Desktop Support Specialist
3 months ago
**Desktop Support Specialist-CAN-ON-Cambridge**:
**Position Purpose**
Reporting to the Manager, Desktop Support, this role will manage day to day desktop support for employees based in multiple cities in North America.
**Role responsibilities**
- Provide Tier-1 technical support and provide timely, professional and efficient customer service to users across North America operation
- Partner with other IT support staff in a strong team-based environment
- Provide timely, professional, and efficient customer service to internal and external users
- Communicate information to both technical and non-technical employees
- Maintain and track inventory of all IT hardware and software
**Health & Safety responsibilities**
- Promote Westport’s H&S culture following all Environmental, and H&S procedures and understanding your obligations and responsibilities
- Report unsafe conditions, behaviors and all accidents
- Co-operate with JHSC (Joint Health & Safety Committee) and Safety representative
**Position Requirements**
- 5+ years related IT experience
- IT certifications, diploma or combination of related education and experience
- Demonstrated experience using IT service delivery tools and knowledge-based systems
- Technical expertise in supporting Windows 10, MS Office 365 and basic experience with Apple OS.
- Experience with MS Power Shell, batch files or similar command line management tools.
- Experience with MS TEAMS and SharePoint.
- Medium to Advanced MS Excel experience for generating reports and analyzing data.
- Medium to Advanced networking knowledge. Meraki, Cisco Systems preferred.
- Medium to Advanced knowledge managing Apple and Android mobile devices in MDM.
- Demonstrated ability to plan, manage and track daily tasks and projects.
- Ability to identify, prioritize and escalate situations requiring urgent attention
- Expertise in computer and software troubleshooting, including hardware builds and light repairs
- Works well under pressure in an environment with competing demands and tight deadlines
- Excellent interpersonal skills and ability to work collaboratively in a team environment
- Knowledge of good IT customer service, including patience and a knack for understanding customer needs
- Excellent communication skills and works effectively with non-technical users
- Fluent in English
**Salary Range**
This role offers a competitive compensation and benefits program including a salary within our hiring range of $55,000-$65,000. Salary is dependent on numerous factors including skills and experience.
**Application Procedure
-
Desktop Support Specialist-can-on-cambridge
3 months ago
Cambridge, Canada Westport Fuel Systems Full time**Position Purpose** Reporting to the Manager, Desktop Support, this role will manage day to day desktop support for employees based in multiple cities in North America. **Role responsibilities** - Provide Tier-1 technical support and provide timely, professional and efficient customer service to users across North America operation - Partner with other IT...
-
Desktop Support Technician
6 months ago
Cambridge, Canada RDJ Bakeries Ltd Full time**Job purpose** Responsible to ensure that the company’s computer network is running smoothly and efficiently. **Duties and Responsibilities** The associate’s primary functions and responsibilities are as follows: - Work collaboratively with IT colleagues in Service Desk, Security, Networking and Database Administration to resolve issues and...
-
IT Support Specialist
3 weeks ago
Cambridge, Canada Clarion Medical Technologies Inc. Full timeClarion Medical Technologies, a Richards Packaging company, specializes in surgical, vision and aesthetic healthcare medical devices. Some of these products include laser technologies, diagnostic tools for early disease detection and advanced imaging systems. At Clarion, we are dedicated to empowering healthcare providers with the tools and expertise to...
-
Client Support Specialist
6 months ago
Cambridge, Canada University of Waterloo Full timeOverview: The Client Support Specialist provides a wide range of direct services and support to faculty, staff and students in their use of the electronic workspace at the School of Architecture. The Client Support Specialist is responsible for providing services, support, consulting, training and communication services to clients at the School of...
-
IT Support Specialist
2 months ago
Cambridge, Canada Atlantic Industries Ltd Full time**Who We Are**: As Canada’s Bridge and Infrastructure Company, Atlantic Industries Limited (AIL) operates a coast-to-coast network of sales/engineering offices and manufacturing plants. We’ve been developing innovative, engineered infrastructure solutions for the transportation, public works, railway, mining and energy, forestry, and development sectors...
-
Customer Technical Support Specialist
3 weeks ago
Cambridge, Ontario, Canada Shred-Tech Corporation Full timeUnlock a career at Shred-Tech Corporation, where innovation meets customer satisfaction!About the RoleWe are seeking a skilled Customer Technical Support Specialist to join our team. As a key member of our technical services team, you will be responsible for delivering exceptional customer support and ensuring seamless interactions with our clients.About the...
-
Technical Support Solutions Specialist
3 weeks ago
Cambridge, Ontario, Canada The Heico Companies LLC Full timeJob SummaryThis is a Techincal Support Solutions Specialist role within our organization, offering an attractive salary of $85,000 per year.Key ResponsibilitiesSell spare parts and service value-added programs such as upgrades and retrofits to existing customers.Project manage and coordinate larger installations and critical orders, ensuring timely...
-
IT Support Technician
2 months ago
Cambridge, Canada ATS Corporation Full time**ATS Corporation | Overview**: ATS Corporation is an industry-leading automation solutions and technology provider to many of the world's most successful companies. Using extensive knowledge and global capabilities in custom and repeat automation, automation products and value-added solutions including pre-automation and after-sales services, ATS businesses...
-
IT Support Technician
7 months ago
Cambridge, Canada Trited Innovation Inc Full timeTrited Innovation Inc, Cambridge, Ontario Trited is looking for an IT Support Technician to join our team. Qualifications for this position include: - **Responsibilities**: - Provide on-going IT support to internal end users across the board - Conduct regular audits to ensure systems comply with policy, security, and privacy - Check and enhance Harwares...
-
Computer Support Technician
6 months ago
Cambridge, Canada Aire One KW Heating & Cooling Full timeKey Responsibilities - Augmenting our current staff for IT support for internal staff. - Install or update hardware, software, and operating systems on desktop computers and servers. - Administer usernames, passwords, and security credentials for staff and reset, as required. - Remote and on-site support for maintenance and as requested and in the case of an...
-
IT Client Support Technician
2 weeks ago
Cambridge, Canada ATS Corporation Full timeJob Description Note: This is an on-site role at our Cambridge campus. You may also be required to travel to other local surrounding offices. ATS Corporation | Overview ATS Corporation is an industry-leading automation solutions and technology provider to many of the world's most successful companies. Using extensive knowledge and...
-
Physiotherapy Support Specialist
6 days ago
Cambridge, Ontario, Canada Myers Physiotherapy and Sports injury clinic Full timeJob Title: Physiotherapy Support SpecialistAbout the RoleWe are seeking a highly motivated and organized physiotherapy support specialist to join our team at Myers Physiotherapy and Sports Injury Clinic. As a physiotherapy support specialist, you will be an integral part of our clinic's operations, providing administrative and clinical support to our...
-
Executive Support Specialist
2 days ago
Cambridge, Ontario, Canada beBee Professionals Full time $35,000 - $45,000BeBee Professionals in Cambridge is seeking a highly organized and detail-oriented Executive Support Specialist to manage daily office operations.About the RoleThe successful candidate will be responsible for organizing office activities, supporting staff, and ensuring that administrative tasks are completed efficiently.Key Responsibilities:Manage incoming...
-
Administrative Support Specialist
1 week ago
Cambridge, Ontario, Canada Perfect Employment Centre Inc. Full timeJob OverviewWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Perfect Employment Centre Inc.
-
Communications Specialist
6 months ago
Cambridge, Canada GrandBridge Energy Inc. Full time**Communications Specialist** GrandBridge Energy Inc. is guided by a vision to be a leader in energy transformation and driven by a mission to bridge communities to the energy future. GrandBridge Energy delivers safe and reliable electricity to 113,000 customers in the City of Brantford, the City of Cambridge, the Township of North Dumfries, and the County...
-
Communications Specialist
6 months ago
Cambridge, Canada The MEARIE Group Full time**Communications Specialist** GrandBridge Energy Inc. is guided by a vision to be a leader in energy transformation and driven by a mission to bridge communities to the energy future. GrandBridge Energy delivers safe and reliable electricity to 113,000 customers in the City of Brantford, the City of Cambridge, the Township of North Dumfries, and the County...
-
Administrative Support Specialist
2 months ago
Cambridge, Ontario, Canada beBee Professionals Full time $30,000 - $40,000beBee Professionals is seeking a highly skilled Administrative Support Specialist to join our team in Cambridge. As a key member of our support team, you will be responsible for providing exceptional support to our clients, including managing incoming calls, scheduling appointments, and maintaining the reception area.Key Responsibilities:Manage incoming...
-
Computer Technician
3 months ago
Cambridge, Canada Idea Exchange Full time**Posting #24-26x** **Computer Technician** **Full-Time, Contract (6 months)** Idea Exchange is a community hub comprised of the public libraries and art galleries for the City of Cambridge, a thriving city with a rich architectural heritage and the second largest community within the Waterloo Region. We are committed to supporting and inspiring our...
-
Academic Support Specialist
6 days ago
Cambridge, Ontario, Canada Waterloo Region District School Board Full timeWe are seeking an Academic Support Specialist to join our team at the Waterloo Region District School Board. As a Long-term Occasional (LTO) teacher, you will work with students and support staff in a collaborative environment to provide academic support.Job DetailsType: Long-term Occasional (LTO)Dates: January 31, 2025 to June 27, 2025Location: Jacob...
-
Epicor ERP Support Specialist
3 weeks ago
Cambridge, Ontario, Canada Shred-Tech Full timeERP Support Specialist Job DescriptionAs a key member of our team at Shred-Tech, the ERP Support Specialist will play a vital role in ensuring the seamless operation of our Epicor ERP software. This involves diagnosing and troubleshooting software and data issues, creating knowledge documentation, and providing expert guidance to our users.Key...