Automotive Service Manager

1 week ago


Newmarket, Canada Ray and Sons Automotive Full time

**Overview**

**Responsibilities**
- Lead and manage the daily operations of the service department, ensuring efficient workflow and productivity.
- Provide exceptional customer service by addressing client inquiries, concerns, and service needs promptly.
- Oversee the scheduling of service appointments and ensure timely completion of repairs and maintenance.
- Train, mentor, and supervise automotive technicians to enhance their skills and performance.
- Monitor inventory levels of parts and supplies, placing orders as necessary to maintain stock.
- Handle cash transactions accurately and oversee billing processes for services rendered.
- Implement upselling techniques to promote additional services or products that benefit customers.
- Maintain a clean and organized work environment that adheres to safety standards.

**Skills**
- Strong background in automotive repair with hands-on experience as a mechanic or technician.
- Excellent customer service skills with a focus on building relationships with clients.
- Proficient in cash handling procedures and financial transactions related to service operations.
- Ability to effectively upsell services while maintaining customer trust and satisfaction.
- Solid mechanical knowledge to understand vehicle systems and diagnose issues effectively.
- Sales acumen to drive revenue growth within the service department.
- Previous experience in a similar role is preferred but not mandatory.

This position requires a proactive leader who is passionate about automotive service excellence and committed to delivering outstanding results. If you are ready to take on this rewarding challenge, we encourage you to apply.

**Job Types**: Full-time, Permanent

Pay: $24.00-$30.00 per hour

Expected hours: 44 per week

**Benefits**:

- Dental care
- Extended health care
- Life insurance

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Experience**:

- service advisor: 2 years (required)
- Customer service: 1 year (preferred)

Work Location: In person



  • Newmarket, Canada NewRoads Automotive Group Full time

    **The NewRoads Automotive Group** is hiring an experienced **Service Advisor**. **Responsibilities of a Service Advisor role include**: - Greeting each customer in a prompt, courteous manner, letting customers who are waiting in line know that they will be helped soon; - Communicating with service customers to determine the nature of the mechanical...


  • Newmarket, Ontario, Canada Assured Automotive Full time

    About Assured AutomotiveAssured Automotive is a reputable automotive repair facility seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our team, you will play a vital role in delivering exceptional customer experiences.Job SummaryWe are offering a competitive salary of $45,000 per annum for...


  • Newmarket, Ontario, Canada Zanchin Automotive Group Full time

    OverviewZanchin Automotive Group is a leader in the automotive industry, with a 50-year history of people-centric business modeling. As a Vehicle Detailer, you will be part of a dynamic team that values enthusiasm, integrity, and respect.SalaryWe offer a competitive pay plan, including a salary range of $40,000 - $60,000 per year, depending on experience and...

  • Service Advisor

    1 week ago


    Newmarket, Ontario, Canada Zanchin Automotive Group Full time

    Service Advisor OpportunityZanchin Automotive Group, a leading dealership network, is seeking an experienced Service Advisor to join their team. As a Service Advisor, you will play a crucial role in providing exceptional customer service and ensuring seamless vehicle maintenance experiences.Key Responsibilities:Sell recommended and required vehicle...


  • Newmarket, Ontario, Canada Zanchin Automotive Group Full time

    About the OpportunityWe are seeking a highly motivated and experienced Automotive Technician Apprentice to join our team at Zanchin Automotive Group.As an integral part of our team, you will be responsible for performing vehicle maintenance and repair on customer and dealership vehicles, while developing practical skills.Key responsibilities...


  • Newmarket, Ontario, Canada Zanchin Automotive Group Full time

    About the OpportunityThis role is a key part of our vehicle preparation process and requires attention to detail, strong work ethic and ability to work independently.Wash and dry vehicles using specialized equipment and cleaning solutionsClean interior surfaces including upholstery, carpets and dashboardRemove dirt and debris from exterior surfaces, wheels...

  • Service Advisor

    4 weeks ago


    Newmarket, Ontario, Canada Zanchin Automotive Group Full time

    Service Advisor OpportunityWe are seeking an experienced Service Advisor to join our team at Zanchin Automotive Group. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.Key Responsibilities:Sell recommended and required vehicle repair/maintenanceServe...

  • Service Advisor

    4 weeks ago


    Newmarket, Ontario, Canada Zanchin Automotive Group Full time

    About the OpportunityAs a key member of our team, the Service Advisor will play a vital role in providing exceptional customer service and ensuring the smooth operation of our dealership's service department.ResponsibilitiesProvide frontline customer communications and serviceSell recommended and required vehicle repair/maintenanceServe as the liaison...

  • Portfolio Manager

    5 months ago


    Newmarket, Canada Pfaff Automotive Full time

    Portfolio Manager Volkswagen of Newmarket Newmarket ON L3Y 9A1 **Who We Are At Pfaff Automotive Partners, we’re united by a passion for cars, and we’re as crazy about them. It’s about more than just selling and servicing cars. We’re passionate about long-term relationships with our teammates, clients, and communities. We love driving the cars we...


  • Newmarket, Canada Zanchin Automotive Group Full time

    **Customer Service Manager career and employment opportunity awaits you.** - The Power to Move You_ **Mercedes-Benz Newmarket**, part of Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships that welcomes talent and enthusiasm, values people and contributions, and rewards performance and accomplishment, is looking for an...

  • Sales Manager

    5 months ago


    Newmarket, Canada Pfaff Automotive Full time

    Sales Manager Volkswagen of Newmarket Newmarket ON L3Y 9A1 **Who We Are At Pfaff Automotive Partners, we’re united by a passion for cars, and we’re as crazy about them. It’s about more than just selling and servicing cars. We’re passionate about long-term relationships with our teammates, clients, and communities. We love driving the cars we sell,...


  • Newmarket, Ontario, Canada Zanchin Automotive Group Full time

    Unlock Your Career PotentialZanchin Automotive Group is seeking a highly skilled and experienced Finance and Insurance Manager to join our team.About the OpportunityThis is a unique chance to leverage your expertise in financial agreement and customer service to drive business growth and customer satisfaction.Key ResponsibilitiesDevelop and implement...

  • Service Advisor

    4 months ago


    Newmarket, Canada Zanchin Automotive Group Full time

    Service Advisor career and employment opportunity awaits you. Mercedes-Benz Newmarket , part of Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships that welcomes talent and enthusiasm, values people and contributions, and rewards performance and accomplishment, is looking for an experienced and enthusiastic  SERVICE...


  • Newmarket, Ontario, Canada Assured Automotive Full time

    Job Summary:The Estimator at Assured Automotive plays a pivotal role in delivering exceptional customer experiences. As the primary point of contact for customers, you will be responsible for creating accurate estimates, coordinating repair needs, and facilitating communication with customers and insurance companies throughout the repair process.Key...


  • Newmarket, Canada Zanchin Automotive Group Full time

    **Finance & Insurance Manager **career and employment opportunity awaits you.** - The Power to Move You_ **Mercedes-Benz Newmarket**, part of Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships that welcomes talent and enthusiasm, values people and contributions, and rewards performance and accomplishment, is looking for an...


  • Newmarket, Ontario, Canada Assured Automotive Full time

    Job Title: CSR - CanAbout the Role:We are seeking a highly skilled and experienced Customer Service Representative to join our team at Assured Automotive. As a key member of our Repair Facility Team, you will be responsible for providing exceptional customer service and ensuring seamless communication with customers and insurance companies.Key...


  • Newmarket, Canada Newmarket Volvo Full time

    Newmarket Volvo is looking for another F&I manager to join or growing operation As an F&I (Finance and Insurance) Manager in the automotive industry, you will play a vital role in the dealership's finance department. You will be responsible for ensuring the smooth and efficient operation of the finance and insurance processes, as well as maximizing...


  • Newmarket, Canada Newmarket Volvo Full time

    Newmarket Volvo is looking for another F&I manager to join or growing operation As an F&I (Finance and Insurance) Manager in the automotive industry, you will play a vital role in the dealership's finance department. You will be responsible for ensuring the smooth and efficient operation of the finance and insurance processes, as well as maximizing...


  • Newmarket, Canada NewRoads Honda Full time

    **NewRoads Hond**a, **a division of The NewRoads Automotive Group, is seeking a talented **Finance Manager.** **Responsibilities of a Finance Manager role include**: - Meet and excel in setting sales goals by selling extended products such as protection packages, extended warranties, life and accident/health insurance, WALKAWAY and environmental protection...

  • Experienced Financial

    4 months ago


    Newmarket, Canada Zanchin Automotive Group Full time

    Finance & Insurance Manager career and employment opportunity awaits you. Newmarket Nissan & Infiniti , part of Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships that welcomes talent and enthusiasm, values people and contributions, and rewards performance and accomplishment, is looking for an experienced and...