Café Manager
2 months ago
**Position Location**:Dunbar, Vancouver
**Company Overview**: Stong’s is a locally owned, community focused grocery store. We offer a wide variety of local and boutique products at both our Vancouver and North Vancouver full-service locations. Our Stong’s express department are experts at home delivery straight to your front door. The Stong’s name has a rich history with over 85 years of grocery experience and we are committed to a unique and family friendly grocery shopping experience.
**Position Overview**:As part of our “Replenish” coffee shop team, you will be responsible for ensuring that we always deliver the highest standards of beverages and superb customer service. Replenish offers a wide assortment of handcrafted beverages, in addition to grab-and-go food items and a large selection of kombucha.
**Key Responsibilities**:
- Upholds and complies with company procedures, standards and policies in all situations
- Greets customers in a polite and friendly manner
- Demonstrates superior customer service skills
- Processes cash register payments by cash, credit card, gift card and debit
- Makes handcrafted beverages in a timely manner
- Supervises a team of 6-10 people at a time
- Schedules employees based on store labour needs
- Prioritizes tasks
- Multitasks efficiently and effectively
- Maintains cleanliness of work area
**Des**i**red Skills**:
- Retail experience is preferred
- Management or Supervisory experience is an asset
- Friendly disposition
- Customer service focused
- Comfortable working in a fast paced, high-volume environment
- Willing to work evenings, weekends and holidays
- Highly motivated and team oriented
- Ability to communicate clearly and concisely in both oral and written form
- Willing to learn
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