See more Collapse

Evening Guest Services Assistant

4 weeks ago

Toronto, Canada Knox Presbyterian Church Full time

Evening Guest Services Assistant

**Reports to**: Facility Manager

**Hours**: 30 hours per week (must have availability evenings 4:30-10:30pm M-Th; Sun 1-7pm)

**Type**: permanent full time hourly

**Compensation**: $19.25 per hour, 3 weeks vacation with 6% vac pay; plus benefits
- __

**Overview of Knox Church**

Knox Church is a large, urban, evangelical and reformed congregation with an emphasis on expository preaching, local and global missions, and intercessory prayer. Located next to the University of Toronto’s downtown campus, Knox Church is increasingly multi‐cultural and multi‐ethnic in its makeup. The congregation comprises many who live throughout the Greater Toronto Area, as well as those in the neighbourhood and many who are connected to the University of Toronto. Knox Church is a congregation of the Presbyterian Church in Canada.

Knox Church facilities include a 115-year-old Church building, a 100-year-old multi-unit residential building, and a 1960’s-era facility attached to the main Church building that includes a gym, bowling alley and additional program space. Knox Church site is approximately one acre in size. In total the Knox Church site includes almost 70,000 square feet of building infrastructure.

Position Responsibilities

**GUEST SERVICES/SECURITY**
- Depending on the shift, opens the building and disarms the security system at the beginning of the day; closes and arms at the end of the day, Sundays and as required
- Welcomes guests and provides hospitality for Knox staff, visitors and any rental clients or ministry programs onsite
- Acts as first tier front office and security and follows Knox protocols around escalating security issues appropriately
- Monitors doorbell and uses security cameras to check parking lot and grounds usage
- Ensures HVAC is set appropriately for events (heat and AC) as requested by Facility Manager
- Assists with event clean up and strikes room set up after events
- Supports Facility Manager during fire alarms whilst on shift
- Troubleshoots issues regarding building access: arming/disarming the alarm and dealing with trespassers/intruders
- Triages walk-ins per Knox protocols
- Provides backup for custodian and Facility Manager upon request
- Oversees Lost and Found

**CUSTODIAL**
- As requested, performs disinfection of high touch surfaces (COVID-19)
- Cleans, disinfects, and stocks bathrooms as required and requested (Note: bathroom cleaning frequency will vary depending on building usage and which bathrooms are open and closed)
- Ensures that hand sanitizer, disinfectant wipes and Kleenex are in stock and replenished regularly on the main floor
- Helps with ad hoc basement and other church clean up or reorganization initiatives as requested
- Assists with routine kitchen, fridge and freezer hygiene
- Assists with snow shovelling and walk-way de-icing upon request
- May be asked to assist with light maintenance duties
- Assists with routine kitchen, fridge and freezer hygiene

**GENERAL**
- Assists Facility Manager with snow removal, salt, and other grounds or maintenance requests
- Replies to ad hoc requests from staff
- We encourage all of our employees to become involved in the life of the church
- Participates in weekly supervisory calls
- Tracks and submits expenses
- Submits hourly timesheets, weekly

**CHARACTERISTICS**
- You are trustworthy, confident, friendly, and self-directed
- You are a Christian with the servant heart of Jesus Christ
- You are able to work independently and take initiative
- You are a natural problem solver and thrive on troubleshooting and getting the job done
- You aspire for excellence in your work
- You are reliable, flexible, patient and adaptable in the face of competing priorities
- You are relational and enjoy interfacing with others; you have a calm demeanour and a proven track record of interacting well with others

**QUALIFICATIONS**
- high school diploma; those with college or university credentials are also encouraged to apply
- Extensive cleaning experience; comfortable with cleaning toilets and working with chemicals
- 3 years of working experience, preferably some experience working in a church environment
- Prior Occupational Health and Safety, WHMIS, Fire Safety, First Aid and AODA training, would each be considered assets
- **Physical strength and good hand-eye coordination**; **able to lift up to 50 lbs.**:

- Fluency with the English language - including the ability to speak, read and comprehend chemical label instructions
- Proficient in MS Office (Word, Excel, Outlook) and Google Apps (Gmail)
- Must be legally eligible to work in Canada
- A valid driver’s license would be an asset
- Must be willing to keep First Aid training and certification updated on an ongoing basis
- Must be willing to complete a police background check and comply with the policies of Knox Church
- Knox Church is committed to developing inclusive, barrier-free selection processes and work environments. If you are

We have other current jobs related to this field that you can find below

  • Evening Guest Services Assistant

    2 weeks ago

    Toronto, Ontario, Canada Knox Presbyterian Church Full time

    Evening Guest Services AssistantReports to: Facility ManagerHours: 30 hours per week (must have availability evenings 4:30-10:30pm M-Th; Sun 1-7pm)Type: permanent full time hourlyCompensation: $19.25 per hour, 3 weeks vacation with 6% vac pay; plus benefits- __Overview of Knox ChurchKnox Church is a large, urban, evangelical and reformed congregation with an...

  • Guest Service Representative

    3 weeks ago

    Greater Toronto Area, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a** **Guest Experience Centre Consultant** **to join our Guest Services team!** **(Toronto, ON)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Bier Markt, East Side Mario’s, Landing...

  • Guest Service Agent

    4 weeks ago

    Toronto, Canada Illuminarium at Distillery Full time

    We’re seeking reliable and customer-oriented individuals to join our team as Ushers for Secret Location x Illuminarium’s first Canadian site in the Distillery District, set to open in late Summer 2023. The venue will host a series of immersive experiences that utilize the latest technology in the field as well as experiment with new kinds of shows. As an...

  • Guest Experience Centre Consultant

    4 weeks ago

    Toronto, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Experience Centre Consulant** **to join our Guest Services team!** **(Toronto)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt, East Side...

  • Guest Experience Centre Consultant

    3 weeks ago

    Toronto, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Experience CentreConsultant** **to join our Guest Services team!** **(Toronto, ON)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Bier Markt, East Side Mario’s, Landing Group,...

  • Assistant, Programme

    2 weeks ago

    Toronto, Canada TORONTO INTERNATIONAL FILM FESTIVAL Full time

    **ASSISTANT, PROGRAMME & GUEST SERVICES** **Contract** **Full-time** **Programme and Guest Services, Programming Division** TIFF is a charitable, cultural organization dedicated to presenting the best of international and Canadian cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds in our home - TIFF...

  • Assistant Guest Service Manager

    4 weeks ago

    Toronto, Canada Hotel X Toronto Full time

    **_A rewarding and challenging experience awaits you at Hotel X Toronto, a member of Library Hotel Collection. We are an International Hotel Company and pride ourselves on delivering a novel approach to hospitality. The Library Hotel Collection has a commitment to kind, unpretentious, customer-focused service that has resulted in numerous awards over the...

  • Guest Service Agent

    2 weeks ago

    Toronto, Ontario, Canada Illuminarium at Distillery Full time

    We're seeking reliable and customer-oriented individuals to join our team as Ushers for Secret Location x Illuminarium's first Canadian site in the Distillery District, set to open in late Summer 2023. The venue will host a series of immersive experiences that utilize the latest technology in the field as well as experiment with new kinds of shows. As an...

  • Valet Parking Attendant

    5 days ago

    Toronto, Canada Adagio Guest Services Full time

    Job Summary: We are seeking a reliable Valet Driver / Parking Attendant to join our team. The Valet Driver/ Parking Attendant will be responsible for ensuring efficient parking services and providing excellent customer service to all guests. **Responsibilities**: - Driving client's vehicles to the parking lot and back to the clients - Welcoming clients to...

  • Bilingual Guest Experience Centre Consultant

    4 weeks ago

    Toronto, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Bilingual Guest Experience Centre Consulant** **to join our Guest Services team!** **(Toronto)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt,...

  • Guest Service Agent

    4 weeks ago

    Toronto, Canada Windsor Arms Hotel Full time

    **Description** We are seeking a friendly and customer-oriented professional to join our team as a Guest Service Agent. As a Guest Service Agent, you will be the first point of contact for all guests, providing exceptional service and ensuring their stay is enjoyable and memorable. Your warm and welcoming attitude will set the tone for their visit, creating...

  • Guest Services Specialist

    3 weeks ago

    Toronto, Canada One King West Hotel & Residence Full time

    **ESSENTIAL DUTIES AND RESPONSIBILITIES**: - Required to work overnight shifts. - Respond to internal and external guests requests - Responsible for maintaining high and consistent level of Guest Services - Acknowledge guest complaints and ensure guests needs are met - Execute guest check-ins, check-outs and reservations - Answer telephone calls and guest...

  • Guest Services Specialist

    2 weeks ago

    Toronto, Canada One King West Hotel & Residence Full time

    **ESSENTIAL DUTIES AND RESPONSIBILITIES**: - Required to work overnight shifts. - Respond to internal and external guests requests - Responsible for maintaining high and consistent level of Guest Services - Acknowledge guest complaints and ensure guests needs are met - Execute guest check-ins, check-outs and reservations - Answer telephone calls and guest...

  • Guest Services Agent

    3 months ago

    Toronto, Canada CEM Resorts Full time

    We are currently seeking a passionate and customer-oriented individual to join our team as a Guest Services Agent at our Toronto location. As a Guest Services Agent, you will play a vital role in ensuring that our guests have a memorable and enjoyable stay. **Responsibilities**: - Guest Check-In and Check-Out: Greet guests upon arrival, assist with the...

  • Guest Service Agent

    2 weeks ago

    Toronto, Ontario, Canada Windsor Arms Hotel Full time

    DescriptionWe are seeking a friendly and customer-oriented professional to join our team as a Guest Service Agent. As a Guest Service Agent, you will be the first point of contact for all guests, providing exceptional service and ensuring their stay is enjoyable and memorable. Your warm and welcoming attitude will set the tone for their visit, creating a...

  • Guest Services Representative

    1 month ago

    Toronto, Canada Canada Lands Company Full time

    **Short Summary**: To provide CN Tower guests with superior service through friendly interactions, service excellence and efficient guest flow control. Work in any/all Guest Services areas providing timely service and accurate product information. Act as ambassadors of the CN Tower and the City of Toronto, engaging, entertaining and providing information to...

  • Guest Service Agent

    2 weeks ago

    Toronto, Canada Town Inn Suites Full time

    **Guest Service Agent Job Description**: - Maintain the highest level of customer service at all times. - Anticipate and address guest needs and provide assistance as required. - Perform accurate check-in and check-out procedures. - Answer the phone in a timely and professional manner. - Make reservations over the phone and in person. - Post charges,...

  • Bilingual Guest Experience Centre Consultant

    4 weeks ago

    Greater Toronto Area, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Bilingual Guest Experience Centre Consulant** **to join our Guest Services team!** **(Vaughan)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt,...

  • Guest Services Representative

    4 weeks ago

    Toronto, Canada Canada Lands Company Full time

    **Company**: CN Tower **Location**: CN Tower - Attractions, 290 Bremner Blvd, Toronto, ON **Employment Status**: Employee (Casual) **Short Summary**: To provide CN Tower guests with superior service through friendly interactions, service excellence and efficient guest flow control. Work in any/all Guest Services areas providing timely service and accurate...

  • Guest Service Agent

    2 weeks ago

    Toronto, Canada The Hazelton Hotel Full time

    Welcome to the Extraordinary. The Hazelton Hotel Toronto is comprised of 77 suites in a limestone building that has been designed to set the standard for five-star hotels in Canada. Located in the heart of fashionable Yorkville, guests will be steps away from the luxury shops of Bloor Street, and many of the country's finest art galleries, world-class...