Customer Service Clerk

6 months ago


Dartmouth, Canada UNIFORM WORKS LIMITED Full time

Education:

- Expérience:
**Education**:

- Secondary (high) school graduation certificate
**Work setting**:

- Retail/wholesale establishment/distribution centre
**Tasks**:

- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive payments
- Sell merchandise
**Computer and technology knowledge**:

- Database software
- Enterprise resource planning (ERP) software
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
**Security and safety**:

- Criminal record check
**Transportation/travel information**:

- Own transportation
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Repetitive tasks
**Personal suitability**:

- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Ability to multitask
- Dependability
- Honesty
- Quick learner
**Experience**:

- Experience an asset
**Health benefits**:

- Dental plan
- Health care plan
- Vision care benefits
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week


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