Inside Sales Representative

2 weeks ago


Vancouver, Canada Eminence Organic Skin Care Full time

**Role Summary**

As the Inside Sales Representative, you will nurture ongoing relationships with Spa Partners by receiving orders and inquiries, and conducting daily outbound sales and follow-up calls. You will use your expert knowledge of products, product availability, and sales territories to provide key communications to the Spa Partners to increase sales potential. As the Inside Sales Representative, you will report directly to the Sales Team Lead.

**Responsibilities**
- Assist Spa Partners with all aspects of their business while upholding all company guidelines
- Maintain a high level of knowledge of Eminence's products and services to ensure all accounts are provided with accurate information
- Suggest additional and/or alternative products or services to meet Spa Partner's needs
- Track adoption/buy-in for each new product launch in CRM
- Assist Spa Partners with support options for special events within the Promotions Budget guidelines
- Perform Regional Training registration and notification

**Qualifications**
- Inside Sales experience (particularly in a call center environment) - minimum 1 year
- Customer service experience - minimum 2 years
- Client/account management experience - asset
- Outside Sales experience - asset
- Customer Relationship Management (CRM) software experience - asset
- Background in the Esthetic or Health & Beauty industry - asset
- Second language - asset
- Excellent communication, attention to detail, and multi-tasking capabilities
- Customer complaint resolution skills
- Computer skills (especially MS Word, Excel, Outlook, and PowerPoint)

**Total Rewards**
- Competitive salary, quarterly and annual bonuses based on individual and company goals
- 100% employer-paid premiums for extended health, health spending account, wellness program, green transportation incentive, various paid time-off options available from your first day, and product discounts
- Focus on professional development, 1:1 meetings with your leader, tuition assistance program and length of service rewards

**The Application**

Please submit a resume.

**Our Company**

Eminence Organic Skin Care provides premium products and unparalleled service to leading salons, spas and beauty professionals. For more than 10 years in a row, skin care professionals have voted Eminence Organic Skin Care their Favorite Skin Care Line and their favorite company for Product Education. As a Certified B Corporation®, Eminence Organics continues to meet the highest standards of social and environmental performance, accountability and transparency for employees, customers and the community.

Eminence Organic Skin Care is proud to be an equal opportunity employer. We are passionate about maintaining an inclusive workplace that encourages and values diversity.

EminenceCareers

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