Administrative Assistant, Mru Camps

5 months ago

Calgary, Canada Mount Royal University Full time

**Job Description**:
**About MRU**:
**About MRU Youth Programming**:
**About the Role**:
Under the supervision of the Youth Programming Manager, the Administrative Assistant will assist with administrative tasks associated with the operations of the Youth Programming department. This includes but is not limited to customer service; program audits; marketing; scheduling; registration; risk mitigation; and reporting. Additionally, the Administrative Assistant will be responsible for database and records management. The Administrative Assistant must have flexible hours for the months of July and August (the hours of work are between 7:00am - 6:00pm).

This is a full-time on-campus, in-person position requiring a police information check with vulnerable sector search and Standard First Aid with CPR Level C.

**Responsibilities**:

- Act as the first point of contact for parents, campers, members of the public and staff.
- Maintain excellent customer service on an ongoing basis.
- Respond to routine inquiries from internal and external stakeholders in a timely fashion.
- Assist in tracking registration, web content, social media, inventory, on
- Assist in database input and rollover requirements.
- Assist in departmental records management.
- Attend career fairs and other professional recruitment initiatives as assigned.
- Assist staff with information regarding procedure in relation to registration, class lists, schedules, timesheets, payroll, and any other questions that may arise pertaining to operational and employment requirements.
- Maintain accurate camp Information and statistics as required for partner agencies, sponsors, and associations.
- Ensure camp materials are not duplicated and distributed and that copyright laws are followed.
- Compile information pertaining to surveys and external market research as directed.
- Other administrative reports as directed.
- Write internal control reports and attest what the program team delivered, key learnings, challenges, and highlight improvements and make recommendations needed for future programming.
- Assess program performance and provide an evaluation of the program in terms of quality of work.
- Arrange for external review of programs when necessary.
- Assist with program audits to assess areas to strengthen programs and mitigate risks.
- Support training manual revisions with a high attention to detail and make recommendations for improvements.
- Report on program/department information to team members on a regular basis as directed.
- Assist in implementation of marketing strategies and specific program/camp promotion (may include brochures, newspaper ads, web page development, direct marketing materials).
- Respond to potential customer, staff, and community partner (internal/external) inquiries.
- Assist and/or organize events such as trade shows, and career expos.
- Other duties as assigned

**Qualifications**:

- Two-year diploma from a university or equivalent
- Experience combined with post-secondary education may be considered
- Extensive expereince, knowledge and understanding of children and youth programs and delivery is an asset
- Strong organizational and time management skills
- Work process, database and spreadsheet skills
- Ability to work under pressure, independently, and as an effective team player
- Excellent communication and interpersonal skills
- Interest/education in the program area coordinated is an asset
- Problem solving and basic budgeting skills
- Police information check with vulnerable sector search
- Standard First Aid with CPR Level C
- Work process, database and spreadsheet skills
- Ability to work under pressure, independently, and as an effective team player

**What We Offer**:
Talented and committed employees are the driving force behind student success. We strive to be an employer of choice among Canadian post-secondary institutions.

At Mount Royal University, we recognize that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person, and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.

Investing in the learning and development of our employees benefits the individual and the University. A variety of services, resources and programs encourage a healthy, productive workplace. Mount Royal University offers a competitive total compensation package including health and dental benefits, pension, health and personal spending accounts, paid vacation, winter holiday closure, personal days and a free membership in our fully equipped recreation centre.

Our campus offers the convenience of a full medical clinic, dentist and pharmacy, as well as a variety of wellness services such as physiotherapists and massage therapists. Campus Recreation offers many activities, including personal training, fitness classes, climbing, aquatics, sports, tournaments and certifications for students, employees and the public.

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