Guest Services Representative

8 months ago

Toronto, Canada Canada Lands Company Full time

**Short Summary**:
To provide CN Tower guests with superior service through friendly interactions, service excellence and efficient guest flow control. Work in any/all Guest Services areas providing timely service and accurate product information. Act as ambassadors of the CN Tower and the City of Toronto, engaging, entertaining and providing information to guests throughout their visit. Operate any of the department’s core services, including monitoring guest queuing areas, the elevators and any attractions. Assist in any Guest Service areas as required.
- Demonstrate excellent product and service knowledge
- Demonstrate superior communication and listening skills
- Present a professional image to guests; act as ambassador of the CN Tower and the City of Toronto
- Execute role in specific areas of responsibility while demonstrating quality focus and delivery
- Interact with guests and ensure an entertaining guest experience
- Utilizing the ViewFinder App on tablets with guests on upper levels
- Scanning and verifying the different ticket types
- Operating and ensuring safe travel in the elevators
- Ensure that Guest Services areas are in presentable condition, assisting in cleaning where necessary
- A willingness to be cross-trained
- Setting up meeting rooms and other areas for functions and events
- Adhere to all Company policies and departmental procedures
- Other duties as required

**Qualifications**:

- Customer service experience is required.
- Hospitality and tourism experience is an asset.
- A secondary school diploma is an asset.
- Bilingual (English/French) an asset.

**Working Conditions**:

- Ability to stand or walk for long periods of the day.- Ability to work in varying weather conditions (including but not limited to cold and hot weather, rain and windy conditions).- Flexible to work rotating shifts, which includes but is not limited to evenings, weekends, holidays and overtime as required.**Location**: CN Tower - Attractions, 290 Bremner Blvd, Toronto, ON
**Employment Status**: Employee (Casual)

**COMPANY OVERVIEW**:
Located in the heart of the Entertainment District, the CN Tower is a quintessential Canadian experience, welcoming over 1.8 million visitors each year, and we pride ourselves in our dynamic and diverse culture. With our commitment to service excellence at every guest interaction, CN Tower employees help to create an experience that is truly unique to the City of Toronto.

**SO WHAT ARE YOU WAITING FOR?**

Please visit our Career Portal any time for new job openings and to keep your resume and contact information up to date. Experience the thrill of Canada's Wonder of the World as a member of an award winning team... climb your way to a 553.33m career.

Canada Lands Company CLC Limited is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Canada Lands Company is proud to provide employment accommodation during the recruitment, selection and/or assessment processes. Should you require an accommodation, please inform us as soon as possible and we will work with you to meet your accessibility needs.

  • Guest Experience Centre Consultant

    1 week ago

    Toronto, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Service Representative** **to join our Guest Services team!** **(Toronto)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt, East Side...

  • Guest Experience Centre Consultant

    1 day ago

    Toronto, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Service Consultant for our Toronto area** **to join our Guest Services team!** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Milestones, Pubs, Bier Markt, East Side Mario’s,...

  • Guest Experience Centre Consultant

    3 weeks ago

    Toronto, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Experience Centre Consultant for our Toronto area** **to join our Guest Services team!** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Milestones, Pubs, Bier Markt, East Side...

  • Guest Experience Centre Consultant

    3 days ago

    Toronto, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Experience Centre Consulant** **to join our Guest Services team!** **(Toronto)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt, East Side...

  • Guest Service Representative

    3 weeks ago

    Toronto, Canada Holiday inn Express and Suites Toronto Downtown Full time

    **THE OPPORTUNITY**: Guest Service Representative **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built on collaboration. A nimble team...

  • Bilingual Guest Experience Centre Consultant

    3 days ago

    Toronto, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Bilingual Guest Experience Centre Consulant** **to join our Guest Services team!** **(Toronto)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt,...

  • Guest Service Representative

    1 month ago

    Toronto, Ontario, Canada Marriott International, Inc Full time

    Explore a career as a Guest Service Representative at Marriott International, Inc. and experience the ultimate luxury in hospitality.About Marriott International, Inc.We are a global leader in the hospitality industry, renowned for our commitment to excellence and innovation. Our mission is to Ignite Curiosity, Expand Worlds, and provide unforgettable...

  • Guest Services Representative

    8 months ago

    Toronto, Canada Dufferin Mall - Primaris REIT Full time

    **Guest Services Representative** Primaris REIT is currently hiring a dedicated and enthusiastic Guest Services Representative to join our team at our Dufferin Mall in Toronto, ON. If you have a genuine passion for delivering exceptional customer service and thrive in a dynamic, fast-paced environment, this exciting opportunity is perfect for you! As the...

  • Guest Services Representative

    2 months ago

    Toronto, Canada Dufferin Mall - Primaris REIT Full time

    **Guest Services Representative** Primaris REIT is currently hiring a dedicated and enthusiastic Guest Services Representative to join our team at our Dufferin Mall in Toronto, ON on a part-time basis. If you have a genuine passion for delivering exceptional customer service and thrive in a dynamic, fast-paced environment, this exciting opportunity is...

  • Guest Services Representative

    7 months ago

    Toronto, Canada Dufferin Mall - Primaris REIT Full time

    **Guest Services Representative** Primaris REIT is currently hiring a dedicated and enthusiastic Guest Services Representative to join our team at our Dufferin Mall in Toronto, ON on a part-time basis. If you have a genuine passion for delivering exceptional customer service and thrive in a dynamic, fast-paced environment, this exciting opportunity is...

  • Guest Services Representative

    1 week ago

    Toronto, Canada Cloverdale Mall Full time

    **Guest Services Representative**: **About QuadReal Property Group** QuadReal Property Group is a global real estate company headquartered in Vancouver, British Columbia. Assets under management are $61.2 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has evolved its capabilities to invest in public and...

  • Guest Service Representative

    7 months ago

    Toronto, Canada QuadReal Full time

    **About QuadReal Property Group** QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $67.1 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in...

  • Guest Service Representative

    2 weeks ago

    Toronto, Canada York University Full time

    **Purpose**: Ancillary Services provides a wide range of professionally managed campus services and amenities to enhance the student experience and support York University's mission, vision and priorities. With a commitment to sustainability, equity, diversity and inclusion, Ancillary Services works with internal and external partners to provide exceptional...

  • Bilingual Guest Experience Centre Consultant

    3 days ago

    Greater Toronto Area, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Bilingual Guest Experience Centre Consulant** **to join our Guest Services team!** **(Vaughan)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt,...

  • Guest Service Representative

    4 days ago

    Toronto, Canada York University Full time

    **Purpose**: Ancillary Services provides a wide range of professionally managed campus services and amenities to enhance the student experience and support York University's mission, vision and priorities. With a commitment to sustainability, equity, diversity and inclusion, Ancillary Services works with internal and external partners to provide exceptional...

  • Guest Services Representative

    7 days ago

    Toronto, Canada QuadReal Property Group Full time

    **About QuadReal Property Group** QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $67.1 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in...

  • Guest Services Representative

    4 months ago

    Toronto, Canada QuadReal Full time

    **About QuadReal Property Group** QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $77.6 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in...

  • Guest Services Representative

    3 weeks ago

    Toronto, Canada The SoHo Hotel & Residences Full time

    **About The SoHo**: The SoHo Hotel & Residences, a member of Preferred Hotels and Resorts, is the most sought-after luxury hotel in the City of Toronto. We achieve this by offering our guests an unprecedented hotel experience in a unique and stylish environment. We pride ourselves in offering some of the largest and most spacious hotel rooms and suites in...

  • Hiring Guest Service Representatives

    3 days ago

    Toronto, Canada WAXON Laser + Waxbar Full time

    INTERESTED IN BEING PART OF THE HOTTEST BAR IN TOWN? WAXON Laser + Waxbar is looking for friendly, motivated applicants with professional experience and a winning attitude to join our Guest Service team! Description: - Starting at $16 per hour plus bonus incentives - Position: Guest Services Representative Primary Responsibilities: - Greeting and...

  • Guest Experience Centre Consultant

    1 week ago

    Toronto, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a** **Guest Experience Centre Consultant** **to join our Guest Services team!** **(Toronto)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Bier Markt, East Side Mario’s, Landing Group,...