Service Manager

2 weeks ago


Newmarket, Canada MSB Mechanical Ltd. Full time

**MSB** is a strong force in both new construction and mechanical service within the GTA. The team is comprised of plumbers, steam fitters, sheet metal and service technicians making it a complete mechanical contractor. With the recent acquisition by _Kolostat Inc_ it will enhance market position and allow for fully integrated mechanical design and construction to better service clients needs. The dedication of the MSB employees has made it a leader in the mechanical field in the GTA and the opportunity to join _Kolostat_ is only going to make it stronger.

With the Canadian market opening, opportunities for advancement are imminent and we offer a stimulating work environment.

**Service Manager**

**Key Tasks and Responsibilities**

1. Team Supervision and Management:

- Oversee a team of HVAC technicians, providing direction, support, and training as needed.
- Monitor and manage technician performance to ensure adherence to company standards and client expectations.
- Schedule and assign work orders and service calls, ensuring optimal resource allocation and timely service delivery.
- Conduct regular team meetings to discuss job progress, safety protocols, and any challenges faced in the field.

2. Customer Service and Client Relations:

- Serve as the primary point of contact for clients regarding service issues, ensuring effective communication and resolution of any concerns.
- Build and maintain strong relationships with clients by delivering excellent service and upholding Msb Mechanical’s reputation for quality and reliability.
- Address customer complaints and work proactively to prevent issues.

3. Quality Assurance and Compliance:

- Conduct on-site inspections and quality checks to ensure work meets technical, safety, and regulatory standards.
- Ensure compliance with all applicable local codes, standards, and regulations, particularly as they pertain to commercial HVAC systems.
- Implement and enforce Msb Mechanical’s safety policies and protocols to maintain a safe work environment.

4. Operational Efficiency and Improvement:

- Analyze service operations and identify areas for improvement to increase efficiency and reduce costs.
- Monitor inventory levels and coordinate with the procurement team to ensure technicians have the tools and materials they need.
- Collaborate with other departments to streamline processes, improve service quality, and enhance customer satisfaction.

5. Reporting and Administration:

- Prepare and maintain accurate records of service activities, technician performance, and job costs.
- Develop regular reports on service metrics and KPIs for review by senior management.
- Assist with budgeting and forecasting for service operations, ensuring alignment with company goals.

**Profile and skills we are looking for**
- Experience: Minimum 5 years of experience in HVAC service, with at least 2 years in a supervisory or management role in a commercial setting.
- Certification: Red Seal Refrigeration & Air Conditioning certification or equivalent; G1 Gas License preferred.
- Technical Knowledge: Strong knowledge of commercial HVAC systems, including troubleshooting, repair, and preventative maintenance.

**Skills**:

- Excellent leadership and communication skills, with the ability to motivate and manage a diverse team.
- Strong problem-solving abilities and a proactive approach to service challenges.
- Customer-focused, with a commitment to delivering high-quality service and building client relationships.
- Other: Valid Ontario driver’s license; familiarity with HVAC management software is an asset.

**What we offer**
- Competitive compensation
- Paid vacation per year
- 5 paid sick days per year
- Benefits package
- Stimulating work environment
- In-office position

**Type of employment**: permanent, full-time. **Start Date**: as soon as possible.

Pay: $120,000.00-$180,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person


  • Service Manager

    2 weeks ago


    Newmarket, Canada Kolostat Full time

    **MSB** is a strong force in both new construction and mechanical service within the GTA. The team is comprised of plumbers, steam fitters, sheet metal and service technicians making it a complete mechanical contractor. With the recent acquisition by _Kolostat Inc_ it will enhance market position and allow for fully integrated mechanical design and...

  • Service Manager

    5 months ago


    Newmarket, Canada Cintas Full time

    **Requisition Number**: 175994 Cintas is seeking a Service Manager to directly manage a team of Route Service Sales Representatives (Route Drivers) who clean/sanitize restrooms using our state of the art Sanis Ultra Clean equipment. Responsibilities include hiring and developing assigned Route Service Sales Representatives, as well as managing the overall...

  • Food Service Manager

    2 weeks ago


    Newmarket, Ontario, Canada A&W Full time

    Job SummaryAs a Food Service Supervisor at A&W, you will oversee the daily operations of our dining establishment, ensuring that our customers receive exceptional service and quality food. The ideal candidate will have experience in food service management and possess excellent leadership and communication skills.Key ResponsibilitiesManage and supervise...


  • Newmarket, Canada Volkswagen of Newmarket Full time

    Assistant Service Manager Volkswagen of Newmarket, Newmarket, ON L3Y 9A1 Ready to put your career into high gear? We're searching for an Assistant Service Manager with a passion for exceptional customer service and a knack for precision. If you're eager to rev up your career, we want YOU to be part of our journey! At Volkswagen of Newmarket, we take pride...

  • Food Service Manager

    4 weeks ago


    Newmarket, Ontario, Canada KUNJVIHARI FOOD INC. Full time

    Job SummaryKUNJVIHARI FOOD INC. is seeking a skilled Food Service Manager to oversee the daily operations of our restaurant. The ideal candidate will have experience in supervising staff, managing inventory, and ensuring exceptional customer service.Key ResponsibilitiesSupervise and coordinate the activities of food preparation staffTrain staff in job...


  • Newmarket, Canada Town of Newmarket Full time

    Under the direction of the Director, Legislative Services/Town Clerk, the Manager, Regulatory Services is responsible for the management and implementation of the objectives within the Regulatory Business Unit, including Regulatory By-laws, Property Standards, Parking Enforcement, Licensing, and Animal Control Services. Provides strategic planning,...


  • Newmarket, Canada Town of Newmarket Full time

    Under the direction of the Director, Recreation & Culture, the Manager, Recreation Services is responsible for the management and implementation of the work and the achievement of the objectives of the Recreation Services Business Unit within the Recreation & Culture Department. This includes the areas of delivery and administration of leisure programs, the...


  • Newmarket, Ontario, Canada Golden Minds Montessori Inc. Full time

    OverviewAt Golden Minds Montessori Inc., we are seeking an experienced Food Service Manager to join our team. As a key member of our staff, you will be responsible for overseeing the daily operations of our kitchen and ensuring that our students receive high-quality meals.Estimated SalaryWe offer a competitive salary range of $45,000 - $60,000 per year,...


  • Newmarket, Ontario, Canada Watercare Services Limited Full time

    Position: Application Services ManagerWatercare Services Limited is seeking an experienced Application Services Manager to oversee the delivery of external application vendor services, manage escalations, and conduct regular account management meetings to evaluate vendor performance against deliverables and SLAs.Key Responsibilities:Provide leadership and...

  • Food Service Manager

    4 weeks ago


    Newmarket, Ontario, Canada Ontario Inc Full time

    Job SummaryWe are seeking a highly skilled Food Service Manager to oversee the daily operations of our food service establishment. The ideal candidate will have a strong background in culinary management and excellent leadership skills.Key ResponsibilitiesPrepare and manage budgets and cost estimatesAddress customer complaints and concerns in a professional...


  • Newmarket, Canada Legal Aid Ontario Full time

    **Company Bio** Legal Aid Ontario employees are committed to making a difference in the lives of our clients. As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law. If...


  • Newmarket, Canada Watercare Services Limited Full time

    When the water is healthy, the land and the people are healthyWatercare is the largest water and wastewater utility in New Zealand, supplying more than 400 million litres of water to Auckland every day. Now is an exciting time to join Watercare; we're planning to spend $18.5 billion over the next 20 years to ensure we can continue to support our growing city...

  • Food Service Manager

    4 weeks ago


    Newmarket, Ontario, Canada Manchu Wok Full time

    Job SummaryWe are seeking a highly skilled Food Service Manager to join our team at Manchu Wok. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food service staff, ensuring that our high standards of quality and customer service are met.Key ResponsibilitiesSupervise and coordinate the activities of...


  • Newmarket, Canada Farm Boy Full time

    Company Description At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments. As we continue to grow within Ontario, Farm Boy is excited to welcome new team members...


  • Newmarket, Canada Town of Newmarket Full time

    Under the direction of the Commissioner, Community Services, the Manager, Corporate Customer Services is responsible for the strategic leadership, implementation and delivery of consistent, quality corporate customer service delivery for the Town of Newmarket. This position leads the delivery of Customer Service training as well as spearheading customer...


  • Newmarket, Canada Ray and Sons Automotive Full time

    **Overview** **Responsibilities** - Lead and manage the daily operations of the service department, ensuring efficient workflow and productivity. - Provide exceptional customer service by addressing client inquiries, concerns, and service needs promptly. - Oversee the scheduling of service appointments and ensure timely completion of repairs and...


  • Newmarket, Ontario, Canada MILESTONES Full time

    Job SummaryMILESTONES is seeking a skilled Food Service Operations Manager to oversee the daily operations of our restaurant. The ideal candidate will have experience in food service management, with a focus on supervising staff, managing inventory, and maintaining quality control standards.Key ResponsibilitiesStaff Supervision: Supervise and coordinate the...


  • Newmarket, Ontario, Canada Nature's Emporium Full time

    Job DescriptionWe are seeking a Food Service Operations Manager to oversee the daily operations of our food service team at Nature's Emporium. This role is responsible for ensuring that our customers receive exceptional dining experiences while maintaining high standards of quality and safety.Key Responsibilities:Operations Management: Develop and implement...

  • Food Service Manager

    2 weeks ago


    Newmarket, Ontario, Canada AIMS 2 HOLDINGS INC Full time

    Job Summary: As a Food Service Supervisor with AIMS 2 HOLDINGS INC, you will be responsible for supervising and coordinating food preparation, training staff, and maintaining quality control standards in a fast-paced environment. Key qualifications include 1 year of experience in food service management, a secondary school graduation certificate, and...


  • Newmarket, Ontario, Canada Watercare Services Limited Full time

    Job OverviewWatercare Services Limited is currently seeking an experienced Application Services Manager to oversee the delivery of external application vendor services and manage key stakeholders. This role is responsible for ensuring the effective management of application contracts, vendor performance, and the on-call/afterhours support framework for...