Assistant Guest Service Manager

**JOB SUMMARY** The Assistant Guest Service Manager (AGSM), under the direction of the Guest Services Manager (GSM) is responsible for assisting with the contribution to the delivery of the highest level of guest service and ensuring that standards are maintained for all position within the Front Office. The AGSM supports the GSM in guiding all front desk...

**You are the craftsman of guest satisfaction** We're looking for an Assistant Guest Service Manager, with strong organizational skills to be at the heart of the action. Responsible for coordinating front of house operations and ensuring guest satisfaction, this proactive and diplomatic person ensures the smooth running of the department's activities. The...

Overview: **RECIPE is looking for a Guest Experience Centre Consultant for our Toronto area** **to join our Guest Services team!** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Milestones, Pubs, Bier Markt, East Side...

Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 20 hotels owned and managed by Easton’s Group of Hotels, and more in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a...

**Job Number** 24096972 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Toronto, 75 Lower Simcoe Street, Toronto, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...

**Job Number** 23112799 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Gateway Hotel in Toronto International Airport, Terminal 3, Toronto AMF, P.O. Box 3000, Toronto, Ontario, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager...

**Additional Information** 1 year contract **Job Number** 23020189 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Gateway Hotel in Toronto International Airport, Terminal 3, Toronto AMF, P.O. Box 3000, Toronto, Ontario, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB...

Are you ready to make your lasting mark on the wellness industry in Toronto? House Concepts is seeking a dynamic and motivated individual to join us as the Guest Service Manager for our new downtown Toronto location. As the Guest Service Manager, you will play a pivotal role in shaping the brand's identity and ensuring a best-in-class experience for both...

Welcome to Union Hotel, an independent and boutique space offering distinctive hospitality in the heart of downtown Toronto. We’re committed to rethinking the guest experience, breaking from convention, and offering something fun and memorable. Union Hotel puts hospitality at the forefront and intertwines the best of local throughout our rooms, artwork,...

**THE OPPORTUNITY**: GUEST SERVICE MANAGER REPORTS TO GENERAL MANAGER **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built on...

Inspired by Toronto’s diverse local culture, **Union Hotel** is an independent and boutique property offering distinct, bold and memorable hospitality in the heart of downtown. This vibrant new hotel is poised to become _the _gathering place to eat, drink, work and play any time of day. Situated in Toronto’s dynamic financial district, energy flows and...

**Guest Services Manager** Pantages Hotel is currently hiring a Guest Services Manager to join our dynamic team! The Guest Services Manager will be responsible for all aspects of the daily operations of the front office in a hotel environment. The role includes working with the hotel team to develop strategies and coordinate programs to optimize guest and...

**Responsibilities**: - Respond to and follow up on any guest or employee issues as they arise in the absence of senior management. - Communicate hotel policies and departmental expectations to the Front Office Team (Front Desk, Bell/Door/Valet and Concierge). - Communicate effectively with all departments to ensure seamless service for our guests and a...

**Responsibilities**: - Respond to and follow up on any guest or employee issues as they arise in the absence of senior management. - Communicate hotel policies and departmental expectations to the Front Office Team (Front Desk, Bell/Door/Valet and Concierge). - Communicate effectively with all departments to ensure seamless service for our guests and a...

**Duties and Responsibilities** - Reporting to the Rooms Division Manager, the Guest Services Manager will:_ - Demonstrate and promote a total commitment to providing exceptional and personalized experiences for our guests and team members. - Making sure that our Customer Service standards and scores are at their best. - Ensure guests receive prompt,...

Job Summary To provide leadership and direction for the services team and to ensure that the service standards, policies and procedures of the department and Chelsea Hotel are properly adhered to in a consistent manner. The position requires the maintenance of positive morale among the Guest Services Team though feedback, career counseling and development....

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...

Endeavor continuously to maximize hotel occupancy, total revenue, and average transient rate. Emphasize any incentive programs to all staff - Review all Guest Services work to ensure proper procedures and handling has occurred. Ensure deficiencies are corrected appropriately and immediately. Bring deficiencies to the attention of the employees and then...

**ABOUT VELA** Located in an iconic heritage building in the heart of the city, VELA is a modern homage to the grand hotel lobby bar, presenting unparalleled service in a five-star designed space. VELA spans 4,000 square feet with an additional 2,000 square-foot, year-round covered patio. Recognized by the Michelin Guide - the menu by executive chef...

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...