Café Manager
2 weeks ago
Join our Prado’s Café Team
Prado Café is looking for a manager at our SOUTHLANDS, SOUTH DELTA location.
We are looking forward to hearing from you.
Store Manager
**Reports Directly to**: Regional Manager
Roles & Responsibilities
The store manager’s main responsibility is to manage their stores operations - they must manage all people, processes and procedures and is responsible for the overall success of the store. The Store Manager must have excellent leadership and communication skills, be a role model to their team and be able to provide staff with constructive feedback and hold others and themselves accountable. The following is a list of general duties and the obligations you have as managers to the store, your staff members and customers.
**QSC**: Quality, Service & Cleanliness
Oversee coffee production and quality of espresso and other beverages
Oversee food production to ensure top quality baked goods and pastries are prepared
Oversee complete cleanliness and sanitization of the store
Oversee customer service and create an inviting and welcoming atmosphere
Resolve quickly any complaints or issues related to coffee or food quality/service
Oversee that all equipment is in good working order
Hiring, Training & Scheduling
Train all staff members in job duties including in sanitation and safety procedures.
Able to hold themselves and their staff accountable
Gains the confidence and trust of others through honesty, integrity and authenticity.
Generate employee schedules weekly in PUSH while maintaining a labour cost % at or below your store’s labour target.
Able to foresee hiring needs and conduct employee interviews as needed.
Perform employee regular one-on-one check ins
Ordering, Counting & Maintaining Healthy Stock Levels
Ensures there is proper stock of supplies (food, ingredients, other supplies) in the store at all times according to par levels.
Uses historical sales data from Square to increase order accuracy & regularly seeks out ways to improve food cost and order accuracy.
Has a good understanding of how food cost affects the P&L and what key items in the store affect the food cost outcome the most
Oversees deliveries and ensures any discrepancies are resolved accurately and quickly
Performs accurate and thorough inventory counts and has a good understanding of stock, repairs, sales and wastage.
Maintain a clean and organized stock room
**Reporting/HQO**: Reporting Cash & Sending Invoices
Reports sales information, invoices, cash deposits and receipts to HQO weekly
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