Parts and Service Coordinator

3 months ago

Ottawa, Canada Cooper Equipment Rentals Full time

**Build your Career at Cooper Equipment Rentals**

We are looking for a _**customer-oriented**_, _**motivated**_ individual to join our professional team as a **Parts and Service Coordinator **at our **Carp **branch located in **Ottawa, ON**
- **Please note, to be considered for this position applicants should currently be residing in Canada and legally entitled to work.**_

**Why Work with Us? Perks**
- Competitive salary
- Excellent benefit package with premiums paid by the company
- RRSP match
- Boots/Shoe allowance + safety wear
- Safety-minded organization
- Continuous training, learning and development opportunities
- Fun-loving work environment with strong social responsibility

**What You’ll Be Doing**
- Duties and Responsibilities:_
- Manage parts inventory, process warranty claims.
- Order/receive necessary parts by filling out purchase order.
- Follow up with venders on back ordered items.
- Match packing slips to receiver to invoice.
- File all documentation to facilitate an efficient A/P process.
- Coordinate the transfer of parts with the other branches.
- Follow-up with parts and service bills and orders.
- Enter and complete all work orders pertaining to role.
- Provide quotes and estimates to customers.
- Enter maintenance schedules for all equipment.
- Maintain a system for tracking repairs and estimates.
- Work closely with shop to ensure repairs are completed in a timely manner.
- Coordinate parts pickups with drivers.
- Assist with ensuring new units are fleeted and ready for rent.
- Ensure all shop supplies are stocked.

**What You’ll Bring to the Team**
- Qualifications and Requirements:_
- Minimum of two years of experience in the customer service/retail/construction industry, preferably in the equipment rental industry.
- Self-starter, very customer service oriented and works well in a team environment.
- Flexibility; must be comfortable with managing and adapting to multiple changing priorities in a fast-paced work environment.
- Excellent problem-solving skills.
- Strong verbal and written communication skills with the ability to converse with colleagues, customers, and other parties in a professional and courteous manner.
- Pride in what you do

Want to learn more about this as well as other opportunities at Cooper? Visit our Careers page to view Day in the Life videos **cooperequipment.ca/careers**.

RG - C71

**Job Types**: Full-time, Permanent

Pay: $50,000.00-$55,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Work Location: In person

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