Regional Operations Manager

5 days ago

Toronto, Canada Foodtastic Full time

**About the Company**

Founded in 2016, Foodtastic is already one of the largest restaurant companies in Canada. We have increased system sales in the last four years from less than $50mm to over $750mm.Our current portfolio of 23 brands includes Milestones Grill & Bar, Second Cup Café, Pita Pit, La Belle et La Boeuf, and Rôtisseries Benny.

**Regional Operations Manager - Overall Purpose**

Reporting to the VP Operations, the Regional Operations Manager (ROM) is accountable for key financial and performance measures Sales, Margin and Restaurant profit within his/her region. The ROM is a restaurant’s primary point of contact and is responsible to partner with Restaurant Owners / GM to develop and facilitate the required capabilities to deliver results within their assigned restaurants. The ROM reviews audits and provides insights and tools to coach the Restaurant Owner / GM drive their business results. The ROM facilitates and coaches the development of action plans in partnership with the Restaurant Owner / GM to improve Operational Performance, Guest Experience and Food Safety. The ROM has a strong culinary background in FSR with strength in inventories, food production/execution and quality. The ROM oversees a region with overall responsibility for plus 10 corporate and franchise locations, the span will vary by region and Brand. Strong computer skills an asset.

**Responsibilities**

**_ Deliver Great Guest Experiences_**
- Establish and build a trusting relationship with the Franchise Partner by conducting valuable, purpose driven restaurant visits with operational intensity to improve business results.
- Ambassador for Operational Excellence, lead and otherwise champion the delivery, execution and adoption Food Quality standards in stores.
- On point, pivotal representative for Foodtastic in the investigation and resolution of high care customer complaints including liaison with complainants.
- Evaluates Audit and Mystery Shop reports completed and coaches the Restaurant Owner / GM to find continuous Improvements within their business.
- Coach Restaurant Owner’s in the moment to educate and inspire a change in behavior. Communicate and share brand standards and available resources that assist the restaurant owner/leader to remedy the gaps.
- Communicate and share brand standards and available resources that assist the restaurant owner/leader to remedy the gaps while conducting your audit.
- Complete 4 Restaurant Audits per year for A, B and C stores
- Establish clear business goals and financial targets with Franchise partner/GM.
- Engage in two-way communication with timely and effective follow-up for Franchise partner/GM to deliver on all requirements with a sense of urgency.
- Liaise between restaurant owner/leader and brand leadership team to ensure issues that have been identified that are negatively impacting GE metrics are communicated.
- Lead all areas of new restaurant openings and renovations and assist to ensuring new restaurants and renovated reach their business goals.
- Visit restaurants on the frequency required by the restaurant segmentation model (A, B and C)
- Communicate and influence store level buy-in of restaurant ready marketing plans and programs; initiate where required, local store marketing

**_ People Development - Associate Engagement_**
- Coach and develop restaurant leaders to deliver Great Guest Experiences and on their individual development plans for corporate locations.
- Coach Restaurant Leaders to provide developmental feedback to increase leadership capability within the restaurants.
- Follow up to ensure Franchise partners who are enrolled in the Management and Chef training program are progressing on track as per the schedule and measure the competence of the Franchise Partner at the critical check points to flag potential gaps/issues.

**_ Food/Restaurant Safety_**
- Ensure compliance with employment standards, human rights, health and safety, and WHMIS within the region.
- Ensure effective implementation and compliance of the health board and Pest Control Programs.

  • Enterprise Regional Sales Manager

    2 weeks ago

    Toronto, Ontario, Canada Radware Bot Manager Full time

    Enterprise Regional Sales Manager - Toronto What is the job: Prospect for new accounts across all verticals of Financial, Ecommerce, EDU, Gaming and Enterprise Farm the regional base of active customers upselling and crossselling. Manage accounts to maintain a strong relationship with Radware and to keep them constantly appraised of Radware capabilities...

  • Enterprise Regional Sales Manager

    4 weeks ago

    Toronto, Canada Radware Bot Manager Full time

    Enterprise Regional Sales Manager - Toronto - (24000029) **What is the job**: - Prospect for new accounts across all verticals of Financial, Ecommerce, EDU, Gaming and Enterprise - Farm the regional base of active customers - up-selling and cross-selling. - Manage accounts to maintain a strong relationship with Radware and to keep them constantly appraised...

  • Regional Operations Manager

    4 weeks ago

    Toronto, Canada Ritchie Bros. Full time

    **Regional Operations Manager** **-** **(** **230000EW** **)** **Description** **A growing global company. Endless career and development opportunities.** If you have an entrepreneurial spirit and are passionate about making a difference, we invite you to join our growing team. Whether you’re out in the field or back at your office, you’ll be helping...

  • Regional Operations Manager

    1 week ago

    Toronto, Canada bluboho Full time

    **location**: Toronto **availability**: Full Time *must be available weekends **positions available**: 1 **commitment**: minimum 1 year bluboho is a growing community of collective creativity. we provide a space for connection, love and education, to create an unforgettable experience. we cultivate a team environment that is fun and maximizes on...

  • Regional Operations Manager

    2 weeks ago

    Toronto, Canada Boston Pizza International, Inc. Full time

    Boston Pizza International has been recognized as one of Canada’s 50 Best Managed Companies since 1994. Boston Pizza International Inc. is Canada’s No. 1 casual dining brand with locations across Canada. Boston Pizza has for decades enjoyed a significant takeout and delivery side to our business, which has served as a strong advantage vs. most...

  • Regional Operations Manager

    2 weeks ago

    Toronto, Ontario, Canada Boston Pizza International, Inc. Full time

    Boston Pizza International has been recognized as one of Canada's 50 Best Managed Companies since 1994. Boston Pizza International Inc. is Canada's No. 1 casual dining brand with locations across Canada. Boston Pizza has for decades enjoyed a significant takeout and delivery side to our business, which has served as a strong advantage vs. most competitors in...

  • Regional Operations Manager Construction

    2 weeks ago

    Toronto, Ontario, Canada EightSix Network Inc Full time

    Regional Operations Manager Construction Part Time / Full Time Regional Operations Manager Construction Our client is a major player in the Road Construction industry . They are looking for a Regional Manager to lead the 7 Operations they have around Ontario. You will report to the VP, Operations for Canada. Ideally you have 10+ years of...

  • Regional Operations Manager

    4 weeks ago

    Toronto, Canada SNC-Lavalin Full time

    **Regional Operations Manager** Are you looking for a company that works on major engineering projects all over the world? Do you want to make a difference by improving the daily lives of communities worldwide? Are you seeking to join an inclusive and diverse team that you can truly count on? You’ve come to the right place! SNC-Lavalin Operations and...

  • Operations Manager

    1 week ago

    Greater Toronto Area, Canada Regional Janitorial and Maintenance Full time

    **Build Your Career and Skills at Regional** Regional’s core values over the past 52 years have crafted intellectual capital in all aspects of janitorial and maintenance. Our Team’s knowledge, skills, and abilities stem from cross-functional projects in world class facilities in Southern Ontario. At Regional, we safely and sustainably build the highest...

  • Regional Operations Manager

    2 weeks ago

    Toronto, Ontario, Canada SNC-Lavalin Full time

    Regional Operations ManagerAre you looking for a company that works on major engineering projects all over the world? Do you want to make a difference by improving the daily lives of communities worldwide? Are you seeking to join an inclusive and diverse team that you can truly count on? You've come to the right placeSNC-Lavalin Operations and Maintenance is...

  • Regional Operations Manager Construction

    5 days ago

    Old Toronto, Canada Reimer Associates Inc. Full time

    Regional Operations Manager Construction Part Time / Full Time Regional Operations Manager ConstructionOur client is a major player in the Road Construction industry.They are looking for a Regional Manager to lead the 7 Operations they have around Ontario.You will report to the VP, Operations for Canada.Ideally you have 10+ years of experience in a...

  • Regional Operations Manager Construction

    7 days ago

    Old Toronto, Canada Reimer Associates Inc. Full time

    Regional Operations Manager Construction Part Time / Full Time Regional Operations Manager ConstructionOur client is a major player in the Road Construction industry.They are looking for a Regional Manager to lead the 7 Operations they have around Ontario.You will report to the VP, Operations for Canada.Ideally you have 10+ years of experience in a...

  • Mcasphalt Regional Operations Manager

    4 weeks ago

    Toronto, Canada Colas Full time

    **Job Title: MCASPHALT | Regional Operations Manager**: **Status: Full-time Permanent Position** **Expected Start Date: As soon as possible** **Location: TBD** **Reporting to: Vice President, Operations** **About McAsphalt**: McAsphalt is the industry leader in Canada specializing in asphalt products and services. Founded in 1970 by Leo McArthur and John...

  • Regional Operations Manager Construction

    5 days ago

    Old Toronto, Canada Reimer Associates Inc. Full time

    Regional Operations Manager Construction Part Time / Full Time Regional Operations Manager ConstructionOur client is a major player in the Road Construction industry.They are looking for a Regional Manager to lead the 7 Operations they have around Ontario.You will report to the VP, Operations for Canada.Ideally you have 10+ years of experience in a...

  • Regional Operations Manager Construction

    7 days ago

    Old Toronto, Canada Reimer Associates Inc. Full time

    Regional Operations Manager Construction Part Time / Full Time Regional Operations Manager ConstructionOur client is a major player in the Road Construction industry.They are looking for a Regional Manager to lead the 7 Operations they have around Ontario.You will report to the VP, Operations for Canada.Ideally you have 10+ years of experience in a...

  • Regional Operations Manager

    2 weeks ago

    Toronto, Ontario, Canada BGIS Full time

    **Who We AreSUMMARYThe Regional Operations Manager (Petroleum Facility Management), oversees the safe and effective end-to-end delivery of maintenance activities within scope and budget, for a network of retail fuel and convenience outlets.KEY DUTIES & RESPONSIBILITIESRegional Operations Manages equipment, building and maintenance activities for...

  • Regional Operations Manager {hospitality}

    2 months ago

    Toronto, Canada National Headhunters Full time

    As the Regional Manager you will plan, direct, and control multiple services/locations, a flagship store, ghost kitchen and be part of new store openings within the brand. Ensuring to meet all operating and financial goals, client objectives, and customer needs. You will be responsible for the development and growth of teams in multiple locations. The...

  • Regional Operations Manager hospitality

    2 weeks ago

    Toronto, Ontario, Canada National Headhunters Full time

    As the Regional Manager you will plan, direct, and control multiple services/locations, a flagship store, ghost kitchen and be part of new store openings within the brand. Ensuring to meet all operating and financial goals, client objectives, and customer needs. You will be responsible for the development and growth of teams in multiple locations. The...

  • MCASPHALT | Regional Operations Manager

    2 weeks ago

    Toronto, Ontario, Canada Colas Full time

    Job Title: MCASPHALT | Regional Operations ManagerStatus: Full-time Permanent PositionExpected Start Date: As soon as possibleLocation: TBD Reporting to: Vice President, OperationsAbout McAsphaltMcAsphalt is the industry leader in Canada specializing in asphalt products and services. Founded in 1970 by Leo McArthur and John Carrick, the company has since...

  • MCASPHALT | Regional Operations Manager

    4 weeks ago

    Toronto, Canada Colas Full time

    Job Title: MCASPHALT | Regional Operations ManagerStatus: Full-time Permanent PositionExpected Start Date: As soon as possibleLocation: TBD Reporting to: Vice President, OperationsAbout McAsphaltMcAsphalt is the industry leader in Canada specializing in asphalt products and services. Founded in 1970 by Leo McArthur and John Carrick, the company has since...