Client Success Associate

5 months ago


Surrey, Canada Gartner Full time

**Description**:
**About the role**:
The Client Success team focuses on client service and retention versus business growth and development. Associates have an assigned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client’s business priorities and identify the most effective ways to support clients through their purchased Gartner services

**What you will do**:

- Build, develop and manage relationships with existing clients ranging from senior C-level executives to more junior professionals across various business functions and companies
- Regularly meet and engage with clients virtually to understand their business priorities, and recommend a program of action that drives high value, client retention, and client return of investment
- Onboard new clients introducing their purchased Gartner services and capabilities
- Collaborate with internal Gartner colleagues to maximize the value Gartner delivers to clients

**What you will need**:

- 0-2 years relevant professional and/or internship experience
- Strong customer service, communication, collaboration, prioritization, critical thinking and influencing skills
- Bachelor’s degree preferred
- Ability to use Dutch (Reading, Writing and Speaking) at a Business or Native level

LI-OP2

**Who are we?**

At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

**What makes Gartner a great place to work?**

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

**What we offer**:
Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Job Requisition ID:83939



  • Surrey, Canada Gartner Full time

    **Description**: **About the role: **The Client Success team focuses on customer service and client retention versus business growth and development. Associates have an aligned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client’s business priorities and...


  • Surrey, Canada Gartner Full time

    **Description**: **About the role**: The Client Success team focuses on customer service and client retention versus business growth and development. Associates have an aligned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client’s business priorities and...


  • Surrey, Canada Gartner Full time

    **Description**: **About the role**: The Client Success team focuses on client service and retention versus business growth and development. Associates have an assigned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client’s business priorities and...


  • Surrey, Canada Gartner Full time

    **Description**: **About the role**: The Client Success team focuses on customer service and client retention versus business growth and development. Associates have an aligned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client’s business priorities and...


  • Surrey, Canada Gartner Full time

    **Description**: **About the role**: The Client Success team focuses on customer service and client retention versus business growth and development. Associates have an aligned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client’s business priorities and...

  • Client Success

    5 months ago


    Surrey, Canada Gartner Full time

    **Description**: **About the role**: The Client Success team focuses on client service and retention versus business growth and development. Associates have an assigned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client’s business priorities and...

  • Client Success

    6 months ago


    Surrey, Canada Gartner Full time

    **Description**: **About the role**: The Client Success team focuses on customer service and client retention versus business growth and development. Associates have an aligned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client’s business priorities and...

  • Client Success

    6 months ago


    Surrey, Canada Gartner Full time

    **Description**: **About the role**: The Client Success team focuses on customer service and client retention versus business growth and development. Associates have an aligned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client’s business priorities and...


  • Surrey, Canada Black Press Media Full time

    Are you a master of customer satisfaction, fulfillment coordination and understanding digital services? We’re on the lookout for a passionate and detail-oriented individual to fill the role of Client Success Specialist at our growing company. As a Client Success Specialist, you will focus on bridging the gap between customers & sales reps and provide...


  • Surrey, Canada Gartner Full time

    **Description**: **About the role**: The Client Success team focuses on customer service and client retention versus business growth and development. Associates have an aligned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client’s business priorities and...

  • Client Success Partner

    6 months ago


    Surrey, Canada Gartner Full time

    **Description**: **What we do** Gartner partners with C-suite executives across all industries to provide market research and best practices and advisory services, enabling them to address their business-critical decisions through data-driven research. Gartner has experienced almost a decade worth of double-digit growth, which demonstrates how Gartner has...


  • Surrey, British Columbia, Canada Khurana and Associates Full time

    We are seeking an Administrative Coordinator to join our team at Khurana and Associates. This role plays a vital part in maintaining the efficiency of our office operations.Job SummaryThe successful candidate will be responsible for determining and establishing office procedures, scheduling appointments, and ensuring seamless communication with clients and...

  • Case Worker

    3 months ago


    Surrey, Canada VRS Client Services Society Full time

    **Position Purpose Summary**: The Veterans Housing and Support Program ‘**Case Worker**’ will work within a trauma-informed, client-centered, and recovery-oriented framework to support clients of VRS Communities Veteran Supportive Transitional Housing Program in all aspects of personal development and growth. This includes life skills and relevant social...


  • Surrey, Canada Focus Acquisitions Full time

    The Customer Success Representative is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Service division means you must be proficient and current on all consumer relations strategies and tactics, report daily to the Director of Customer Outreach, and show a...


  • Surrey, Canada Stenberg College Full time

    **Clinical Student Success Coordinator** **Stenberg College **is an industry leader with an excellent reputation amongst health care and human service professionals. We take pride in everything we do and truly care about the success of our students and our team. **About the Role**: The Clinical Student Success Coordinator independently performs the...


  • Surrey, British Columbia, Canada GRACE ART STUDIO LIMITED Full time

    Job Title: Administrative AssociateJob Summary: We are seeking a highly organized and detail-oriented Administrative Associate to join our team at GRACE ART STUDIO LIMITED. The successful candidate will be responsible for coordinating seminars, conferences, and training other workers. They will also establish office procedures and routines, schedule...


  • Surrey, British Columbia, Canada Sukhminder Singh Kahlon Full time

    We are seeking a Caring Support Associate to join our team at Sukhminder Singh Kahlon. As a Caring Support Associate, you will play a vital role in providing high-quality care and support to our clients.About the RoleThis is a permanent position with 30-40 hours of work per week. The successful candidate will have the opportunity to work in a dynamic and...


  • Surrey, Canada Simon Fraser University Full time

    Union/Affiliation: **Administrative and Professional Staff (APSA)** - Pay range: **$116,061 to $138,495 annually** - SFU Department Descr: **School of Medicine - Undergraduate Medical Education** - Position Grade: **14** - # of openings: **1** - Biweekly Hours: **72** **Who We Are** Simon Fraser University is a leading research university, advancing an...

  • Warehouse Associate

    5 months ago


    Surrey, Canada Ventana Construction Corporation Full time

    Red Rentals is a key driver behind the success of our clients, providing what they need, when they need it. We supply all our jobsites with tools, equipment and supplies to build buildings, while also maintaining equipment to ensure it’s ready when needed. Safety is paramount across all our site locations and within our daily warehouse operations. We are...


  • Surrey, Canada TD Bank Full time

    **Work Location**: Surrey, British Columbia, Canada **Hours**: 37.5 **Line of Business**: TD Wealth **Pay Details**: 38,300 - 51,700 CAD This role is responsible for being the the primary client contact for non-advice activities, providing dedicated support to one or more Investment Advisors (IA). The CSA supports in preparing for client meetings...