Client Success

6 months ago

Surrey, Canada Gartner Full time

**Description**:
**About the role**:
The Client Success team focuses on customer service and client retention versus business growth and development. Associates have an aligned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client’s business priorities and identify the most effective ways to support clients through their purchased Gartner services.

**What you will do**:

- Build, develop and manage relationships with existing clients ranging from senior C-level executives to more junior professionals across various business functions and companies
- Regularly meet and engage with clients virtually to understand their business priorities, and recommend a program of action that drives high value, client retention, and client return of investment
- Onboard new clients introducing their purchased Gartner services and capabilities
- Collaborate with internal Gartner colleagues to maximize the value Gartner delivers to clients

**What you will need**:

- 0-6 years relevant professional and/or internship experience
- Strong customer service, communication, collaboration, prioritization, critical thinking and influencing skills
- Bachelor’s or Master's degree preferred
- Ability to use German (Reading, Writing and Speaking) at a business or native level

LI-PA1

**Who are we?**

At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

**What makes Gartner a great place to work?**

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

**What we offer**:
Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Job Requisition ID:85534

  • Client Success Specialist

    6 months ago

    Surrey, Canada Black Press Media Full time

    Are you a master of customer satisfaction, fulfillment coordination and understanding digital services? We’re on the lookout for a passionate and detail-oriented individual to fill the role of Client Success Specialist at our growing company. As a Client Success Specialist, you will focus on bridging the gap between customers & sales reps and provide...

  • Client Success Opportunities

    5 months ago

    Surrey, Canada Gartner Full time

    **Description**: **About the role**: The Client Success team focuses on customer service and client retention versus business growth and development. Associates have an aligned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client’s business priorities and...

  • Client Success Opportunities

    5 months ago

    Surrey, Canada Gartner Full time

    **Description**: **About the role**: The Client Success team focuses on customer service and client retention versus business growth and development. Associates have an aligned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client’s business priorities and...

  • Client Success

    6 months ago

    Surrey, Canada Gartner Full time

    **Description**: **About the role**: The Client Success team focuses on customer service and client retention versus business growth and development. Associates have an aligned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client’s business priorities and...

  • Client Success

    5 months ago

    Surrey, Canada Gartner Full time

    **Description**: **About the role**: The Client Success team focuses on client service and retention versus business growth and development. Associates have an assigned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client’s business priorities and...

  • Client Success Opportunities

    6 months ago

    Surrey, Canada Gartner Full time

    **Description**: **About the role**: The Client Success team focuses on customer service and client retention versus business growth and development. Associates have an aligned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client’s business priorities and...

  • Client Success Associate

    5 months ago

    Surrey, Canada Gartner Full time

    **Description**: **About the role**: The Client Success team focuses on client service and retention versus business growth and development. Associates have an assigned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client’s business priorities and...

  • Client Success Associate

    6 months ago

    Surrey, Canada Gartner Full time

    **Description**: **About the role: **The Client Success team focuses on customer service and client retention versus business growth and development. Associates have an aligned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client’s business priorities and...

  • Client Success Associate

    6 months ago

    Surrey, Canada Gartner Full time

    **Description**: **About the role**: The Client Success team focuses on client service and retention versus business growth and development. Associates have an assigned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client’s business priorities and...

  • Client Success Associate

    6 months ago

    Surrey, Canada Gartner Full time

    **Description**: **About the role**: The Client Success team focuses on customer service and client retention versus business growth and development. Associates have an aligned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client’s business priorities and...

  • Client Success Partner

    6 months ago

    Surrey, Canada Gartner Full time

    **Description**: **What we do** Gartner partners with C-suite executives across all industries to provide market research and best practices and advisory services, enabling them to address their business-critical decisions through data-driven research. Gartner has experienced almost a decade worth of double-digit growth, which demonstrates how Gartner has...

  • Case Worker

    3 months ago

    Surrey, Canada VRS Client Services Society Full time

    **Position Purpose Summary**: The Veterans Housing and Support Program ‘**Case Worker**’ will work within a trauma-informed, client-centered, and recovery-oriented framework to support clients of VRS Communities Veteran Supportive Transitional Housing Program in all aspects of personal development and growth. This includes life skills and relevant social...

  • Customer Success Representative

    6 months ago

    Surrey, Canada Focus Acquisitions Full time

    The Customer Success Representative is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Service division means you must be proficient and current on all consumer relations strategies and tactics, report daily to the Director of Customer Outreach, and show a...

  • Customer Success Manager

    6 months ago

    Surrey, Canada Cascadia Scientific Inc. Full time

    **Job Title**: Customer Success Manager - North America **Reports to**: Director Client Services **Salary Range**: 65k-75k **Position Type**: Full-Time **SUMMARY** As the Customer Success Manager - North America you will be responsible for driving adoption and operational excellence of our services by ensuring an optimal end-user experience. From the...

  • Office Assistant

    2 months ago

    Surrey, Canada The Success Navigators Full time

    **NOTE: Please No Direct Calls or Messages** **Overview** **Preference** - Someone who have experience in immigration work and files. - Someone who can speak and understand Hindi & Punjabi Language. - Someone who have experience in content creation and management. **Responsibilities** - Greet and assist visitors in a professional manner, ensuring a...

  • Client Advisor

    1 month ago

    Surrey, Canada Royal Bank of Canada Full time

    **Job Summary** What is the opportunity? This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help...

  • Client Advisor

    1 month ago

    Surrey, Canada Royal Bank of Canada> Full time

    Job SummaryWhat is the opportunity?This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help...

  • Client Service Liaison

    1 month ago

    Surrey, British Columbia, Canada beBee Professionals Full time

    We are seeking a Customer Experience Specialist to provide exceptional customer service to our clients at beBee Professionals in Surrey. The ideal candidate will have a minimum of two years of customer service experience, excellent communication and interpersonal skills, and the ability to work independently and as part of a team.The successful candidate...

  • IT Client Experience Manager

    3 weeks ago

    Surrey, British Columbia, Canada F12 Full time

    About the Role:F12 is on a mission to elevate our employees by building and retaining an elite team of IT professionals. As a Client Experience Manager, you will oversee all aspects of the client experience and engagement with F12, ensuring the satisfaction and success of our clients through seamless and satisfying experiences.Key Responsibilities:-...

  • Client Advisor Intern

    4 weeks ago

    Surrey, Canada Royal Bank of Canada> Full time

    Job SummaryWhat is the opportunity?This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help...