Wedding Coordinator/general Inquires

5 months ago


Delta, Canada Royal Ocean Events Inc Full time

We're Hiring

Royal Ocean Events is responsible for all weddings onboard Norwegian Cruises, Holland America, and Carnival. We are currently hiring for a determined and enthusiastic individual to join our team, to work with our wedding couples as a Wedding Coordinator and General Inquires

Job Title and Brief:
Duties and Responsibilities Include:

- Manage large amounts of incoming calls
- Keep records of customer interaction, process customer accounts and file documents
*Follow communication procedures, guidelines and policies
*Ensure accuracy with responsibilities of data entry
*Reporting and invoicing for wedding couples

*Sorting and filing correct contracts for coordinators

*Taking a consultative approach with answering general inquiry calls and assisting couples with their questions in relation with cruise ship weddings.

*Data entry in an efficient and timely manner.

*Constantly reviewing new material to stay educated in Cruise Ship Offers to provide customers with accurate information in a timely manner.

*Organizing venues for new bookings upon receiving the contract.

**Requirements**:

- 3+ Years of Customer Service Experience
- Strong phone contact handling skills and active listening
- Ability to multi-task, prioritize, and manage time efficiently
- High school degree
- Administrative education/work experience an asset
- Event Planning experience an asset
- Strong Computer and data entry skills
- MS Office Proficiency

**Job Type**: Part-time

**Salary**: $17.36-$21.00 per hour

**Benefits**:

- Extended health care

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Delta, BC V4G 1H2



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