

    Our Red Deer Branch - Field Heavy Equipment Technician Our Red Deer branch is looking for an exceptional individual to join our service department as a Field Heavy Equipment Technician for our Agriculture Division (John Deere). Duties & Responsibilities: Diagnose, repair & maintain all systems on agricultural equipment such as Tractors, Hay tools, and...