Clerk, Customer Service
5 months ago
Education: Secondary (high) school graduation certificate
- Experience: 7 months to less than 1 year
**Work setting**:
- Urban area
- Retail/wholesale establishment/distribution centre
**Tasks**:
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Order office supplies and maintain inventory
- Perform general office duties
- Receive and log complaints
- Receive payments
**Computer and technology knowledge**:
- MS Excel
- MS Outlook
- MS Windows
**Security and safety**:
- Criminal record check
**Work conditions and physical capabilities**:
- Attention to detail
**Personal suitability**:
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
**Health benefits**:
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
**Financial benefits**:
- Life insurance
**Other benefits**:
- Free parking available
- Work Term: Permanent
- Work Language: English
- Hours: 15 to 25 hours per week
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